Altera Digital Health India

Posted about 21 hours ago

🔍 Healthcare Technology

🔧 Requirements

Bachelor's degree preferred or equivalent training and experience.
1-2 years of practical experience in business process and functional support for products.
Healthcare experience is preferred.
Experience in requirements gathering and business analysis documentation.
Familiarity with Agile Principles is a plus.

💡 Responsibilities

Work under the Manager to deliver application solutions for specific business areas.
Gather and translate requirements from business users into specifications.
Act as a liaison between vendors, internal IS groups, and users.
Provide documentation for new projects and modifications.
Train team members and ensure programs meet business specs.
Participate in user focus groups and assist in activations.

Posted about 21 hours ago

Posted about 1 month ago

📍 India

💸 768380.0 INR per year

🔍 Healthcare IT Solutions

🔧 Requirements

US Healthcare domain knowledge with healthcare application implementation or support experience.
Understanding of healthcare related application, HIT terminology, patient care environments.
Excellent problem-solving, troubleshooting, debugging, and strong customer support skills.
Excellent organizational, verbal and written communication, interpersonal, and time-management skills with the ability to multi-task and prioritize own work.
Minimum 3 - 4 years’ experience in supporting hospital/healthcare software, or hospital experience as a clinician, registered nurse, or a clinical pharmacist.
Knowledge of relational database and writing SQL query statements to troubleshoot issues and perform modifications.

💡 Responsibilities

Perform functional application configuration.
Interact with customers to help troubleshoot and resolve product issues in the areas of system configuration/setup, product functionality and bugs/enhancements.
Document issues and customer requests, following standard operating procedures and meeting SLAs.
Develop training content for customers and support team members.

SQLAzureTroubleshooting

Posted about 1 month ago

Posted about 1 month ago

📍 Pune

💸 742500.0 INR per year

🔍 Health IT

🔧 Requirements

Strong desire to resolve complex issues with detailed understanding.
Solid analytical, research, and troubleshooting skills based on evidence.
Excellent verbal and written communication skills in English.
Exposure to interaction with international clients and understanding the impact on patient safety.
Organized with attention to detail, self-driven, and a fast learner.
3-5 years of experience in functional or technical troubleshooting.
Bachelor’s Degree in Computer Science/IT, health care related field, or equivalent experience.
Hands-on SQL skills, capable of writing and reading SQL objects.
Basic understanding of Windows Server concepts and Internet Information Services (IIS).

💡 Responsibilities

Provide software application support to hospital IT staff via remote administration technologies.
Interact with international customers to troubleshoot and resolve complex software problems.
Document inbound requests, ensure proper case documentation, and meet SLAs.
Educate clients on application functionality and explain software errors.
Participate in after-hours and on-call support as needed.

SQLTroubleshootingTechnical support

Posted about 1 month ago