Interface AI

Interface AI is a technology-driven company specializing in artificial intelligence solutions, focusing on enhancing customer success and software development through innovative engineering practices.

Related companies:

🏢 Social Discovery Group

🏢 DigitalOcean

🏢 Tapcheck Inc.

Jobs at this company:

Apply

🔥 Senior Strategic Alliances Manager

Posted 2024-11-13

📍 United States

🧭 Full-Time

💸 140000 - 160000 USD per year

🔍 AI solutions for banking and credit unions

Bachelor’s degree in Business Administration, Marketing, or a related field.
5+ years of progressive experience in business development or strategic partnerships in B2B SaaS organizations.
Experience partnering with organizations selling to financial institutions in the US is preferred.
Experience in a client-facing role with a track record of managing partnerships or accounts to achieve revenue goals.
Proven ability to build and maintain relationships with stakeholders at various levels within partner organizations.
Strong negotiation, problem-solving, and organizational skills.
Excellent communication and presentation skills.
Proactive, self-motivated attitude with collaborative mindset.
Comfortable working independently in a remote environment.

Support the development and execution of partnership strategies to drive revenue growth and expand market presence through key channel partners.
Engage with existing partners for their success through regular check-ins and support programs.
Identify and onboard new channel partners, ensuring they have necessary tools and training.
Maintain a pipeline of potential partners and nurture relationships for mutual value.
Assist in negotiations with channel partners for favorable terms.
Conduct market research and competitive analysis to identify new opportunities.
Build and maintain strong relationships with partners, acting as the primary contact for communications.
Represent the company at industry events to promote the brand and generate leads.
Provide regular updates on partner performance and track key metrics.

Business DevelopmentBusiness developmentCollaborationNegotiationOrganizational skillsPresentation skills

Posted 2024-11-13

Apply

🔥 Project Manager

Posted 2024-11-09

🧭 Full-Time

🔍 Artificial Intelligence for banking

5+ years of project management experience, with at least 3 full-cycle project deliveries.
Strong understanding of technical architecture and experience in AI, Virtual Assistants, or chatbot technologies is a plus.
Proficiency with project management tools such as MS Project, Salesforce, SmartSheet, and OpenAir.
PMP (Project Management Professional) certification is preferred.
Experience in a startup environment with 5-30 employees is ideal.
Strong communication and customer relationship management skills.
Experience managing projects with global teams and across time zones.
Excellent analytical skills to solve complex problems and manage risks.
A growth mindset with a willingness to learn and handle high-pressure situations.

Develop and manage detailed project plans, ensuring timely and successful delivery of projects.
Oversee the full project lifecycle, from initiation to closure.
Identify and manage project risks, and handle changes in scope or schedule.
Act as the primary point of contact for internal teams and external stakeholders.
Develop and execute a communication plan for stakeholders.
Lead and motivate project team members.
Act as a mediator between customer stakeholders and internal teams.
Measure and track project performance using appropriate project management tools.
Drive key decisions and actions to resolve issues and manage change requests.
Identify opportunities for process improvement and efficiency.

Posted 2024-11-09

Apply

🔥 Sr. Implementation Engineer

Posted 2024-11-08

📍 US

🔍 AI solutions for banks and credit unions

7+ years of experience in solutions engineering, technical sales, or similar customer-facing technical roles.
Proficient in Node.js.
Experience in PostgreSQL and complex SQL query optimization.
Comprehensive knowledge of Kubernetes and container orchestration.
Experience with third-party integrations.
Exceptional debugging skills.
Ability to manage and execute challenging third-party integrations (like core banking and chat systems).
Exposure to AWS cloud or other cloud technologies.
Familiarity with Docker/Kubernetes (EKS).
Familiarity with CI/CD pipelines, such as Jenkins.
Strong understanding of system architecture and design patterns.
Proven track record of successfully converting technical requirements into go-lives.
Exceptional ability to communicate complex technical concepts to non-technical stakeholders.
Strong presentation and storytelling skills.
Proven ability to build and maintain client relationships.
Advanced technical problem-solving skills.
Experience working with global teams.
Proven ability to multi-task, working independently across multiple clients and projects.

Serve as the primary technical liaison between clients and our product team.
Conduct comprehensive technical discovery and needs assessments with prospective clients.
Lead end-to-end technical implementations for clients.
Develop and deliver technical presentations demonstrating our product's capabilities.
Create custom technical solutions and implementation strategies tailored to client requirements.
Identify and articulate potential integration challenges and mitigation strategies.
Participate in product feedback sessions to inform future product development.
Conduct technical deep-dive sessions with enterprise clients.

AWSDockerNode.jsPostgreSQLSQLDesign PatternsJenkinsKubernetesProduct DevelopmentCI/CD

Posted 2024-11-08

Apply

🔥 Technical Customer Success Manager

Posted 2024-11-07

📍 United States

💸 110000 - 140000 USD per year

🔍 Artificial Intelligence for banking and financial services

Bachelor's degree in Business Administration, Marketing, Communications, or related field.
5+ years of experience in customer success or account management in the technology industry.
Strong understanding of SaaS business models and software development lifecycles.
Excellent communication and interpersonal skills.
Proven ability to manage complex projects and timelines.
Strong analytical and problem-solving skills.
Experience with AI-powered technologies or customer experience platforms is a plus.

Serve as the primary point of contact for enterprise clients, understanding their business objectives.
Gather technical requirements and artifacts.
Act as a liaison between key stakeholders.
Establish and maintain strong client relationships.
Monitor client usage for upsell or cross-sell opportunities.
Advocate for clients internally and provide updates on client health.

Project ManagementArtificial IntelligenceProject CoordinationCommunication SkillsAnalytical SkillsCollaborationProblem Solving

Posted 2024-11-07

Apply

🔥 Senior Sales Engineer

Posted 2024-10-29

📍 United States

🧭 Full-Time

💸 180000 - 210000 USD per year

🔍 Banking and Financial Services

6+ years of total technical experience, with at least 3+ years in Sales Engineering.
Self-motivated and quick learner.
Passionate about AI and Banking.
Experience in a B2B SaaS startup environment.
Outstanding problem-solving abilities.
Engineering background, preferably in computer science.
Proven track record in selling Enterprise Software.
Ability to explain technical concepts to non-technical audiences.
Excellent written and verbal communication skills.
Adept at small talk and building relationships effortlessly.

Understand technical features of products and services in-depth.
Be the product expert in sales engagements to answer business and technical questions.
Create and deliver custom demonstrations and articulate business value propositions.
Partner with the sales team in business development activities.
Assist in conversations with prospects by providing relevant technical information.
Document client expectations and solutions sold.
Provide feedback to internal stakeholders from various teams.
Participate in client events and key sales initiatives.

LeadershipArtificial IntelligenceBusiness DevelopmentCross-functional Team LeadershipBusiness developmentCommunication SkillsAnalytical SkillsCollaborationProblem SolvingPresentation skills

Posted 2024-10-29

Apply

🔥 VP of Strategic Partnerships

Posted 2024-10-25

📍 US

🧭 Full-Time

💸 175000 - 200000 USD per year

🔍 AI technology for banking

Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
10+ years of progressive experience in business development or strategic partnerships, preferably within the technology or AI industry.
Demonstrated success in driving revenue growth and expanding market share through strategic partnerships.
Proven track record of negotiating and closing complex deals with enterprise-level clients.
Strong understanding of SaaS business models, AI technologies, and industry trends.
Exceptional communication, presentation, and interpersonal skills.
Strategic thinker with the ability to analyze market dynamics and develop actionable plans.
Strong leadership skills to inspire and motivate a team.
Ability to work independently in a remote environment.

Develop and execute the overall business development strategy to drive revenue growth and expand market presence.
Identify and evaluate new business opportunities, including strategic partnerships, alliances, and distribution channels.
Build and maintain a robust pipeline of potential clients and strategic partners.
Lead negotiations and close deals with key clients and partners, ensuring favorable terms for Interface.ai.
Collaborate with cross-functional teams, including sales, marketing, product, and engineering, to develop and launch new products and solutions.
Conduct market research and analysis to identify trends and emerging opportunities.
Build and maintain strong relationships with key stakeholders, including C-level executives.
Represent Interface.ai at industry events and forums to promote the brand and generate new leads.
Monitor industry trends and competitor activities, providing insights to the executive team.
Develop and manage the business development team.

LeadershipArtificial IntelligenceBusiness DevelopmentMachine LearningCross-functional Team LeadershipStrategyBusiness developmentCommunication SkillsAnalytical SkillsCollaborationNegotiation

Posted 2024-10-25

Apply

🔥 VP of Talent Acquisition

Posted 2024-10-21

📍 United States

💸 210000 - 250000 USD per year

🔍 AI solutions for banking and financial institutions

Should have total 15+ years of experience in recruitment.
Minimum 10+ years of experience in a management position of a recruiting team.
Minimum 5+ years of experience at a fast-paced startup, SaaS, or technology company is a must have.
An empathetic mindset to seek understanding first before arriving at answers.
Curiosity and drive to build rapport with leaders and understand business units.

Lead the initiatives that drive the quality selection of our people for the US region.
Design and execute recruiting strategies to attract, evaluate, and hire qualified candidates.
Proactively identify and address hiring needs.
Evaluate and refine sourcing and selection procedures.
Manage a team of recruiters and provide assistance as needed.
Promote diversity in the workplace.
Oversee and improve overall candidate experience.
Maintain talent pipelines with potential candidates and past applicants.
Organize recruitment events to establish a strong employer brand.
Participate in strategic planning for employee development and engagement.
Research and recommend new sourcing tools and recruiting software.
Ensure proper onboarding and training for new hires.

LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21

Apply

🔥 Vice President of Engineering

Posted 2024-10-21

📍 United States

🧭 Full-Time

💸 220000 - 300000 USD per year

🔍 Financial services / AI solutions for banks and credit unions

Deep knowledge and experience in B2B Enterprise SaaS.
Experience managing hyper-growth in B2B companies.
Strategic mindset to solve business and technical challenges.
Proficiency in modern tech stacks and frameworks.
Strong interpersonal skills for collaboration.
Proven ability to inspire and align large teams.
Track record of building and coaching high-performing teams.

Serve as a thought leader and strategy driver for the technology roadmap.
Formulate long-term strategy for technological development and product plans.
Collaborate with Product Managers and Developers to deliver new products.
Manage overall core technology and implement major technical decisions.
Work with teams to understand product vision and requirements.
Build and manage a team of software engineers, QA, and analysts.
Develop long-term strategy and actionable plans.
Ensure successful execution of projects and commitments.
Foster a culture of excellence and performance within the organization.

LeadershipMachine LearningQAProduct DevelopmentStrategyAlgorithmsData science

Posted 2024-10-21

Apply

🔥 Technical Writer

Posted 2024-10-21

📍 India

🔍 AI solutions for banking and financial institutions

Bachelor’s degree in Technical Writing, Computer Science, Engineering, or a related field.
Proven experience as a Technical Writer, preferably in the software or technology industry.
Excellent written and verbal communication skills.
Strong attention to detail and ability to write in a clear, concise, and engaging manner.
Proficiency in using documentation tools.
Familiarity with version control systems (e.g., Git) and documentation platforms (e.g., Confluence).
Ability to understand and explain complex technical concepts to both technical and non-technical audiences.
Experience with conversational AI or related technologies is a plus.
Strong organizational skills and ability to manage multiple projects simultaneously.

Develop and maintain detailed documentation for all product flows and setups specific to each customer environment.
Collaborate with engineering, product management, and customer success teams to gather information and ensure accuracy in documentation.
Create user manuals, installation guides, API documentation, and other technical documents.
Ensure all documentation is up-to-date with the latest product features and updates.
Work closely with the engineering team to understand the technical aspects of our products and translate them into clear, concise documentation.
Assist in the development of templates and standards for technical documentation.
Conduct regular reviews and updates of documentation to ensure consistency and accuracy.
Provide documentation support during customer onboarding and implementation phases.
Continuously improve documentation processes and tools to enhance productivity and quality.

GitCommunication SkillsDocumentation

Posted 2024-10-21

Apply

🔥 Sr Manager of Global Support

Posted 2024-10-21

📍 USA

💸 150000 - 170000 USD per year

🔍 AI solutions for banking

Minimum of 8 years experience in customer support or service roles, with at least 3 years in a leadership position managing global teams.
Proven track record of developing and executing successful support strategies in a global context.
Deep understanding of customer support technologies and platforms, including cloud platforms like AWS or Azure, ticketing tools, and communication software.
Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
Flexibility to work across different time zones.
Ability to troubleshoot and resolve complex software issues with customers.
Experience hiring and training support teams.
Experience building 24/7 support processes.
Experience building dashboards and analytics for business review.
Experience building and enforcing incident management systems.

Develop and implement a comprehensive global support strategy that aligns with the company's objectives and customer needs.
Lead, mentor, and scale a high-performing global support team across multiple regions, ensuring they are equipped with necessary skills and resources.
Establish and monitor key performance indicators (KPIs) for the support function, including response times, customer satisfaction scores, and issue resolution rates.
Collaborate with product and engineering teams to identify and address recurring customer issues, contributing to product improvement and customer success.
Manage and optimize support channels (email, chat, phone, social media) for timely and effective assistance.
Foster a customer-centric culture within the team, emphasizing proactive support and customer advocacy.
Oversee the development and maintenance of support documentation, including FAQs, knowledge bases, and training materials.
Negotiate and manage contracts with external support vendors and partners, ensuring compliance with service standards and cost objectives.
Stay abreast of industry trends and best practices in customer support, incorporating innovative ideas and technologies to enhance service delivery.

AWSLeadershipCloud ComputingMicrosoft AzurePeople ManagementCross-functional Team LeadershipAmazon Web ServicesAzureCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21

Apply

Shown 10 out of 18

Interface AI

Related companies:

Jobs at this company:

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities