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Upbound

👥 11-50💰 $60,000,000 Series B about 3 years agoInformation ServicesCloud ComputingInformation TechnologySoftware💼 Private Company
Website LinkedIn Email Twitter

Upbound is a technology-driven company seeking to enhance its backend services with skilled professionals. Currently, they are looking to hire a Staff Software Engineer to join their remote team.

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Jobs at this company:

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🔥 Head of Marketing (REMOTE)
Posted 21 days ago

🧭 Full-Time

🔍 Cloud Platform

  • 10+ years of experience in marketing roles, with at least 3 years in a leadership position.
  • Proven track record of successfully marketing enterprise technology solutions, preferably in cloud, cloud-native, or platform solutions.
  • Deep understanding of B2B marketing strategies, including demand generation, product marketing, and content marketing.
  • Exceptional written and verbal communication skills, with the ability to craft compelling narratives for technical and non-technical audiences.
  • Experience with open-source technologies and developer communities is highly desirable.
  • Strong analytical skills and familiarity with marketing tools (e.g., Common Room, Rollworks, etc).
  • Help develop and execute a comprehensive marketing strategy aligned with Upbound.io’s business goals.
  • Lead and mentor a growing marketing team, fostering a culture of innovation and excellence.
  • Refine and enhance Upbound’s brand positioning and messaging to resonate with technical audiences, including developers, cloud engineers, and enterprise decision-makers.
  • Design and implement multi-channel campaigns to drive awareness, engagement, and lead generation.
  • Oversee the creation of high-quality content, including blog posts, whitepapers, case studies, webinars, and videos.
  • Build and manage co-marketing initiatives with partners in the cloud and cloud native ecosystems.
  • Work closely with product teams to develop go-to-market strategies for new features and products.
  • Define and track key performance indicators (KPIs) to measure the success of marketing initiatives.
Posted 21 days ago
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🔥 Director, Alliances and Partnerships (REMOTE)
Posted 29 days ago

📍 United States, Canada

🧭 Full-Time

🔍 Technology

  • 8+ years in strategic partnerships or alliances
  • Experience in cloud, SaaS, or technology companies
  • Strong negotiation and communication skills
  • Understanding of cloud computing and public cloud platforms
  • Proficiency with CRM and partnership management tools
  • Identify and build relationships with cloud providers and partners
  • Manage structured partner programs
  • Align partner-driven opportunities with revenue goals
  • Define and execute partnership strategy
  • Expand partner ecosystem
  • Develop KPIs for partner success
  • Represent Upbound at industry events

AWSCloud ComputingGCPSalesforceAzureCRMSaaS

Posted 29 days ago
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🔥 Customer Success Specialist (REMOTE)
Posted about 1 month ago

📍 Europe

🔍 Cloud technology

  • 1-3 years of customer success or technical support experience in a SaaS or cloud platform environment.
  • Understanding of cloud computing and infrastructure management concepts.
  • Provided technical support in and around cloud platforms and IaC products and tools.
  • Experience with GitHub Issues.
  • Experience with ticket management systems and support tools.
  • Strong written and verbal communication skills in English.
  • Ability to explain technical concepts to users of varying technical backgrounds.
  • Deeply curious and analytical with strong troubleshooting and problem-solving skills.
  • Customer-service oriented mindset with strong interpersonal skills.
  • Serve as the first line of support for Upbound platform users.
  • Handle initial customer inquiries through various channels (email, chat, ticket system).
  • Triage and categorize incoming support tickets according to priority and complexity.
  • Troubleshoot and resolve basic to moderate technical issues related to the Upbound platform.
  • Escalate complex technical issues to Engineering and Solutions support teams with proper documentation and context.
  • Maintain accurate records of all customer interactions and support tickets.
  • Create and update knowledge base articles based on common customer inquiries.
  • Monitor system status and alert relevant teams of any potential issues.
  • Assist customers with account management, access issues, and basic configuration questions.
  • Participate on an on call rotation.

BashCloud ComputingAccount ManagementTroubleshootingTechnical supportSaaS

Posted about 1 month ago
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🔥 Staff Full Stack Engineer (REMOTE)
Posted 3 months ago

📍 North America

🧭 Full-Time

🔍 Cloud native technology

  • Written lots of responsive and performant User Interfaces (UIs - TypeScript preferred).
  • Developed interfaces solving for cloud computing infrastructure management.
  • Designed and developed APIs tuned for performance, observability, security, and scalability.
  • Implemented testing with libraries such as Jest and react-testing-library.
  • Followed CSS best practices for responsive UI design.
  • Managed application state with libraries such as Redux.
  • Optimized application packaging and deployment with tools like Webpack.
  • Architected and deployed highly scaled applications in multiple environments.
  • Designing and building the end user facing experiences of Upbound Console.
  • Designing and developing backend declarative, RESTful, and GraphQL APIs.
  • Optimizing and troubleshooting Single Page Applications (SPA) across various environments.
  • Reporting and fixing bugs in private and public projects.
  • Designing and authoring test plans and ensuring high quality code.
  • Mentoring junior team members and providing feedback.
  • Collaborating with other disciplines and supporting the full project lifecycle.

GraphQLCloud ComputingCypressJestKubernetesTypeScriptGoReduxReactCI/CDRESTful APIs

Posted 3 months ago
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