Parsley Health

Parsley Health is a health and wellness company focused on providing personalized healthcare solutions and innovative services to improve patient outcomes.

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πŸ”₯ VP, Operations
Posted 2024-11-15

🧭 Full-Time

πŸ’Έ 187000 - 240000 USD per year

πŸ” Digital health

  • At least 15 years of work experience in multi-site healthcare, clinical and business operations, and strategic roles, preferably with startup experience.
  • A minimum of 8 years in a clinical operations capacity.
  • Proven track record in driving change and clinical outcomes through leadership and data insights.
  • Strong analytical skills, including proficiency in Excel and Looker.
  • Exceptional organizational skills and ability to build processes.
  • A bias for action with a sense of urgency in decision-making.
  • Strong verbal and written communication skills.
  • Ability to create clarity in ambiguous situations.

  • Lead operations that result in growth of active paying members, positive health outcomes, and team engagement.
  • Partner with various teams to operationalize a refined care delivery model for positive health outcomes.
  • Define SOPs and SLAs for the clinical organization and ensure accountability.
  • Own and refine data streams related to service quality and clinical outcomes.
  • Oversee hiring and performance cycles of the clinical team to enhance patient experience.
  • Collaborate on product roadmap to achieve member experience and margin targets.
  • Ensure contractual commitments and achieve member engagement targets.
  • Oversee RCM and billing operations to maximize business growth.
  • Ensure compliance with regulations and best practices in clinical operations.
  • Manage clinical quality metrics and support clinical team outcomes.
  • Define quarterly and annual OKRs with the Executive Leadership Team.
Posted 2024-11-15
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πŸ“ Spain

🧭 Contract

πŸ’Έ 8000 USD per month

πŸ” Digital health

  • Deep understanding of frontend architecture and experience in improving build processes (npm, yarn, webpack, parcel).
  • A front-end developer with 5+ years of experience in React.
  • Experience with Typescript, unit testing, and GraphQL.
  • Disciplined approach to development, testing, documentation, and code structure in a team environment.

  • Build modern, beautiful web applications that enhance member experiences, empower doctors and health coaches, and support internal teams.
  • Work closely with Product and Design teams to develop new products and features.
  • Design, spec and estimate tasks to align with sprint goals.
  • Participate in code reviews to maintain high code quality and set best practices.

GraphQLTypeScriptYarnReactDocumentation

Posted 2024-11-12
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🧭 Contract

πŸ’Έ 120 - 140 USD per hour

πŸ” Digital health

  • Deep understanding of frontend architecture and improving build processes (npm, yarn, webpack, parcel).
  • A front-end developer with 5+ years of experience in React.
  • Experienced with TypeScript, unit testing, and GraphQL.
  • Someone who takes a disciplined approach to development, testing, documentation, and code structure in a team environment.

  • Build modern, beautiful web applications that shape members' experiences, empower doctors and health coaches, and support the internal team.
  • Work closely with the Product and Design teams to develop new products and features.
  • Design, spec and estimate tasks to help fit the sprint goals.
  • Participate in code reviews to ensure high code quality and set best practices.
Posted 2024-11-08
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πŸ“ USA

πŸ’Έ 97750 - 115000 USD per year

πŸ” Digital Health

  • Highly analytical background with the ability to translate data into actionable insights.
  • 3-5 years of experience in managing paid search and social campaigns.
  • Strong project management skills, with experience in coordinating cross-functional teams.
  • Demonstrated ability as a people manager.
  • Clear, empathetic communication with an understanding of customer needs and internal priorities.
  • Enthusiasm for Parsley Health’s mission.

  • Manage paid search and social campaigns to drive member growth and coordinate with creative teams.
  • Collect and analyze data across marketing channels, providing regular performance reports and insights.
  • Develop and manage growth experiments such as A/B testing for acquisition opportunities.
  • Act as the liaison between Marketing and EPD + Data teams to ensure alignment on initiatives.
  • Manage the creative team's queue to align content with data-driven insights.
  • Optimize the paid media funnel to increase conversion rates and improve CPA and ROAS.

LeadershipProject ManagementData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
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πŸ“ USA

πŸ’Έ 148750 - 175000 USD per year

πŸ” Digital health

  • Proven experience in ambulatory revenue cycle management and payer relations.
  • 5-7 years of operational leadership or general management experience.
  • Excellent analytical skills to interpret data and identify trends.
  • Clear communication style and structured, process-thinking approach.
  • Professionalism with physicians, executive leadership, and external stakeholders.
  • A knack for driving thoughtful, complex decision-making.
  • Ability to convert strategic ideas into actionable operations.
  • Strong follow-through and accountability.

  • Execute a multigenerational revenue cycle management plan ensuring alignment with Parsley Health’s long term strategy.
  • Establish key performance indicators (KPIs) and metrics to track payer operations and revenue performance.
  • Analyze payer reimbursement patterns, denials, and claims data to identify trends and revenue enhancement opportunities.
  • Cultivate and maintain strong relationships with current partnerships to optimize reimbursements.
  • Stay abreast of healthcare regulations and ensure compliance.
  • Oversee payer operations team and manage their performance.
  • Collaborate with other departments to implement strategies that optimize revenue growth.
  • Lead large, cross-functional operations projects.
  • Support Payer Sales teams in late-stage opportunities.

LeadershipProject ManagementData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipOperations ManagementStrategyData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-11-07
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πŸ“ United States

🧭 Temporary

πŸ’Έ 21 - 25 USD per hour

πŸ” Healthcare

  • At least 3+ years of experience in healthcare accounts receivable, billing, and collections.
  • Strong knowledge of CPT/ICD-10 codes and insurance claims processes.
  • Proficiency in healthcare billing software and electronic medical records systems.
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to convey technical information understandably.
  • Comfortable in fast-paced, evolving environments.
  • Tech-savvy with proficiency in adopting new technologies.
  • Knowledge of federal and state healthcare billing regulations and compliance standards.

  • Serve as the primary point of contact for issue resolution with third-party claims and payment processors.
  • Identify adjudication patterns using claim rejection data and partner with teams to determine root causes.
  • Support member escalations regarding insurance eligibility and claims denials.
  • Act as a subject matter expert in payer operations for revenue cycle improvements.
  • Develop Payer Workflows and Standard Operating Procedures.
  • Collaborate with departments such as Sales and Marketing for payer operations.

LeadershipData AnalysisCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingOrganizational skills

Posted 2024-11-07
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πŸ“ USA

🧭 Full-Time

πŸ’Έ $85,000 - $95,000 per year

πŸ” Digital health

  • Experience: 3-5 years of marketing experience, ideally in digital healthcare marketing.
  • Email Expert: Proven experience in lifecycle marketing and email campaign management in a fast-paced, high-growth environment.
  • Customer-Driven: Strong understanding of customer segmentation, personalization, and email automation tools (ideally with Iterable).
  • Data-First: Strong data analysis skills and experience working with cross-functional teams to derive actionable insights.
  • Editor & Writer: Excellent written and verbal communication skills, with a knack for editing, tweaking, and finding compelling messages.
  • Detail-Oriented: Ability to manage multiple projects and timelines simultaneously with high attention to detail.
  • Startup Savvy: Prior experience in an early-stage startup environment, with a willingness to be hands-on.
  • Passion: Deeply passionate about functional health, root-cause medicine, and a new approach to healthcare.

  • Own and execute lifecycle marketing strategies to increase engagement, conversion, and retention.
  • Lead the development, execution, and optimization of email marketing campaigns and newsletters, including customer segmentation, automation, and A/B testing.
  • Collaborate with the product, design, and content teams to create personalized and impactful communications that resonate with different customer segments.
  • Monitor and analyze key lifecycle metrics (retention, engagement, CTR, etc.) to optimize campaigns and report performance to stakeholders.
  • Manage and improve CRM strategies across email, SMS, and other channels.
  • Optimize the onboarding process to ensure customers are fully engaged from the start, improving activation and reducing churn.
  • Support retention initiatives, including win-back campaigns, product usage nudges, and referral campaigns.
  • Work closely with data and analytics teams to gather insights and refine marketing tactics based on performance metrics.

LeadershipData AnalysisGoogle AnalyticsCross-functional Team LeadershipData analysisGoCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-11
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