AWL

👥 1001-5000Health InsuranceLife InsuranceProperty InsuranceInsuranceAuto Insurance💼 Private Company
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AWL is a company that offers job opportunities, including a position for a Work From Home Contact Center Representative.

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Jobs at this company:

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🔥 Customer Success Manager I
Posted about 2 months ago

🔍 Customer Success

  • Success selling and/or supporting a product or service over the phone.
  • Ability to be successful in a fully remote work environment.
  • Exceptional phone, written, and interpersonal skills.
  • Ability to thrive in a high‐tech, fast‐paced, team‐oriented environment.
  • Enthusiasm, positive attitude, self‐motivation, and strong work ethic.
  • Strong organizational and time management skills.
  • Computer skills and web literacy, with proficiency in Word, Excel, and Outlook.
  • Respond to support inquiries in real-time.
  • Achieve revenue targets.
  • Achieve or exceed efficiency metrics.
  • Record customer interactions in SalesForce CRM.
  • Identify upsell opportunities.
  • Be a trusted advisor to customers.
  • Retain and grow customers.
  • Troubleshoot technical issues.
  • Collect balances on delinquent accounts.
  • Improve service by providing customer feedback.
  • Onboard new agents.
  • Handle customer requests.
Posted about 2 months ago
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📍 Texas

🧭 Full-Time

🔍 Insurance

  • A valid TX state-issued insurance license.
  • Ability to follow script.
  • Experience in Medicare products preferred but not required.
  • 1+ year of sales experience required.
  • Superior verbal communication skills; energetic and easy to understand.
  • Strong written communication skills; good grasp of English language, spelling, grammar, and punctuation.
  • Extremely reliable and dependable.
  • Team players who want to contribute to company growth.
  • Must have state resident license to sell insurance in the state of residence.
  • Meet or exceed daily/weekly/monthly policy sales targets.
  • Discover needs of pre-qualified insurance shoppers.
  • Overcome sales objections and close sales over the phone.
  • Cross-sell related insurance products.
  • Accurately record all required information in the agency management platform.
  • Communicate with management on a regular basis.

Communication Skills

Posted 5 months ago
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📍 Texas

🧭 Full-Time

🔍 Insurance

  • A valid state-issued insurance license.
  • Experience in cross-selling auto and home insurance packages.
  • 1 year of auto/home insurance sales required.
  • Must provide your own high-speed internet.
  • Ability to work from home in a quiet, professional, distraction-free environment with reliable high-speed internet connection.
  • Ability to follow script – this is a highly streamlined sales process selling a regulated product where compliance is critical.
  • Superior verbal and written communication skills.
  • Energetic, tenacious, and competitive.
  • Meet or exceed monthly policy sales targets.
  • Discover needs of pre-qualified insurance shoppers.
  • Ability to overcome sales objections and close over the phone.
  • Ability to cross-sell related insurance products.
  • Continued development of product knowledge and script comfortability outside of scheduled shift time.
  • Accurately record all required information in agency management platform.
  • Communicate with the management team on a regular basis to discuss personal performance and make recommendations about system and software improvements.

Communication SkillsSales experience

Posted 7 months ago
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📍 United States, Texas

🧭 Part-Time

🔍 Insurance customer acquisition marketing

  • Working USB Headset
  • Working Mouse
  • High-speed internet (at least 50 mb/s download speed)
  • Noise-free background
  • Updated personal laptop or PC able to support Microsoft Office and Teams downloads.
  • Working webcam
  • Superior verbal communication skills.
  • Strong written communication skills, competent in spelling, grammar, and punctuation.
  • Competent computer skills and receptiveness to coaching.
  • Punctual and dependable.
  • Engage in inbound and outbound calls with consumers looking to compare insurance rates.
  • Ask qualifying questions to match consumers with the best insurance agent.
  • Complete follow-up calls to inquire about the consumer's experience.
  • Help consumers connect with the right agent and record their experiences.
  • Maintain frequent communication with leadership and team members.

Communication SkillsCollaborationC (Programming language)Written communicationMultitaskingVerbal communicationComputer skills

Posted 7 months ago
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