Wild Alaskan Company

Wild Alaskan Company is a seafood subscription service that delivers premium, wild-caught seafood directly to customers' doors, emphasizing sustainability and quality.

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Jobs at this company:

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🔥 Member Experience Specialist

Posted 8 days ago

📍 United States

🧭 Full-Time

🔍 ECommerce

🔧 Requirements

Impeccable writing skills
Excellent relationship building skills and a level of empathy that is off the charts
Passion for helping people
A successful track record working in a high volume environment
Ability to solve problems by thinking analytically and creatively
A high attention to detail
Team-first attitude

💡 Responsibilities

Respond to inbound inquiries from members and future members across multiple channels including live chat, email and phone.
Maintain a high-satisfaction rate from members and keep our first response time below one minute on chat and one hour across all other channels, all while building member loyalty.
Assist members with inquiries concerning order issues, cooking and recipes, account management and more, all while building relationships.
Communicate with empathy and always put the member first in all email, live chat and phone interactions.
Report on member behavior and bugs, and generate content derived from anecdotes and analytics.
Represent the company’s values and mission in each interaction.
Participate in continuous improvement weekly meetings, as well as daily stand-ups to go over open conversations, learnings from yesterday and goals for the day.
Other duties and special projects as assigned.

Communication SkillsAnalytical SkillsCustomer serviceAttention to detailWritten communicationInterpersonal skillsExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsTeamworkEmpathyActive listeningCRMCustomer support

Posted 8 days ago

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🔥 Senior Fullstack Software Engineer

Posted 30 days ago

📍 United States

🧭 Full-Time

💸 130000.0 - 170000.0 USD per year

🔍 E-commerce

🔧 Requirements

Mastery of Laravel and Vue.js with 8+ years of experience.
Strong OOP and code planning proficiency.
Strong TDD and testing methodologies (PHPUnit.)
Mastery of building RESTful APIs and single-page applications.
Proficiency in front-end web technologies such as HTML5, CSS3, JavaScript, and related frameworks (e.g., Bootstrap, Tailwind CSS).
Solid understanding of relational databases (e.g., MySQL, PostgreSQL) and ability to write efficient SQL queries.
Mastery of version control systems (e.g., Git) and familiarity with collaborative development workflows (we use feature branching and rebase).
Familiarity with deployment and hosting environments, including cloud platforms (e.g., AWS) and containerization (e.g., Docker).
Strong understanding of best-in-class database design practices.
Strong understanding of frontend performance to optimize user experience and response times.
Ability to identify technical debt and develop effective strategies to mitigate it.
Ability to identify gaps in the technology used and propose suitable solutions for enhancing system functionality.
Proficiency in automated testing to ensure the reliability and quality of the software system.
Ability to plan and execute incremental improvements to continuously enhance the software system's performance and functionality.

💡 Responsibilities

Develop robust, scalable, and efficient web applications using Laravel and Vue.js, ensuring high performance and optimal user experience.
Collaborate with product managers, designers, and other stakeholders to gather requirements and translate them into technical specifications.
Design and implement database structures and queries to support application functionality and performance.
Write clean, maintainable, and well-documented code following coding standards and best practices.
Conduct code reviews and provide constructive feedback to your peers to ensure code quality and adherence to standards.
Optimize application performance through performance profiling, code optimization, and caching techniques.
Troubleshoot and debug complex issues, identify root causes and implement effective solutions.
Stay up-to-date with industry trends and emerging technologies and apply them to improve our development processes and methodologies.
Share your knowledge and expertise to foster team growth.
Collaborate with the QA team to develop comprehensive test plans and ensure high-quality software delivery.
Participate in Agile development methodologies, including sprint planning, task estimation, and progress tracking.
Continuously monitor and improve application security, identifying and mitigating potential vulnerabilities.

AWSBackend DevelopmentDockerPHPSQLFrontend DevelopmentGitHTMLCSSJavascriptMySQLVue.JsAlgorithmsData StructuresCI/CDRESTful APIs

Posted 30 days ago

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🔥 Senior DevOps Engineer

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 130000.0 - 160000.0 USD per year

🔍 ECommerce

🔧 Requirements

Expertise in AWS services (ELB, VPC, RDS, EC2, Elasticache).
Experience with AWS ECS or similar container orchestration services.
Strong knowledge of Docker (building and maintaining images from scratch).
Proficiency with Terraform for infrastructure as code.
Experience supporting testing automation frameworks like Playwright.
Familiarity with GitHub Actions for CI/CD.
Coding experience in Go, and Bash.
In-depth understanding of Linux operating systems.
Familiarity with the PHP ecosystem.
Strong process management and documentation skills.
Experience with database replication and business continuity best practices.

💡 Responsibilities

Manage and optimize hosting for our web properties.
Develop and maintain CI/CD pipelines.
Collaborate with developers to enhance workflow efficiency and system reliability.
Implement redundancy processes for business-critical systems.
Establish continuity plans to mitigate outages and ensure smooth operations.
Monitor critical systems, proactively addressing potential issues.
Maintain and apply security updates to core systems.
Regularly audit hosting environments for cloud cost optimizations.
Support the data team and developers in maintaining customer privacy and compliance.

AWSDockerPHPAmazon RDSBashGoCI/CDLinuxTerraform

Posted about 2 months ago

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🔥 Director of Sales

Posted 6 months ago

📍 United States

🧭 Full-Time

💸 100000 - 135000 USD per year

🔍 Seafood

🔧 Requirements

10+ years of increasing responsibility in sales.
Minimum of 5 years in seafood sales.
Experience managing a minimum of $20M in annual sales.
Experience selling to top grocery retailers in the US.
Sales negotiation and contract negotiation skills.
Effective verbal and written communication skills.
Proficient in Microsoft Office and Google Suite.

💡 Responsibilities

Collaborate with the CEO to create and execute a comprehensive sales strategy for B2B revenue growth across various accounts.
Define and manage KPIs, develop accurate B2B sales forecasts, and report on progress to the CEO and Board.
Identify and secure new business opportunities across food service and wholesale sectors.
Establish strong, trust-based client relationships and manage expectations proactively.
Collaborate with stakeholders across various departments on product development and marketing.
Work with finance to create volume forecasts and ensure production capabilities meet client needs.
Travel frequently to meet clients and represent the company.

LeadershipStrategyCommunication SkillsMicrosoft OfficeNegotiationWritten communication

Posted 6 months ago

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