- Act as the expert reimbursement partner embedded within the field team structure.
- Collaborate with the Field Sales Team to proactively identify facilities and practices needing reimbursement education.
- Educate the Sales Team on key coding updates, billing concerns, and reimbursement trends.
- Serve as the primary consultant for customer billing and administrative staff.
- Provide comprehensive support throughout the full reimbursement cycle, from pre-service authorization to post-service collection.
- Support customers in optimizing their prior authorization workflow and claims appeals processes.
- Conduct frequent claim reviews with practices to ensure appropriate reimbursement.
- Partner with Marketing to develop strategic educational materials on coding, billing, and compliance.
Microsoft Office