Adepto Technical Recruitment

👥 11-50 Staffing Agency Consulting Recruiting💼 Private Company

Adepto Technical Recruitment specializes in connecting skilled professionals with companies in need of top talent, focusing on innovative roles like Junior Product Owner - CX Automation.

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Jobs at this company:

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🔥 Product Owner

Posted 19 days ago

💸 320.0 EUR per day

🔍 Customer Support

🔧 Requirements

Experience in managing CX automation platforms, preferably ZingTree.
Knowledge or certification in Jira is a strong plus.
Familiarity with remote guidance tools, especially HelpLightning, is a plus.
Experience in working within an Agile environment, particularly using Kanban methodology.
Strong project management skills, capable of managing tasks and timelines efficiently.
Experience coordinating and testing the rollout of localized websites and digital features is required.
At least 5 years of experience in a similar role.
Strong desire to learn and master new tools and technologies quickly.
Sharp focus on detail to ensure accuracy and quality in work.
Ability to approach challenges with creativity and a solution-oriented mindset.
Highly organized and efficient with time, able to manage multiple tasks and prioritize effectively.
Ability to work well within a team and share responsibilities effectively.
Strong communication skills in English, both written and verbal, as this is an international team.

💡 Responsibilities

Support the day-to-day operations of ZingTree, ensuring smooth platform functionality and solving technical issues.
Collaborate with stakeholders to add new features and improvements to the ZingTree CX automation platform.
Work closely with the Analytics team to enhance data gathering between ZingTree and Google Analytics 4 (GA4).
Collaborate with the Testers team to support test creation and improve the user experience (UX) of the ZingTree platform.
Regularly check websites to ensure domain functionality and correct display of the ZingTree tool across different geographical locations.
Identify opportunities to streamline processes and optimize platform efficiency.
Support the creation and management of user accounts within HelpLightning.
Participate in ongoing improvements to the HelpLightning tool, working closely with the Technical Support and IT teams.
Act as the point of contact with HelpLightning providers, ensuring smooth communication and issue resolution.
Promote the Remote Guidance tool across different teams within the company to drive adoption and integration into workflows.

Posted 19 days ago

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🔥 Field Engineer - Electro Mechanical

Posted 4 months ago

📍 Romania

🔧 Requirements

Electro-Mechanical degree (extra knowledge in automation is an advantage).
A valid driver's license and willingness to travel to various locations.
Ability to work independently or in a team and remain professional under pressure.
Customer-oriented with a high level of commitment and problem-solving skills.
Foreign language proficiency in English at a middle level and Romanian.

💡 Responsibilities

Inspecting, checking, and troubleshooting systems and equipment.
Assuring preventative service visits at customer sites based on maintenance plans or prompt service requests and providing feedback afterwards.
Supporting installation of equipment or related components.
Repairing or replacing faulty equipment and conducting safety checks.
Providing regular training to customers on safe and proper equipment use.
Monitoring inventory and reordering materials when necessary.
Attending EHS sessions and workshops or new equipment launches as required.

Teamwork

Posted 4 months ago

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