Onboard new customers across EU markets, guiding them through setup and training
Support customers via email, chat, video and in person
Build long-term relationships by proactively engaging with your assigned accounts
Monitor account health, usage, and risks
Help operators get more value from Stora, surfacing opportunities and promoting key features
Use tools like HubSpot, Notion, and Stripe to track progress
Partner with Product, Sales, and Support to improve customer experience and drive roadmap priorities
Account ManagementCustomer SuccessSaaS+2 more
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About Stora
Stora is transforming the self-storage industry, empowering operators to run efficient, revenue-generating businesses. Their software platform integrates online bookings, payments, and facility management into one seamless system. You will help over 450 operators across 15+ countries process tens of millions in automated payments, automating administrative tasks and driving significant online transactions. Stora is a leader in an evolving industry, making self-storage better for everyone.
How We Work
Stora believes in trust and autonomy, empowering you to own your role and contribute ideas. They foster a collaborative environment where team members work remotely across the UK and EU, with options for hybrid work in Belfast. You will experience a culture that values honesty, humility, and responsibility, all while committing to diversity and inclusion.
Engineering at Stora
Stora embraces a "majestic monolith" approach, keeping their Rails 8 application clean, cohesive, and aligned with best practices. You will work across a comprehensive stack including PostgreSQL, Redis, and Sidekiq for the backend, and Turbo 8, React, ViewComponents, Sass, and BEM for the frontend. Their payment infrastructure relies on Stripe Connect and Billing, with GitHub Actions and Heroku managing deployments. Engineers solve complex problems in billing, CRM, APIs, and integrations, balancing rapid development with long-term system sustainability.
Why Join Us
Shape the product, architecture, and engineering practices, seeing your ideas live in production.
Grow your skills in a collaborative team, with L&D support and mentorship from experienced engineers.
Work fully remotely across the UK or EU, or hybrid in Belfast, with flexibility and autonomy.
Impact a rapidly evolving industry, helping businesses streamline operations and grow revenue.
Contribute to a company with strong values of honesty, humility, and responsibility.
Benefits & Perks
Competitive salary
Share options
35 days paid annual leave
Private health insurance (for you and your family)