D-ploy

👥 51-100 IT Infrastructure Mechanical Engineering Information Technology💼 Private Company

D-ploy is an IT and Engineering Solutions company operating across the EMEA region and the USA, specializing in delivering innovative services to industry-leading clients. The company emphasizes building trusted partnerships in the IT community to enhance productivity and drive organizational success.

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Jobs at this company:

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🔥 Project Quality Manager (ITIL, ISO, ITSM, GxP)

Posted 19 days ago

📍 Czechia

🔍 IT

🔧 Requirements

Proven experience in quality management, process improvement, and training within IT service operations
Strong understanding of service desk environments, ITSM frameworks, and incident/problem management
Hands-on experience with ITSM tools (e.g., ServiceNow, Jira, Remedy).
Expertise in process documentation, SOP creation, and knowledge management
Experience designing and delivering training programs for IT teams
Relevant certifications (ITIL, Six Sigma, ISO 9001, ISO 27001)

💡 Responsibilities

Ensure IT service desk operations align with company standards, ITIL frameworks, and regulatory requirements.
Identify inefficiencies, implement process improvements, and drive service excellence.
Develop and maintain SOPs, process documentation, and knowledge bases to enhance IT service operations.
Design and deliver training programs for IT teams to ensure best practices and continuous improvement.
Collaborate with service teams to analyze incidents, determine root causes, and implement long-term solutions.
Track key metrics, analyze trends, and provide insights to drive continuous service improvement.
Work closely with IT managers, support teams, and business leaders to align quality initiatives with organizational goals.
Provide best practices and strategic guidance for onsite IT support teams, ensuring seamless integration with remote operations.

Project ManagementQAAnalytical SkillsCollaborationProblem SolvingMicrosoft OfficeDocumentationComplianceMS OfficeTrainingRisk ManagementStakeholder managementProcess improvementEnglish communication

Posted 19 days ago

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🔥 Human Resources Generalist (HR, German/ Czech)

Posted about 1 month ago

📍 Czechia

🔍 IT

🔧 Requirements

BSc/BA in Business administration or relevant field
Proven experience as an HR Generalist
Understanding of general human resources policies and procedures
Good knowledge of employment/labor laws
Outstanding knowledge of MS Office
Excellent communication and people skills
Fluency in English and Czech or German languages

💡 Responsibilities

Administering compensation and benefit plans
Conducting employee onboarding and help plan training & development
Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
Promote HR programs to create an efficient and conflict-free workplace
Assist in development and implementation of human resource policies
Managing benefits, payroll and onboarding new employees
Calculating employees’ compensation, updating our internal payroll databases
Undertake tasks around performance management
Ensure the organization’s compliance with local, state and federal regulations
Maintain employee files and records in electronic and paper form
Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
Ensure compliance with labor regulations

Posted about 1 month ago

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🔥 External Workforce Assistant (Vendor Management, Procurement, Administration)

Posted about 1 month ago

📍 Czechia

🔍 IT and Engineering Solutions

🔧 Requirements

2+ years of relevant experience within ideally resource management, vendor management, procurement, supply chain, administration etc.
Previous experience from corporate / multicultural environment is preferred
Knowledge of vendor’s management, purchase orders, service of work, business administration in general
General IT literacy, advanced MS Office skills
Well-developed, effective communication, collaboration and problem-solving skills, can-do attitude
Ability to work independently, be goal-directed and have strong organizational skills
Keen to adapt to change and react constructively in a high-energy and fast paced environment
Fluency in English mandatory (spoken & written)
Candidates must declare Criminal record extract not older than three months

💡 Responsibilities

Act as a first point of contact for incoming enquiries, providing timely and effective resolutions
Assist to senior resource managers with daily ad hoc duties
Preparing business contracts & administrating change of status process (purchase orders, service of work, various other contracts, etc.)
Update and maintain HR records including general administration, filing, and archiving always ensuring confidentiality and privacy of files
Providing exceptional initial on & off-boarding experience and long-term adherence support
Responsible for communication with clients in regards workforce’s administration & record’s change management
Data entry and record management with provision of daily administration support to the team
Assist in the preparation, analysis, interpretation, and reporting of workforce metric

HR ManagementAdministrative ManagementCommunication SkillsMicrosoft ExcelOrganizational skillsMS OfficeClient relationship managementData entryData management

Posted about 1 month ago

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🔥 International Product Readiness Manager

Posted about 2 months ago

📍 Czechia

🔍 IT and Engineering Solutions

🔧 Requirements

5+ years of experience in product management, with a focus on international markets
Strong understanding of product readiness processes and compliance requirements
Excellent project management skills
Proven experience in cross-functional collaboration and effective communication
Analytical mindset with strong problem-solving abilities

💡 Responsibilities

Ensure product is ready for release in international markets.
Facilitate knowledge transfer and ensure understanding of the global platform.
Maintain tracking of stage gates and milestones.
Collaborate with global teams to ensure product alignment.
Work with customer service teams for localized support.
Oversee data processes for integrity and compliance.
Lead product readiness efforts for user adoption.
Develop and refine a support model.
Conduct audits and readiness assessments.

Posted about 2 months ago

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🔥 General Application

Posted 6 months ago

📍 Switzerland, Germany, Czech Republic, Austria, UK, USA

🔍 IT and Engineering Solutions

🔧 Requirements

Candidates are expected to be engaging, flexible, and solution-oriented individuals.
They should have a strong interest in contributing to the IT community and promoting productivity and success.

💡 Responsibilities

D-ploy is looking for engaging, flexible, and solution-oriented individuals to join their dynamically growing and international organization.
The company prides itself on delivering innovative and superior services and solutions to numerous industry-leading clients.
By building relationships and trusted partnerships within the IT community, D-ploy optimizes its customers' IT productivity and contributes to their success and value.

Posted 6 months ago

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🔥 Mobile Device SME (MS Intune, Autopilot, Short-Term Project)

Posted 6 months ago

📍 Czech Republic

🔍 IT and Engineering Solutions

🔧 Requirements

Fluent English.
Deep understanding of Intune and Azure.
Working knowledge and experience in configuration of all tiers involving mobile devices (iOS, Android), MDM solution Intune, Office 365, etc.
Knowledgeable in managing iOS and Android devices.
Application packaging and software deployment skills.
Very good communication skills (written/spoken).
Great analytical, problem solving, and teamwork skills.

💡 Responsibilities

Lead the Microsoft Intune cloud architecture design to meet customers' technical, security, and business needs.
Management of MDM platform (Microsoft Intune).
Provide administration and technical support for mobile devices and troubleshoot complex technical issues.
Supporting other IT professionals with expertise.
Consults, runs proof of concepts, and advises the best use of Intune services to solve current challenges.
Develop and maintain software solutions/scripts to support automation of Intune configuration and administration to develop desired state configuration for the Agency’s Azure Cloud Platform.
Provide assistance in migration and implementation of Intune and defined services.
Define and implement RBAC within Intune.
Configure and deploy Auto-Pilot within Intune.

AndroidCloud ComputingiOS DevelopmentMicrosoft AzureSwiftAzureCommunication SkillsAnalytical SkillsCollaboration

Posted 6 months ago

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🔥 Service Desk Agent (German Speaking)

Posted 6 months ago

📍 South Africa

🔍 IT and Engineering Solutions

🔧 Requirements

Language skills: fluent German and English, other languages are an advantage
Advanced MS Office apps knowledge a plus
Strong problem solving/analytical abilities
Good communication skills
Attention to detail and ability to multi-task
Ability to work independently and effectively
Readiness to follow direction and best practices
Planning and organizing skills
Team player and supportive personality
Candidates have to declare Criminal record extract not older than three months

💡 Responsibilities

Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
Meticulous documentation of end user issues in ITSM tool
Adherence to processes and knowledge documents
Ticket backlog management
Continuous service improvement activities – knowledge script creation, training document updates etc.
Close collaboration with Onsite IT technicians

Attention to detailMultitaskingMS OfficeTeamwork

Posted 6 months ago

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