RESTful APIs Job Salaries

Find salary information for remote positions requiring RESTful APIs skills. Make data-driven decisions about your career path.

RESTful APIs

Median high-range salary for jobs requiring RESTful APIs:

$175,168

This analysis is based on salary ranges collected from 554 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $130,000 - $175,168

  • 25% of job descriptions advertised a maximum salary above $225,900.
  • 5% of job descriptions advertised a maximum salary above $300,000.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Cross-functional Team Leadership, CI/CD and SQL. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

  1. Cross-functional Team Leadership

    25% jobs mention Cross-functional Team Leadership as a required skill. The Median Salary Range for these jobs is $145,000 - $200,000

    • 25% of job descriptions advertised a maximum salary above $259,000.
    • 5% of job descriptions advertised a maximum salary above $325,780.
  2. CI/CD

    25% jobs mention CI/CD as a required skill. The Median Salary Range for these jobs is $153,600 - $200,000

    • 25% of job descriptions advertised a maximum salary above $240,000.
    • 5% of job descriptions advertised a maximum salary above $302,535.
  3. SQL

    36% jobs mention SQL as a required skill. The Median Salary Range for these jobs is $132,000 - $180,000

    • 25% of job descriptions advertised a maximum salary above $232,425.
    • 5% of job descriptions advertised a maximum salary above $330,080.3.
  4. Communication Skills

    55% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $122,936 - $175,680

    • 25% of job descriptions advertised a maximum salary above $230,250.
    • 5% of job descriptions advertised a maximum salary above $300,975.
  5. Analytical Skills

    26% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $120,000 - $172,500

    • 25% of job descriptions advertised a maximum salary above $229,040.
    • 5% of job descriptions advertised a maximum salary above $291,540.
  6. Data Analysis

    29% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $123,100 - $170,000

    • 25% of job descriptions advertised a maximum salary above $210,000.
    • 5% of job descriptions advertised a maximum salary above $319,720.
  7. Sales experience

    30% jobs mention Sales experience as a required skill. The Median Salary Range for these jobs is $115,000 - $160,000

    • 25% of job descriptions advertised a maximum salary above $223,000.
    • 5% of job descriptions advertised a maximum salary above $328,500.
  8. Account Management

    25% jobs mention Account Management as a required skill. The Median Salary Range for these jobs is $112,500 - $158,750

    • 25% of job descriptions advertised a maximum salary above $223,000.
    • 5% of job descriptions advertised a maximum salary above $314,000.
  9. CRM

    25% jobs mention CRM as a required skill. The Median Salary Range for these jobs is $108,000 - $150,000

    • 25% of job descriptions advertised a maximum salary above $190,000.
    • 5% of job descriptions advertised a maximum salary above $278,000.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Health tech, Software Development and Cybersecurity. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

  1. Health tech

    1% jobs are in Health tech industry. The Median Salary Range for these jobs is $200,000 - $250,000

    • 25% of job descriptions advertised a maximum salary above $276,000.
  2. Software Development

    34% jobs are in Software Development industry. The Median Salary Range for these jobs is $144,500 - $200,000

    • 25% of job descriptions advertised a maximum salary above $240,000.
    • 5% of job descriptions advertised a maximum salary above $326,770.
  3. Cybersecurity

    2% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $155,000 - $200,000

    • 25% of job descriptions advertised a maximum salary above $250,000.
    • 5% of job descriptions advertised a maximum salary above $257,000.
  4. Fintech

    4% jobs are in Fintech industry. The Median Salary Range for these jobs is $134,400 - $170,000

    • 25% of job descriptions advertised a maximum salary above $232,000.
    • 5% of job descriptions advertised a maximum salary above $259,765.
  5. Healthcare

    4% jobs are in Healthcare industry. The Median Salary Range for these jobs is $117,500 - $161,800

    • 25% of job descriptions advertised a maximum salary above $210,000.
    • 5% of job descriptions advertised a maximum salary above $258,500.
  6. Software as a Service (SaaS)

    4% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $107,200 - $145,000

    • 25% of job descriptions advertised a maximum salary above $215,000.
    • 5% of job descriptions advertised a maximum salary above $300,000.
  7. Sales

    2% jobs are in Sales industry. The Median Salary Range for these jobs is $120,000 - $145,000

    • 25% of job descriptions advertised a maximum salary above $278,000.
    • 5% of job descriptions advertised a maximum salary above $1,600,000.
  8. E-Commerce

    2% jobs are in E-Commerce industry. The Median Salary Range for these jobs is $107,440 - $137,000

    • 25% of job descriptions advertised a maximum salary above $180,000.
    • 5% of job descriptions advertised a maximum salary above $294,085.
  9. Marketing

    1% jobs are in Marketing industry. The Median Salary Range for these jobs is $94,500 - $120,000

    • 25% of job descriptions advertised a maximum salary above $155,000.
  10. Artificial Intelligence

    1% jobs are in Artificial Intelligence industry. The Median Salary Range for these jobs is $65,600 - $112,000

    • 25% of job descriptions advertised a maximum salary above $217,500.
    • 5% of job descriptions advertised a maximum salary above $275,000.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

  • Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
  • Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
  • Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Site Reliability Engineer
Posted about 1 hour ago

📍 United States of America

💸 63000.0 - 108675.0 USD per year

🏢 Company: vspvisioncareers

  • Bachelor’s Degree in Computer Science or related field and/or equivalent experience
  • 4+ years of related functional experience
  • Experience with both Windows and Linux, as well as containerization software products
  • Functional with continuous integration and continuous delivery
  • Experience with automation and orchestration using Chef, Puppet, Ansible and containers
  • Coding skills beyond simple scripts and knowledge of application architecture
  • Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++/C#, Ruby, and JavaScript
  • Understanding of distributed storage technologies like NFS, HDFS, Ceph, S3 as well as dynamic resource management frameworks (OpenShift, Kubernetes, Yarn)
  • Skilled in spotting problems and identifying performance bottlenecks, leading to problem and root cause analysis and risk mitigation
  • Capacity monitoring and performance planning experience with cloud solutions like AWS using applications such as Dynatrace, New Relic, App Dynamic
  • Use engineering design concepts to recommend design or test methods for attaining or improving operational reliability in support of business objectives.
  • Develop and implement high-reliability tools, systems, and services using engineering methodologies and tools.
  • Determine reliability requirements and deliver insights from massive scale data in real time.
  • Propose changes in design or formulation to improve system and/or process reliability.
  • Utilize best practices and work with cross-functional teams to provide solutions and a positive user experience.
  • Improve reliability, quality, and time-to-market for suite of software solutions, through effective hosting, monitoring, operations, and automation
  • Develop proprietary tools to improve system reliability and mitigate weaknesses in incident management or software delivery
  • Collaborate with team members to troubleshoot and fix issues utilizing knowledge of  problems to route support escalation issues to the appropriate teams
  • Add automation for improved collaborative response in real-time, updates documentation, runbook tools, and modules to prepare teams for incidents
  • Support optimizing the software development life cycle to boost service reliability, based on post-incident reviews
  • Support system cost modeling for all hosted systems
  • Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
  • Deliver primary operational support and engineering for distributed software applications
  • Implement guidelines and plans for automated systems delivery maintaining system and data security
  • Assist with impact analysis regarding enterprise-wide technology
  • Perform capacity monitoring with various monitoring tools (Splunk, Dynatrace, etc.) and make recommendations
  • Gather and analyze metrics from both operating systems and applications to assist in performance tuning, fault finding, and corrective action planning
  • Support system integration, software, and hardware at enterprise level for optimum performance
  • Partner with development teams to improve services through rigorous automated testing and release procedures
  • Contribute to system architecture planning, and policies and procedures surrounding enterprise-wide technology
  • Participate in system design consulting, platform management, and capacity planning
  • Stay abreast of new technologies; introduce applicable technology in alignment with business goals and for creative solutions

AWSDockerPostgreSQLPythonSQLBashCloud ComputingData AnalysisDynamoDBElasticSearchGitJavaKafkaKubernetesMySQLOracleRabbitmqSoftware ArchitectureZabbixAlgorithmsCassandraData StructuresPrometheusRedisSparkCommunication SkillsAnalytical SkillsCI/CDProblem SolvingRESTful APIsLinuxDevOpsTerraformMicroservicesTeamworkTroubleshootingJSONCross-functional collaborationAnsibleScriptingDebugging

Posted about 1 hour ago
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🔥 ServiceNow Business Analyst
Posted about 3 hours ago

📍 United States

🧭 Full-Time

💸 76800.0 - 123200.0 USD per year

🔍 Information Technology

  • 5+ years of experience of eliciting requirements and designing business processes
  • Experience designing and supporting ServiceNow ITSM (Incident, Change, Service Catalog, Knowledge, Problem, Service Portal) and ITOM (Discovery, Event, Service Mapping)
  • Experience building workflows with Visio and incorporating automation
  • Understanding of Agile software development practices
  • Excellent verbal and written communication skills including presentation skills
  • ITIL v3 certification or other ServiceNow certifications
  • ITIL and Agile experience required
  • Experience with Blue Works Live preferred
  • Partner with the technology and business stakeholders to define, analyze, and document requirements for new ServiceNow processes or improvements to current processes
  • Work directly with the ServiceNow development team to select the most effective solution for defined requirements
  • Translate business requirements into user stories for the development team
  • Serve as Scrum Master as needed, supporting user story creation, sprint planning, and overseeing the tasks of the development team
  • Build and implement test scripts and plans to support development efforts. Coordinate UAT testing efforts
  • Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered
  • Acts as a resource for colleagues with less experience

SQLAgileBusiness AnalysisSCRUMUser Experience DesignAPI testingCommunication SkillsRESTful APIsDocumentationChange Management

Posted about 3 hours ago
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🔥 Principal Product Designer
Posted about 3 hours ago

📍 United States, Europe

🧭 Full-Time

💸 220000.0 - 240000.0 USD per year

🔍 Software Development

🏢 Company: Eppo

  • 10+ years of experience as a UX or Product Designer, can self-direct and prioritize your work. You spent a significant time simplifying complex, technical, or data-heavy B2B products.
  • You have made cross-product and company-level impact.
  • You hold a high bar for shipping functional and polished customer experience. You’re creative and innovative. You bring delight to B2B software.
  • Driving product & design strategy
  • Delivering polished, high-quality user experiences
  • Succinct, impactful communicate your design decisions
  • Discover and make the case for solving unmet needs and user experience issues across the platform
  • Execute the entire design process including forming goals, user research, interaction design, visual design, and prototyping
  • Align leadership and teams on the problems and solutions. Collaborate with Product and Engineering to breakdown milestones and get them on roadmap
  • Deeply collaborate with other designers on the team, raising the quality bar
  • Refine our design systems and processes

FigmaUI DesignUser Experience DesignCross-functional Team LeadershipProduct designRESTful APIsPrototypingA/B testing

Posted about 3 hours ago
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🔥 Customer Success Manager
Posted about 4 hours ago

📍 United States

💸 109500.0 - 128000.0 USD per year

🔍 SaaS

  • 2 - 3+ years relevant work experience in customer success, account management, digital consultancy or project management, preferably in a SaaS business
  • Located in United States
  • Experience working with a portfolio of accounts, supporting a highly technical product
  • Demonstrated ability to establish relationships, credibility, present, and to communicate effectively at all levels of an organization
  • Ability to set priorities, drive decisions and get closure on recommendations and issues
  • Ability to influence others towards continuous improvement, both internally and externally
  • Experience successfully managing customer engagements to completion and customer satisfaction
  • Excellent presentation, written and verbal communication skills
  • Proven time management skills with the ability to prioritize tasks
  • Drive the on-boarding, adoption, retention and overall success of our customers
  • Lead the enablement of our users by conducting product trainings
  • Work in partnership with Solutions Architects to guide customers through the project management and technical requirements of their Algolia implementation
  • Provide regular, proactive recommendations to optimize the use of our platform
  • Maximize the adoption of our product features in order to maximize the value driven by our product
  • Document and clearly articulate the Return on Investment driven by our solution
  • Identify accounts that are likely to churn and work proactively to eliminate that risk
  • Identify opportunities to expand our partnership with customers
  • Analyze accounts that have been lost, identify reasons for churning and build a strategy to win customers back
  • Ensure all account issues are quickly resolved, utilizing resources from cross-functional teams internally
  • Function as the voice of the customer and provide internal feedback on how Algolia can better serve them
  • Track key account metrics and forecast retention

Project ManagementData AnalysisProduct ManagementCross-functional Team LeadershipCommunication SkillsProblem SolvingCustomer serviceAgile methodologiesRESTful APIsPresentation skillsAccount ManagementTrainingRelationship managementSales experienceTechnical supportCRMCustomer SuccessSaaS

Posted about 4 hours ago
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🔥 Senior Product Designer
Posted about 4 hours ago

📍 United States

🧭 Full-Time

💸 160000.0 - 180000.0 USD per year

🔍 Software Development

🏢 Company: Productiv👥 101-250💰 $45,000,000 Series C almost 4 years agoDeveloper PlatformCommunitiesService IndustrySaaSData IntegrationAnalyticsEnterprise SoftwareSoftwareApplication Performance Management

  • 8+ years of professional experience in a Product Design role
  • Experience working iteratively with a fast-moving engineering and product team to meet user needs, product requirements, and strategic business objectives.
  • Demonstrated success in end-to-end ownership of meaningful features or product - taking a design from 0 to 1, from ideation through execution.
  • Comfort wearing multiple hats—jumping between UX, UI, research, and even web design if needed.
  • Experience working with complex data workflows and technical complexity preferred, but not required.
  • For your area, own product design from ideation to execution while working closely with product, engineering, and go-to-market teams.
  • Work with product managers to identify problems and opportunities in the product, keeping business outcomes such as user engagement and revenue in mind.
  • Champion great user experience and communicate user concerns, motivations and feedback, both internally and externally. Be the voice of the user within your team.
  • Leverage research (from usability studies, surveys, interviews, etc.) and usage metrics to inform design choices.
  • Collaborate closely with product managers, engineers, and other designers to iteratively design, refine, and validate your solutions.
  • Sweat the small stuff – maintain strong attention to detail across your projects to ensure a delightful customer experience.
  • Positively shape the design team’s culture through collaboration, feedback, and process iteration.

FigmaProduct ManagementUI DesignUser Experience DesignCross-functional Team LeadershipProduct DevelopmentProduct designCollaborationSketchAgile methodologiesRESTful APIsMentoringAttention to detailResearchData visualizationPrototypingSaaSA/B testing

Posted about 4 hours ago
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📍 Canada

💸 98400.0 - 137800.0 CAD per year

🔍 Software Development

  • A degree in Computer Science or Engineering, and 5-8 years of experience in developing and maintaining software or an equivalent level of education or work experience, and a track record of substantial contributions to software projects with high business impact
  • Experience writing clean code that performs well at scale; ideally experienced with languages like Python, Scala, Java, Go, and shell script
  • Passionate interest in data engineering and infrastructure; ingestion, storage and compute in relational, NoSQL, and serverless architectures
  • Experience with various types of data stores, query engines and frameworks, e.g. PostgreSQL, MySQL, S3, Redshift/Spectrum, Presto/Athena, Spark
  • Experience working with message queues such as Kafka and Kinesis
  • Experience developing data pipelines and integrations for high volume, velocity and variety of data
  • Experience with data warehousing and data modeling best practices
  • Work within a cross-functional team (including analysts, product managers, and other developers) to deliver data products and services to our internal stakeholders
  • Conduct directed research and technical analysis of new candidate technologies that fill a development team’s business or technical need
  • Provide technical advice, act as a role model for your teammates, flawlessly execute complicated plans, and navigate many levels of the organization
  • Contribute enhancements to development, build, deployment, and monitoring processes with an emphasis on security, reliability and performance
  • Implement our technical roadmap as we scale our services and build new data products
  • Participate in code reviews, attend regular team meetings, and apply software development best practices
  • Take ownership of your work, and work autonomously when necessary
  • Recognize opportunities to improve efficiency in our data systems and processes, increase data quality, and enable consistent and reliable results
  • Participate in the design and implementation of our next generation data platform to empower Hootsuite with data
  • Participate in the development of the technical hiring process and interview scripts with an aim of attracting and hiring the best developers

AWSPostgreSQLPythonSoftware DevelopmentSQLAgileApache AirflowCloud ComputingData AnalysisData MiningETLJavaKafkaMySQLSoftware ArchitectureAlgorithmsAPI testingData engineeringData StructuresGoServerlessSparkCI/CDRESTful APIsMicroservicesScalaData visualizationData modelingData management

Posted about 5 hours ago
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🔥 Senior Security Engineer
Posted about 5 hours ago

📍 Canada

🧭 Full-Time

💸 150000.0 - 172000.0 USD per year

🔍 Software Development

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud ComputingSaaSSupply Chain ManagementEnterprise SoftwareFinTechSoftwareProcurement

  • 4+ years of experience working as a SecOps Engineer
  • Experience mitigating and maintaining compliance controls (e.g. , ISO27001, SOC2, PCI DSS)
  • Experience with containerized applications running in AWS
  • A strong understanding of cloud infrastructure networking and security policies
  • Familiarity with infrastructure as code tools such as Terraform
  • A history of effective collaboration with development teams to uphold security best practices (OWASP, etc.)
  • Adept at working with a high degree of autonomy and initiative.
  • Strong problem-solving, technical design, and analytical skills.
  • Able to balance multiple competing priorities while solving challenging problems.
  • Excellent teamwork and communication with other software engineers, your leadership, and others with less technical backgrounds.
  • Act with compassion and empathy for others. Believe that your team’s success is your success.
  • Work with your team and across the Product Engineering teams to design and deploy processes and tools that help our teams raise the security standard at Procurify and deliver a secure product for our customers
  • Follow DevSecOps principles to shift security left
  • Work with engineering teams to ensure that security is a major driver of our engineering designs
  • Complete STRIDE assessments for each significant security engineering feature
  • Develop best-in-class security policies for our application development and cloud infrastructure
  • Maintain a high degree of compliance across the organization
  • Implement and monitor a SIEM tool to detect and remediate security events
  • Detect, triage and respond to security incidents within SLOs
  • Collaborate with product development teams to mitigate and prevent security vulnerabilities
  • Detect, triage, and mitigate vulnerabilities in collaboration with the engineering teams

AWSPythonCloud ComputingCybersecurityKubernetesAnalytical SkillsCI/CDProblem SolvingRESTful APIsDevOpsTerraformMicroservicesComplianceExcellent communication skillsTeamwork

Posted about 5 hours ago
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🔥 Senior Account Executive
Posted about 5 hours ago

📍 United States, Canada

🧭 Full-Time

💸 175000.0 - 216000.0 USD per year

🔍 Software Development

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud ComputingSaaSSupply Chain ManagementEnterprise SoftwareFinTechSoftwareProcurement

  • Minimum of 3 years of B2B SaaS sales experience - bonus points for previous experience in a tech start-up selling into finance and exposure to accounting
  • Preferably experience in procurement and accounts payable software
  • Able to close mid-market deals with minimal executive sponsorship
  • Strong track record of success crushing sales quotas and comfortable closing deals ranging from $30K-$75K+
  • A competitive attitude with an aptitude and experience developing your own business opportunities and seeing them through to the final sale
  • Guide the office of the CFO and other executive decision makers at mission driven companies on their spend management and procurement journeys.
  • Leverage our comprehensive Procure-to-Pay platform to help your customers create visibility and control to reduce their spend while optimizing procurement, contract management, and accounts payable processes to achieve breakthrough financial results.
  • Build strong customer relationships and develop strategic territory or vertical plans.
  • Orchestrate every step of the sales cycle, from opportunity identification to closing deals, and will be rewarded for exceeding targets with a top-tier compensation package.

SalesforceRESTful APIsAccount ManagementNegotiation skillsClient relationship managementBudgetingSales experienceLead GenerationCRMFinancial analysisCustomer SuccessSaaS

Posted about 5 hours ago
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🔥 Account Executive
Posted about 5 hours ago

📍 United States, Canada

🧭 Full-Time

💸 144000.0 - 176000.0 USD per year

🔍 SaaS

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud ComputingSaaSSupply Chain ManagementEnterprise SoftwareFinTechSoftwareProcurement

  • Minimum of 3 years of B2B SaaS sales experience - bonus points for previous experience in a tech start-up selling into finance and exposure to accounting
  • Preferably experience in procurement and accounts payable software
  • Able to close mid-market deals with minimal executive sponsorship
  • A competitive attitude with an aptitude and experience developing your own business opportunities and seeing them through to the final sale
  • Strong track record of success crushing sales quotas and comfortable closing deals ranging from $30K-$75K+
  • Great energy that people gravitate toward and can sell the vision of digital transformation in the procure-to-pay process to create a customer-centric experience for our clients’ end-customers. This is both an emotional sale for an innovative solution with your Technical Users and Buyers and a rational one that delivers excellent ROI for your Economic Buyers
  • A challenger - able to lead with commercial insight, teaching your customers, tailoring your conversations, and taking control of the sales process while remaining consistent in your deal management approach delivering scalable / repeatable results
  • A natural learner - curious, confident and enthusiastic. You love to ask questions and deeply understand your customer’s problems
  • Well-organized and can manage many moving pieces at once, coordinating internal teams to bring the best that Procurify can offer your clients
  • Process-oriented- an expert at maintaining excellent pipeline hygiene and accurate forecasting
  • A bias toward action, loves to dive in and get stuff done, over-delivering on expectations and creating plans to close gaps in the forecast as they arise
  • Guide the office of the CFO and other executive decision makers at mission driven companies on their spend management and procurement journeys.
  • Leverage our comprehensive Procure-to-Pay platform to help your customers create visibility and control to reduce their spend while optimizing procurement, contract management, and accounts payable processes to achieve breakthrough financial results.
  • Build strong customer relationships and develop strategic territory or vertical plans.
  • Orchestrate every step of the sales cycle, from opportunity identification to closing deals, and will be rewarded for exceeding targets with a top-tier compensation package.

SalesforceCommunication SkillsRESTful APIsAccount ManagementNegotiation skillsClient relationship managementSales experienceLead GenerationCRMCustomer Success

Posted about 5 hours ago
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📍 United States, Canada

💸 64000.0 - 68000.0 USD per year

🔍 SaaS

🏢 Company: Recharge👥 11-50Electronics

  • Proficiency with a ticketing technology platform: i.e. HelpScout, Zendesk preferred
  • Resourcefulness: you'll figure out what needs to be done, and you find ways to make it happen
  • A passion for problem solving and the humility to ask for assistance
  • A sense of urgency and a satisfaction from going above and beyond to provide solutions
  • Ability to work remotely and desire to make an impact at a boot-strapped start-up
  • Excellent customer service and English fluency (written and spoken)
  • A ‘winning as a team’ attitude and a polite, patient, caring, calm and professional demeanor
  • Basic knowledge of HTML, CSS, Javascript (knowledge of other programming languages a plus)
  • Ability and desire to work flexible shifts
  • 2+ years of experience in technical customer support at a SaaS company, or similar
  • Use your technical expertise and customer service skills to resolve questions and issues for our online merchants
  • Communicate clearly in writing to both technical and non-technical people
  • Communicate clearly in writing in a timely manner via live chat
  • Communicate clearly and effectively via phone with customers on the premium plan
  • Identify patterns, recommend improvements, and filter out unimportant issues
  • Contribute to the ongoing development of documentation and best practices
  • Assist with successful on-boarding of new customers

HTMLCSSJavascriptCommunication SkillsCustomer serviceRESTful APIsTroubleshootingJSONTechnical supportEnglish communicationSaaS

Posted about 6 hours ago
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