Customer Success Salaries

Discover salary ranges for remote customer success positions. Compare compensation data and make informed career decisions.

Customer Success

Junior

Median high-range salary for Junior Customer Success jobs:

$94,500

This analysis is based on salary ranges collected from 6 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $77,000 - $94,500

25% of job descriptions advertised a maximum salary above $120,000.
5% of job descriptions advertised a maximum salary above $225,000.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Communication Skills, Collaboration and Leadership. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Communication Skills
83% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $69,000 - $79,000
- 25% of job descriptions advertised a maximum salary above $112,500.
- 5% of job descriptions advertised a maximum salary above $120,000.
Collaboration
83% jobs mention Collaboration as a required skill. The Median Salary Range for these jobs is $69,000 - $79,000
- 25% of job descriptions advertised a maximum salary above $112,500.
- 5% of job descriptions advertised a maximum salary above $120,000.
Leadership
17% jobs mention Leadership as a required skill. The Median Salary Range for these jobs is $69,000 - $79,000
Analytical Skills
67% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $59,500 - $67,000
- 25% of job descriptions advertised a maximum salary above $94,500.
- 5% of job descriptions advertised a maximum salary above $110,000.
Organizational skills
50% jobs mention Organizational skills as a required skill. The Median Salary Range for these jobs is $50,000 - $55,000
- 25% of job descriptions advertised a maximum salary above $103,750.
- 5% of job descriptions advertised a maximum salary above $120,000.
Written communication
50% jobs mention Written communication as a required skill. The Median Salary Range for these jobs is $50,000 - $55,000
- 25% of job descriptions advertised a maximum salary above $103,750.
- 5% of job descriptions advertised a maximum salary above $120,000.
Problem Solving
33% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $50,000 - $55,000
Customer service
33% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $50,000 - $55,000
Attention to detail
33% jobs mention Attention to detail as a required skill. The Median Salary Range for these jobs is $50,000 - $55,000
Time Management
33% jobs mention Time Management as a required skill. The Median Salary Range for these jobs is $50,000 - $55,000

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include machine learning, AI systems, Customer Data Platform and Digital Advertising. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

machine learning, AI systems
17% jobs are in machine learning, AI systems industry. The Median Salary Range for these jobs is $190,000 - $225,000
Customer Data Platform
17% jobs are in Customer Data Platform industry. The Median Salary Range for these jobs is $85,000 - $120,000
Digital Advertising
17% jobs are in Digital Advertising industry. The Median Salary Range for these jobs is $100,000 - $110,000
SaaS, workforce management, time & attendance
17% jobs are in SaaS, workforce management, time & attendance industry. The Median Salary Range for these jobs is $69,000 - $79,000
Healthcare Technology
17% jobs are in Healthcare Technology industry. The Median Salary Range for these jobs is $50,000 - $55,000

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Customer Success, Digital Specialist - MakeMusic

Posted 10 days ago

📍 United States

💸 23.34 - 38.9 USD per hour

🔍 Music education and software

🏢 Company: Peaksware👥 11-50 Health Care

2-4 years of experience in customer success or account management.
Understanding of music education and teachers' roles.
Strong analytical and data interpretation skills.
Excellent communication and interpersonal skills.
Experience with high-volume account management.
Proficiency with CRM tools, such as Hubspot.
Familiarity with MakeMusic software and relevant platforms.

Assist with creating and refining playbooks for customer renewals.
Forecast renewal rates and manage a portfolio of accounts.
Develop scalable processes for engagement and renewals.
Partner with Marketing to implement tools for efficient customer handling.
Monitor customer health metrics to identify churn risks.
Use data insights for targeted customer outreach.

Posted 10 days ago

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🔥 Junior Customer Success Manager

Posted 18 days ago

📍 Austin, TX

🧭 Full-Time

💸 50000.0 - 55000.0 USD per year

🔍 Healthcare Technology

🏢 Company: Breakthrough👥 51-100💰 $1,250,000 Grant over 8 years agoEducation Communities Digital Media Media and Entertainment Association

2+ years of experience in customer success working with a large, low touch group of customers.
Proven ability to create and follow efficient processes.
Strong organizational and problem-solving skills.
Experience with tools like Salesforce, Asana or similar customer success platforms (preferred).

Own a book of business, focusing on retention, adoption, and customer satisfaction for a mid-tier software product.
Lead renewal conversations and address customer objections to ensure retention.
Oversee the onboarding process for new customers, ensuring timely and seamless completion.
Handle support tickets and ensure timely resolution of customer issues.
Monitor and drive program adoption across our mid-tier customer base, re-engaging low-adoption customers.
Maintain clear communication with accounts and follow up proactively.

Go Communication Skills Analytical Skills Collaboration Problem Solving Customer service Negotiation Attention to detail Organizational skills Time Management Written communication Multitasking Interpersonal skills

Posted 18 days ago

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🔥 Customer Success Engineer

Posted 19 days ago

📍 Central or Mountain North America

🧭 Full-Time

💸 85000 - 120000 USD per year

🔍 Customer Data Platform

🏢 Company: Hightouch

2+ years in a customer-facing role.
Experience supporting enterprise customers.
Technical background either through experience or education.
Conversant in SQL or willing to learn.
Strong discovery and interpersonal skills.
Intellectual curiosity, high ambition, and humility.
Excellent verbal and written communication skills.
Ability to adapt to an ever-changing work environment.
Thorough understanding of the technology industry and its players.
Located in Central or Mountain timezone.

Work directly with users to ensure they can get the most value from Hightouch's platform.
Engage with customers through Intercom, Slack, phone, or email to answer questions.
Collaborate with Solutions Architects, Solutions Engineers, Marketing, Engineering, and Operations.
Play an important role in the customer journey and contribute to organizational growth.

SQL Communication Skills Collaboration Organizational skills Written communication

Posted 19 days ago

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🔥 Customer Success and Marketing-Coordinator - (003-0035)

Posted 25 days ago

📍 Philippines, Nepal

🧭 Full-Time

💸 1500 - 2000 AUD per month

🔍 Technology in salon industry

🏢 Company: Hunt St

Minimum 2 years of experience in customer success, marketing, or a related field.
Strong communication skills.
Experience with email marketing platforms and social media tools.
Attention to detail.
Familiarity with data entry, CRM, and email marketing software; experience with Klaviyo preferred.
Proactive, organized, and able to work independently.

Monitor the support email inbox and respond to customer inquiries.
Document and update customer requests in a spreadsheet.
Proactively assist new customers with setup via email or text.
Develop and execute a social media strategy aligned with brand goals.
Design, launch, and analyze email marketing campaigns.
Maintain hair inspiration and product image libraries.

Communication Skills Analytical Skills Collaboration Problem Solving Customer service Attention to detail Organizational skills Time Management Written communication Multitasking Marketing Data management

Posted 25 days ago

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🔥 Customer Success Specialist (Remote- US Based)

Posted about 1 month ago

📍 US

💸 50000 - 55000 USD per year

🏢 Company: Togetherwork Internal

Bachelor's degree or equivalent experience in a related field.
2 years of experience in customer success, support, implementations, or account management roles.
Strong communication and problem-solving skills.
Ability to work collaboratively with cross-functional teams.
Familiarity with data analysis and reporting tools.
Experience with HubSpot and Monday.com is a plus.

Proactively engage with customers post-sale through app delivery and product adoption.
Work with Solutions Consultant and Configuration Specialist to deliver a quality onboarding experience.
Educate customers on core platform features, emphasizing benefits and value.
Conduct tailored training sessions and webinars on effective platform usage.
Gather and relay customer feedback while optimizing configuration for adoption.
Monitor customer usage patterns for further outreach and training opportunities.
Identify at-risk accounts and enhance their platform experience to prevent churn.
Regularly update the Customer Success Lead on interactions and feature adoption.

Data Analysis Communication Skills Analytical Skills Collaboration Problem Solving Customer service Attention to detail Organizational skills Time Management Written communication

Posted about 1 month ago

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🔥 Customer Success Manager

Posted about 1 month ago

📍 USA

🧭 Full-Time

💸 100000 - 110000 USD per year

🔍 Digital Advertising

🏢 Company: Bidease👥 101-250💰 $4,000,000 Seed almost 6 years agoAdvertising Advertising Platforms Mobile Advertising App Marketing Machine Learning DSP

Collaborate with cross-functional teams as a customer advocate to improve client experience.
Work closely with the media buying team to comprehend client objectives and tailor strategies.
Provide detailed feedback to media buyers to optimize campaign setups.
Educate clients about new platform features and services to enhance their knowledge and usage.

Collaborate with cross-functional teams to advocate for clients and integrate their feedback into product decisions.
Work with the media buying team to align strategies with client objectives and enhance media buying effectiveness.
Review campaign performance, providing feedback for adjustments to optimize outcomes.
Drive revenue alongside media buying and sales teams while enhancing client campaign performance.
Educate clients on platform features, DSP partners, services, and best practices in programmatic buying.

Communication Skills Analytical Skills Collaboration Client relationship management

Posted about 1 month ago

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🔥 Machine Learning Customer Success Engineer

Posted 3 months ago

📍 North America

💸 $190,000 - $225,000 per year

🔍 Machine learning, AI systems

🏢 Company: Voxel51👥 11-50💰 $30,000,000 Series B 7 months agoArtificial Intelligence (AI)Computer Vision Machine Learning Analytics Software

Professional ML experience (2 year+)
Some customer-facing experience (1 year+)
BS or MS in computer science or a related field
Proficiency with Python
Expertise with machine learning and scientific computing libraries (TensorFlow, PyTorch, NumPy)
Demonstrated interest in computer vision
Familiarity with NoSQL databases (MongoDB, DocumentDB, Elasticsearch) is a plus
Experience maintaining or contributing to open source projects (or the passion to start!)
Ability to work in a remote-first, cooperative environment using collaborative development tools (GitHub, Slack)

Work with users to identify best practices to implement their ML workflows
Run point on customer implementation, triaging bug reports, and day-to-day relationship management with users through channels like Slack, email, and weekly meetings
Generate training material and onboarding sessions and deliver them to users
Work with our product team to influence the roadmap and be the voice of the user within the organization

Python ElasticSearch Machine Learning Numpy PyTorch Nosql Tensorflow

Posted 3 months ago

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🔥 Customer Success Manager, SMB

Posted 3 months ago

📍 San Francisco Bay Area, New York City, outside San Francisco Bay Area or New York City

🧭 Full-Time

💸 $69,000 - $79,000 per year, $83,000 - $95,000 per year

🔍 SaaS, workforce management, time & attendance

2+ years with relevant customer-facing experience in a B2B customer success or a relationship management role.
Experience preferably from SaaS, cloud, marketing, media, payroll, HR, or time & attendance industries.
Bachelor's degree or relevant work experience.
Experience managing a large portfolio of customers.
Passionate about being the voice of the customer internally.
Ability to understand client objectives and think strategically.
Comfortable testing new approaches to enhance customer engagement.
Excellent written and verbal communication skills, including telephone and web presentation skills.
Strong technical aptitude and excellent computer skills.
Previous use of Salesforce or similar CRM system.
Ability to work in a fast-paced, ever-changing environment.
Ability to travel as needed.

Manage the success of our Small Business customers.
Enable customers to achieve desired business outcomes with the Deputy platform at scale.
Drive product adoption with customers by analyzing customer data.
Identify targeted outreach campaigns to increase platform utilization and retention.
Engage proactively with customers to prevent churn.
Collaborate with Sales, Product, and Marketing to identify growth opportunities.
Conduct webinars, email campaigns, and create engaging content.
Represent the voice of the customer internally to improve satisfaction.

Leadership Salesforce Cross-functional Team Leadership Communication Skills Analytical Skills Collaboration Microsoft Excel Cross-functional collaboration Relationship management

Posted 3 months ago

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Customer Success Salaries

Median high-range salary for Junior Customer Success jobs:

Skills and Salary

Communication Skills

Collaboration

Leadership

Analytical Skills

Organizational skills

Written communication

Problem Solving

Customer service

Attention to detail

Time Management

Industries and Salary

machine learning, AI systems

Customer Data Platform

Digital Advertising

SaaS, workforce management, time & attendance

Healthcare Technology

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