ApplyMachine Learning Customer Success Engineer
Posted 4 months agoViewed
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💎 Seniority level: Junior, 2 year+ professional ML experience, 1 year+ customer-facing experience
📍 Location: North America
💸 Salary: $190,000 - $225,000 per year
🔍 Industry: Machine learning, AI systems
🏢 Company: Voxel51👥 11-50💰 $30,000,000 Series B 8 months agoArtificial Intelligence (AI)Computer VisionMachine LearningAnalyticsSoftware
🗣️ Languages: English
⏳ Experience: 2 year+ professional ML experience, 1 year+ customer-facing experience
🪄 Skills: PythonElasticSearchMachine LearningNumpyPyTorchNosqlTensorflow
Requirements:
- Professional ML experience (2 year+)
- Some customer-facing experience (1 year+)
- BS or MS in computer science or a related field
- Proficiency with Python
- Expertise with machine learning and scientific computing libraries (TensorFlow, PyTorch, NumPy)
- Demonstrated interest in computer vision
- Familiarity with NoSQL databases (MongoDB, DocumentDB, Elasticsearch) is a plus
- Experience maintaining or contributing to open source projects (or the passion to start!)
- Ability to work in a remote-first, cooperative environment using collaborative development tools (GitHub, Slack)
Responsibilities:
- Work with users to identify best practices to implement their ML workflows
- Run point on customer implementation, triaging bug reports, and day-to-day relationship management with users through channels like Slack, email, and weekly meetings
- Generate training material and onboarding sessions and deliver them to users
- Work with our product team to influence the roadmap and be the voice of the user within the organization
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