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πŸ”₯ Sales Representative
Posted 6 minutes ago

πŸ“ Manila, Philippines, South Africa, India

πŸ’Έ 1200.0 - 1500.0 USD per month

🏒 Company: 100x

  • 2+ years of experience in sales and/or executive assistance.
  • Must be able to work on Eastern Standard Time (EST).
  • Proven ability to communicate effectively and build relationships.
  • Strong organizational and time-management skills.
  • Highly motivated, resourceful, and a go-getter mentality.
  • Proficient in Google Workspace (Google Sheets, Google Docs, Gmail), Excel, Microsoft Word.
  • Experience with CRM software and sales tools is a plus.
  • Comfortable working flexible hours when needed.
  • Manage executive calendars, schedule meetings, and coordinate appointments across time zones.
  • Handle email correspondence, prioritize messages, and draft responses as needed.
  • Organize and maintain files, documents, and reports.
  • Prepare presentations, reports, and other business materials.
  • Conduct research on various topics to support decision-making.
  • Manage special projects, ensuring deadlines are met.
  • Handle confidential information with discretion.
  • Identify market opportunities and research potential customers via LinkedIn, Google, and social media.
  • Conduct outreach to potential clients, distributors, and re-distributors to achieve sales goals.
  • Pitch potential customers via email, phone calls, or video meetings, following up as needed to close deals.
  • Prepare compelling sales presentations in Google Slides or PowerPoint.
  • Coordinate product sample requests for customers and events, supporting trade shows and marketing preparations.
  • Support customer and distributor activation initiatives.
  • Analyze sales reports, conduct data analysis, and assist in trade spend calculations.

Data AnalysisSalesforceCommunication SkillsMicrosoft ExcelCustomer serviceRESTful APIsAttention to detailOrganizational skillsTime ManagementMicrosoft Office SuiteRelationship buildingClient relationship managementSales experienceMarket ResearchLead GenerationResearch skillsCRMPowerPoint

Posted 6 minutes ago
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πŸ”₯ Executive Assistant
Posted 6 minutes ago

πŸ“ Philippines, South Africa, India

πŸ’Έ 1200.0 - 1500.0 USD per month

🏒 Company: 100x

  • 4+ years of experience in executive assistance, communications, or marketing.
  • Must be able to work on Eastern Standard Time (EST).
  • Proven ability to communicate effectively and build relationships.
  • Strong organizational and time-management skills.
  • Highly motivated, resourceful, and a go-getter mentality.
  • Proficient in Google Workspace (Google Sheets, Google Docs, Gmail), Excel, and Microsoft Word.
  • Experience with CRM software and sales tools is a plus.
  • Comfortable working flexible hours when needed.
  • Expertly manage and triage the Founder’s inbox, categorizing, routing, and escalating issues as necessary.
  • Optimize calendar management, including scheduling meetings, resolving conflicts, and sending invitations.
  • Maintain and update databases (press lists, vendor lists, etc.).
  • Oversee computer and equipment maintenance, management, and procurement.
  • Manage office including ordering supplies and coordinating maintenance.
  • Arrange travel, accommodations, itineraries, and related correspondence.
  • Create and execute detailed expense reports for business trips.
  • Triage and respond to inbound inquiries from potential clients.
  • Maintain the CRM and ensure accurate daily updates.
  • Assist in organizing and participating in business development activities.
  • Send welcome packages to new clients.
  • Support in updating website and social content created by the team.
  • Manage and assist online entries for awards.
  • Reach out to journalists and send press releases.
  • Research contacts for journalists, events, and other outlets in the best interests of Wedge.
  • Support founders in press or event initiatives as required.
  • Assist the Founder in managing the content calendar for social media.
  • Help coordinate and execute in-house projects such as holiday gifts and events.
  • Research speaking engagements for the founders.
  • Research opportunities for new business, including contact information for potential partners.
  • Maintain the payroll system, including onboarding/offboarding employees, updating salaries, and managing group insurance plans.
  • Draft contracts for employees and freelancers.
  • Manage sick leave protocols and communications.
  • Support recruitment processes, including triaging candidate applications.
  • Coordinate employee onboarding and offboarding (account setup, welcome packages, etc.).
  • Process and manage accounts payable and receivable.
  • Perform weekly bookkeeping reconciliations.

Project CoordinationHR ManagementAdministrative ManagementCommunication SkillsMicrosoft ExcelCustomer serviceOrganizational skillsTime ManagementMicrosoft Office SuiteMS OfficeRecruitmentClient relationship managementBudgetingData entryRelationship managementSales experienceMarketingComputer skillsResearch skillsCRMFinancial analysisFinanceBookkeeping

Posted 6 minutes ago
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πŸ“ Germany

πŸ” Software or education

🏒 Company: UdacityπŸ‘₯ 1001-5000πŸ’° $5,000,000 over 3 years agoπŸ«‚ Last layoff over 2 years agoEducationEdTechArtificial Intelligence (AI)E-LearningTrainingMachine LearningRoboticsSoftware

  • 3+ years of experience in a customer-facing customer success, account management or strategic consulting organization.
  • Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
  • Strong interpersonal skills and experience building internal and external relationships.
  • Consistent track record of highly-professional customer service in a fast paced, dynamic environment.
  • Fluency in both English and German is required
  • Empathize with every aspect of the customer experience, putting customers' needs first.
  • Guide and coach customer executives, managers and employees with a dedicated customer success process. Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty and driving strong renewal and upsell rates.
  • Coach customers to be product experts and train their teams on Udacity methodologies so they become increasingly self-sufficient.
  • Identify common customer challenges and actively suggest better solutions.
  • Partner with Udacity's Sales team to help them be more effective.
  • Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
  • Craft customer on-boarding assets, adapt existing customer on-boarding assets and work with product marketing to refine existing and create new on-boarding assets.
  • Help drive customer references and case studies.

LeadershipProject ManagementBusiness IntelligenceProduct OperationsStrategic ManagementCustomer serviceCoachingExcellent communication skillsAccount ManagementNegotiation skillsEmpathyTrainingClient relationship managementCross-functional collaborationSales experienceCustomer supportCustomer SuccessEnglish communicationSaaS

Posted 21 minutes ago
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πŸ“ United States

πŸ’Έ 170000.0 - 190000.0 USD per year

πŸ” Software Development

🏒 Company: EDBπŸ‘₯ 501-1000πŸ’° over 5 years agoDatabaseBusiness IntelligenceOpen SourceBig DataHardwareEnterprise SoftwareSoftware

  • Proven experience in information security and compliance, including project management.
  • Strong understanding of cybersecurity principles, frameworks, and best practices.
  • Experience working with external auditors and a strong understanding of audit methodology.
  • Technical aptitude to navigate compliance controls and cloud security best practices.
  • Strong experience with auditing security objectives of SOC2, PCI, HIPAA, FedRAMP (800-53), ISO 27001.
  • Proven project management skills, with the ability to manage multiple projects simultaneously.
  • Excellent organizational and time management skills, with the ability to prioritize and multitask.
  • Excellent communication skills to keep internal and external stakeholders aligned.
  • Drive, a proactive attitude, and thorough attention to detail.
  • Lead the transformation of EDBs common controls framework and associated policies and procedures to support business growth and reduce information risks.
  • Contribute to the annual planning process for Information Security initiatives, ensuring alignment with business objectives.
  • Oversee and drive security and compliance initiatives, including maintaining industry-standard accreditations.
  • Lead, coordinate, and manage audits, working with internal teams and third-party auditors.
  • Educate and consult with control owners on effective control environments and audit evidence.
  • Manage the Plan of Action and Milestones (POAM) related to security exceptions, ensuring timely completion.
  • Forge essential working relationships with engineering leadership, product management, and executive management.
  • Participate in customer security diligence efforts, managing questionnaires and requests while continuously improving the efficiency and effectiveness of the response process.
  • Identify, develop, and implement metrics that effectively measure the performance and effectiveness of our information security initiatives.

Project ManagementCloud ComputingCybersecurityCommunication SkillsAnalytical SkillsCustomer serviceAttention to detailOrganizational skillsComplianceProblem-solving skillsActive listeningRisk ManagementStakeholder management

Posted 24 minutes ago
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πŸ“ Costa Rica

  • Bachelor’s Degree or advanced student from (completed and verified prior to start) from an accredited institution and five (5) years of experience in customer service, operations or OTC roles in a private, public, government or military environment
  • OR
  • High School Diploma/GED or higher from a (completed and verified prior to start) and a minimum eight (8) years of experience in customer service, operations or OTC roles in a private, public, government or military environment
  • Proficient in Excel and Data Analysis
  • Advanced English
  • Support the onboarding of customers to enable the use and engagement of the Partner Portal
  • Support Level 1 Partner Portal incidents raised by internal and external users including Partner Portal access requests, user admin management and technical issues from intake to resolution
  • Troubleshoot errors between Partner Portal, ERPs and other system from which various types of data is pulled
  • Support Portal deployment activities including but not limited to testing, data validation, user maintenance and asset/content uploads
  • Other Portal and/or customer onboarding tasks as assigned by Team Leader

Data AnalysisCustomer serviceRESTful APIsTroubleshooting

Posted 36 minutes ago
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πŸ“ United States

🧭 Full-Time

πŸ” Software Development

🏒 Company: SquareWorks Consulting, Inc.

  • 7+ years of experience managing business applications and operations, with demonstrated leadership in owning company-wide systems.
  • Strong understanding of Salesforce, NetSuite, and business automation tools; experience implementing new platforms is a plus.
  • Proven track record of optimizing and scaling business processes through technology.
  • Experience in cross-functional leadership, working closely with stakeholders to drive operational improvements.
  • Strong project management skills, with the ability to manage multiple initiatives simultaneously.
  • Familiarity with SOC2, GDPR, and HIPPA compliance, risk management, and security best practices.
  • Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced environment.
  • Ability to effectively communicate complex technical concepts to non-technical stakeholders.
  • Own and administer critical business applications, including Salesforce, NetSuite, Microsoft Office 365 (SharePoint, Teams, etc.), HappyFox, Jira, DocuSign, Breezy, Recurly, Asana, Grasshopper, Slack, Zoom, and BigTime.
  • Lead system implementations, migrations, and enhancements, ensuring seamless adoption and alignment with business goals.
  • Define and drive the business applications roadmap, identifying and prioritizing technology needs in collaboration with leadership and key stakeholders.
  • Partner with functional leaders across Sales, Marketing, Partnerships, Customer Experience, Finance, Product, and Engineering to optimize workflows, automate processes, and improve data integrity.
  • Oversee system governance, ensuring data security, compliance, and system performance standards are met.
  • Maintain inventory of company laptops and proactively assess purchasing needs. Monitor IT needs in partnership with our managed service provider.
  • Own and manage external vendor and contractor relationships, ensuring high-quality service and alignment with company needs.
  • Serve as a key operational leader, ensuring that business processes across the company remain scalable, efficient, and aligned with company strategy.
  • Support teams by implementing best practices in systems management, business automation, and data flow across platforms.
  • Establish and manage an intake and prioritization process for system enhancements and process improvements, ensuring alignment with business goals.
  • Drive cross-functional initiatives to streamline, document, and improve operational processes.
  • Build and scale the Business Applications function, including hiring, developing, and retaining top talent as the team grows.
  • Foster a culture of continuous improvement and collaboration, ensuring the team is aligned with business priorities and empowered to drive impact.
  • Oversee SOC2, GDPR, and HIPPA compliance, ensuring all controls, deliverables, and evidence collection processes are maintained.
  • Partner with IT, Security, and Compliance teams to ensure all systems are secure and adhere to internal policies and external regulations.
  • Own the response process for IT security questionnaires from customers and prospects, leveraging compliance knowledge bases to provide accurate and efficient answers.
  • Work with the Engineering team to conduct and improve annual control tests, including disaster recovery, incident response, and risk management initiatives.
  • Point of contact for all compliance inquiries; Ensure all employees are properly trained and aware of security compliance responsibilities.

Project ManagementSQLCybersecurityData AnalysisPeople ManagementSalesforceJiraCross-functional Team LeadershipOperations ManagementBusiness OperationsStrategic ManagementCustomer serviceRESTful APIsComplianceMicrosoft Office SuiteMS OfficeRisk ManagementProcess improvementData management

Posted 39 minutes ago
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πŸ“ Germany

🧭 Full-Time

πŸ” Logistics

🏒 Company: FortoπŸ‘₯ 501-1000πŸ’° $250,000,000 Series D about 3 years agoShippingLogisticsSupply Chain ManagementFreight ServiceSoftware

  • Several years of professional experience in sales
  • Enjoy acquisition and communication with partners from various industries
  • Excellent sales skills and the ability to build and maintain a diverse network of customers
  • Reliability, independence, high motivation and the ability to work in a dynamic and demanding team
  • Fluency in German and English
  • Be responsible for the acquisition of new customers and the expansion of Forto's customer portfolio in the large-market sector
  • Distribute our product by paying special attention to the needs of our customers
  • Work closely with our customers, maintain our customer relationships and thus actively contribute to their and our success
  • Anticipate future customer needs and improve our customer platform in close collaboration with our product development team

Communication SkillsCustomer serviceAccount ManagementFluency in EnglishNegotiation skillsRelationship managementSales experienceLead GenerationCRMEnglish communication

Posted about 1 hour ago
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πŸ“ Brazil, United States, Canada

πŸ” FinTech

  • 5+ years of experience in technical writing and content management in a software environment with experience in conversational design principles and practices; payment experience is an asset.
  • Experience creating customer help and support content (FAQs, point-of-need help, hover help, guided support, etc.). Experience writing clear documentation and procedural materials.
  • Experience developing and managing a content taxonomy.
  • Experience with the unique requirements of B2B and B2C content approaches.
  • Experience working within collaborative, cross-functional product teams performing audience and task analysis to identify and create content for new product and service offerings.
  • Adept at creating content that is both human-readable and machine-consumable, enabling efficient knowledge sharing and retrieval across various platforms.
  • Creative use of visual help (images, workflows, expandable sections of content, video content).Ability to report on outcomes for the content domain, including what data is important, how to visualize the data, and how to tell the story using the content data.
  • Proven experience prioritizing work and managing stakeholder expectations.
  • Experience using Salesforce Knowledge is an asset.
  • Designing, writing, and publishing online self-service and support content for our customers (FAQs, How-To Articles or Videos, point-of-need snippets, hover-help, etc.)
  • Creating, updating, and maintaining employee-specific content to detail policies or procedures that enable customer success.
  • Develop and maintain a library of responses for common inquiries, ensuring efficiency and consistency in customer interactions.
  • Designing, writing, and publishing procedural and how-to manuals for enterprise merchants using our solutions.
  • Backup writer for conversational AI platform to create and refine conversational flows for the Gen AI platform, ensuring seamless and personalized customer interactions. Leverages AI to drive efficiency in content writing as needed.

Data AnalysisSalesforceProduct DevelopmentAPI testingContent creationContent managementCommunication SkillsCustomer serviceAgile methodologiesRESTful APIsDocumentationWritingJSONStakeholder managementSoftware EngineeringCustomer support

Posted about 1 hour ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 93800.0 - 211900.0 USD per year

πŸ” Pharmaceuticals, Biotech

  • Bachelor’s degree required, advanced degree a plus.
  • 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
  • Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
  • Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.
  • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
  • Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aim to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
  • Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
  • Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
  • Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
  • Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
  • Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
  • Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
  • Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer servicePresentation skillsWritten communicationComplianceExcellent communication skillsProblem-solving skillsMS OfficeAccount ManagementTeamworkNegotiation skillsVerbal communicationActive listeningCross-functional collaborationRelationship managementSales experienceMarket ResearchStrategic thinkingCRMFinancial analysis

Posted about 1 hour ago
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πŸ“ Canada

πŸ’Έ 33000.0 - 69000.0 USD per year

πŸ” Healthcare

  • 2-4 years of related experience and a High School diploma/certificate or equivalent.
  • Language fluency in both English and French – written and oral communication
  • Able to work flexible hours on a rotating schedule including evenings, holidays and weekend. Overtime may be required.
  • Ability to work independently with minimal supervision and as a team player within a department as well as with other departments.
  • Excellent customer service skills. Overall positive customer service quality feedback.
  • Excellent verbal and written communication skills, including effective listening skills and ability to communicate accurately and effectively in person, over the telephone, through email and other business correspondence.
  • Ability to retain detailed information.
  • Ability to solve problems or diverse scope and some complex problems.
  • Serve as first point-of-contact for patients and medical professionals on all technical and service levels.
  • Assist with patient support issues.
  • Coordinate with Quality Assurance to ensure customer satisfaction.
  • Take calls on patient inquiries and complaints.
  • Respond to patient phone calls and emails with troubleshooting tips and specific instructions.
  • Review and discuss data with patients.
  • May require some training of patients over the phone.
  • Collaborate with other departments as needed.
  • Promote and maintain high-quality technical support standards within the Technical Support department.
  • Resolve hardware and software issues.
  • Use and maintain software and databases appropriately.
  • Document and analyze patient and product information, send replacements and samples, and perform patient follow-up per department standards.
  • Participate in new product training as required when new products are launched.
  • Comply with all elements of the Quality System, regulatory requirements, and patient confidentiality and privacy as outlined for the position.
  • May assist in training new Technical Support Representatives if requested.
  • Assume and perform other duties as assigned

Communication SkillsProblem SolvingCustomer serviceWritten communicationVerbal communicationTroubleshootingActive listeningData entryComputer skillsTechnical support

Posted about 1 hour ago
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