- Monitor the forum daily, including weekends, at least twice per day.
- Provide students with non-technical support within the community.
- Handle posts that violate community guidelines and ensure members follow those guidelines.
- Organize and maintain the online platform.
- Support the Community Manager with performance summaries when requested.
- Support forum activities and brainstorm ways to increase member engagement with the Community Manager.
- Attend regular online meetings with Udacity representatives.
- Respond in group discussions with Udacity representatives.
- Help ensure members have an engaging learning environment.