SquareWorks Consulting, Inc.

SquareWorks Consulting is a NetSuite partner focused on elevating its customers’ experiences with exceptional automation solutions and consulting services. Our products include Automate, a NetSuite-native financial automation platform that enhances and takes NetSuite to the next level. We also provide exceptional consulting services and partner with our customers to deliver high-quality NetSuite implementations, optimization services and ongoing support. We believe in building long term partnerships with customers to enable their success, and that starts with our team. We strive to enable our employees to achieve professional excellence by providing training and development resources, a diverse and inclusive workplace, a fully remote working environment, a healthy work/life balance, as well as other wellness benefits and programs. By embracing this mentality, we can put our best foot forward every day to help our customers succeed.

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👥 1001-5000💰 $268,000,000 Series E over 5 years ago🫂 Last layoff about 2 years agoDeveloper ToolsDevOpsOpen SourceSaaSCloud Security
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📍 United States

🧭 Full-Time

🔍 Software Development

  • Minimum of 7 years in the ERP space, preferably NetSuite.
  • Minimum of 5 years of management experience.
  • Minimum of 3 years of experience managing consulting teams.
  • Proven track record of hiring, mentoring, and retaining top quality functional consultants.
  • Strong experience managing NetSuite ERP projects and implementations.
  • Experience with business development and growing Professional Services revenue.
  • Good knowledge of accounting principles and terminology.
  • Excellent analytical and organizational skills.
  • Outstanding written and verbal communication skills
  • Excellent attention to detail.
  • Oversee initial project resourcing and the handoff of projects from sales to delivery.
  • Ensure alignment between clients and SquareWorks resources throughout the project lifecycle.
  • Manage all ongoing projects, ensuring high-quality outcomes, requisite documentation, adherence to budgets and scope, and on-time completion.
  • Provide hands-on project management, solution architecture, design, and discovery assistance to the Professional Services team.
  • Ensure SquareWorks’ project delivery methodology is consistently applied in all project work.
  • Assist the SquareWorks sales team with project scoping, sales work, and the creation of detailed estimates and SOWs for Professional Services projects.
  • Maintain and strengthen client relationships with a focus on retention and sales growth.
  • Manage and resolve customer escalations related to Professional Services work in alignment with SquareWorks’ guiding principles and client relationship approach.
  • Manage, mentor, and develop the Professional Services team, fostering long-term retention and internal promotions.
  • Act as the direct manager for Professional Services team members, holding weekly one-on-ones, setting and monitoring goals, conducting annual reviews, and handling HR-related escalations in coordination with SquareWorks’ HR team.
  • Model and maintain high standards of communication, client management, customer service, and project execution.
  • Recruit, hire, and onboard high-quality functional consultants as team growth dictates.
  • Minimize the use of subcontractors while maximizing team utilization.
  • Facilitate cross-departmental collaboration, particularly between the Professional Services team and SquareWorks’ other delivery teams.
  • Participate in company decision-making as a key member of the management team, working closely with the Services General Manager.
  • Define, document, and execute the strategic goals of the Professional Services team.
  • Manage the day-to-day administration of the Professional Services team, including: Approving consultant timesheets and customer invoices, Reviewing project budgets vs. actuals, Calculating consultant and team utilization, and Report on project profitability.

LeadershipProject ManagementBusiness DevelopmentPeople ManagementProject CoordinationHR ManagementCross-functional Team LeadershipFinancial ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAgile methodologiesMentoringAccountingTime ManagementWritten communicationClient relationship managementSales experienceTeam managementStrategic thinkingProcess improvementBudget management

Posted 1 day ago
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📍 United States

🧭 Full-Time

🔍 Software Development

  • 7+ years of experience managing business applications and operations, with demonstrated leadership in owning company-wide systems.
  • Strong understanding of Salesforce, NetSuite, and business automation tools; experience implementing new platforms is a plus.
  • Familiarity with SOC2, GDPR, and HIPPA compliance, risk management, and security best practices.
  • Own and administer critical business applications, including Salesforce, NetSuite, Microsoft Office 365 (SharePoint, Teams, etc.), HappyFox, Jira, DocuSign, Breezy, Recurly, Asana, Grasshopper, Slack, Zoom, and BigTime.
  • Lead system implementations, migrations, and enhancements, ensuring seamless adoption and alignment with business goals.
  • Define and drive the business applications roadmap, identifying and prioritizing technology needs in collaboration with leadership and key stakeholders.

Project ManagementSQLCybersecurityData AnalysisPeople ManagementSalesforceJiraCross-functional Team LeadershipOperations ManagementBusiness OperationsStrategic ManagementCustomer serviceRESTful APIsComplianceMicrosoft Office SuiteMS OfficeRisk ManagementProcess improvementData management

Posted 22 days ago
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📍 United States

🧭 Full-Time

🔍 Software

  • Must have a strong understanding of general business principles with at least 3 years of business experience, preferably in software, biotech, or wholesale distribution.
  • Familiarity with business systems and exposure to multiple platforms and integrations is required.
  • Knowledge of basic accounting principles and core NetSuite functionality is necessary.
  • Formal NetSuite system administration/consulting experience is a plus.
  • Experience with compliance and audit-related topics is advantageous.
  • Manage multiple NetSuite support and software engagements across various verticals.
  • Prepare for and run client meetings to maintain relationships.
  • Resolve daily NetSuite support requests including troubleshooting transactions and workflows.
  • Implement new functionalities and assist with compliance and audit questions.
  • Create and modify reports and manage basic system administration tasks.
  • Assist clients in preparing for NetSuite upgrades.
  • Provide basic training to clients regarding NetSuite functionality.

Project ManagementBusiness AnalysisData AnalysisAnalytical SkillsProblem SolvingCustomer service

Posted 5 months ago
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