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🔥 Sales Representative
Posted 6 minutes ago

📍 Manila, Philippines, South Africa, India

💸 1200.0 - 1500.0 USD per month

🏢 Company: 100x

  • 2+ years of experience in sales and/or executive assistance.
  • Must be able to work on Eastern Standard Time (EST).
  • Proven ability to communicate effectively and build relationships.
  • Strong organizational and time-management skills.
  • Highly motivated, resourceful, and a go-getter mentality.
  • Proficient in Google Workspace (Google Sheets, Google Docs, Gmail), Excel, Microsoft Word.
  • Experience with CRM software and sales tools is a plus.
  • Comfortable working flexible hours when needed.
  • Manage executive calendars, schedule meetings, and coordinate appointments across time zones.
  • Handle email correspondence, prioritize messages, and draft responses as needed.
  • Organize and maintain files, documents, and reports.
  • Prepare presentations, reports, and other business materials.
  • Conduct research on various topics to support decision-making.
  • Manage special projects, ensuring deadlines are met.
  • Handle confidential information with discretion.
  • Identify market opportunities and research potential customers via LinkedIn, Google, and social media.
  • Conduct outreach to potential clients, distributors, and re-distributors to achieve sales goals.
  • Pitch potential customers via email, phone calls, or video meetings, following up as needed to close deals.
  • Prepare compelling sales presentations in Google Slides or PowerPoint.
  • Coordinate product sample requests for customers and events, supporting trade shows and marketing preparations.
  • Support customer and distributor activation initiatives.
  • Analyze sales reports, conduct data analysis, and assist in trade spend calculations.

Data AnalysisSalesforceCommunication SkillsMicrosoft ExcelCustomer serviceRESTful APIsAttention to detailOrganizational skillsTime ManagementMicrosoft Office SuiteRelationship buildingClient relationship managementSales experienceMarket ResearchLead GenerationResearch skillsCRMPowerPoint

Posted 6 minutes ago
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🔥 Executive Assistant
Posted 6 minutes ago

📍 Philippines, South Africa, India

💸 1200.0 - 1500.0 USD per month

🏢 Company: 100x

  • 4+ years of experience in executive assistance, communications, or marketing.
  • Must be able to work on Eastern Standard Time (EST).
  • Proven ability to communicate effectively and build relationships.
  • Strong organizational and time-management skills.
  • Highly motivated, resourceful, and a go-getter mentality.
  • Proficient in Google Workspace (Google Sheets, Google Docs, Gmail), Excel, and Microsoft Word.
  • Experience with CRM software and sales tools is a plus.
  • Comfortable working flexible hours when needed.
  • Expertly manage and triage the Founder’s inbox, categorizing, routing, and escalating issues as necessary.
  • Optimize calendar management, including scheduling meetings, resolving conflicts, and sending invitations.
  • Maintain and update databases (press lists, vendor lists, etc.).
  • Oversee computer and equipment maintenance, management, and procurement.
  • Manage office including ordering supplies and coordinating maintenance.
  • Arrange travel, accommodations, itineraries, and related correspondence.
  • Create and execute detailed expense reports for business trips.
  • Triage and respond to inbound inquiries from potential clients.
  • Maintain the CRM and ensure accurate daily updates.
  • Assist in organizing and participating in business development activities.
  • Send welcome packages to new clients.
  • Support in updating website and social content created by the team.
  • Manage and assist online entries for awards.
  • Reach out to journalists and send press releases.
  • Research contacts for journalists, events, and other outlets in the best interests of Wedge.
  • Support founders in press or event initiatives as required.
  • Assist the Founder in managing the content calendar for social media.
  • Help coordinate and execute in-house projects such as holiday gifts and events.
  • Research speaking engagements for the founders.
  • Research opportunities for new business, including contact information for potential partners.
  • Maintain the payroll system, including onboarding/offboarding employees, updating salaries, and managing group insurance plans.
  • Draft contracts for employees and freelancers.
  • Manage sick leave protocols and communications.
  • Support recruitment processes, including triaging candidate applications.
  • Coordinate employee onboarding and offboarding (account setup, welcome packages, etc.).
  • Process and manage accounts payable and receivable.
  • Perform weekly bookkeeping reconciliations.

Project CoordinationHR ManagementAdministrative ManagementCommunication SkillsMicrosoft ExcelCustomer serviceOrganizational skillsTime ManagementMicrosoft Office SuiteMS OfficeRecruitmentClient relationship managementBudgetingData entryRelationship managementSales experienceMarketingComputer skillsResearch skillsCRMFinancial analysisFinanceBookkeeping

Posted 6 minutes ago
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📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: SquareWorks Consulting, Inc.

  • 7+ years of experience managing business applications and operations, with demonstrated leadership in owning company-wide systems.
  • Strong understanding of Salesforce, NetSuite, and business automation tools; experience implementing new platforms is a plus.
  • Proven track record of optimizing and scaling business processes through technology.
  • Experience in cross-functional leadership, working closely with stakeholders to drive operational improvements.
  • Strong project management skills, with the ability to manage multiple initiatives simultaneously.
  • Familiarity with SOC2, GDPR, and HIPPA compliance, risk management, and security best practices.
  • Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced environment.
  • Ability to effectively communicate complex technical concepts to non-technical stakeholders.
  • Own and administer critical business applications, including Salesforce, NetSuite, Microsoft Office 365 (SharePoint, Teams, etc.), HappyFox, Jira, DocuSign, Breezy, Recurly, Asana, Grasshopper, Slack, Zoom, and BigTime.
  • Lead system implementations, migrations, and enhancements, ensuring seamless adoption and alignment with business goals.
  • Define and drive the business applications roadmap, identifying and prioritizing technology needs in collaboration with leadership and key stakeholders.
  • Partner with functional leaders across Sales, Marketing, Partnerships, Customer Experience, Finance, Product, and Engineering to optimize workflows, automate processes, and improve data integrity.
  • Oversee system governance, ensuring data security, compliance, and system performance standards are met.
  • Maintain inventory of company laptops and proactively assess purchasing needs. Monitor IT needs in partnership with our managed service provider.
  • Own and manage external vendor and contractor relationships, ensuring high-quality service and alignment with company needs.
  • Serve as a key operational leader, ensuring that business processes across the company remain scalable, efficient, and aligned with company strategy.
  • Support teams by implementing best practices in systems management, business automation, and data flow across platforms.
  • Establish and manage an intake and prioritization process for system enhancements and process improvements, ensuring alignment with business goals.
  • Drive cross-functional initiatives to streamline, document, and improve operational processes.
  • Build and scale the Business Applications function, including hiring, developing, and retaining top talent as the team grows.
  • Foster a culture of continuous improvement and collaboration, ensuring the team is aligned with business priorities and empowered to drive impact.
  • Oversee SOC2, GDPR, and HIPPA compliance, ensuring all controls, deliverables, and evidence collection processes are maintained.
  • Partner with IT, Security, and Compliance teams to ensure all systems are secure and adhere to internal policies and external regulations.
  • Own the response process for IT security questionnaires from customers and prospects, leveraging compliance knowledge bases to provide accurate and efficient answers.
  • Work with the Engineering team to conduct and improve annual control tests, including disaster recovery, incident response, and risk management initiatives.
  • Point of contact for all compliance inquiries; Ensure all employees are properly trained and aware of security compliance responsibilities.

Project ManagementSQLCybersecurityData AnalysisPeople ManagementSalesforceJiraCross-functional Team LeadershipOperations ManagementBusiness OperationsStrategic ManagementCustomer serviceRESTful APIsComplianceMicrosoft Office SuiteMS OfficeRisk ManagementProcess improvementData management

Posted 39 minutes ago
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🔥 VP of Product and Consulting
Posted about 1 hour ago

📍 United States

🔍 Digital Transformation, Product Development

🏢 Company: Servant

  • 15+ years of leadership experience at a consultancy with a focus on digital transformation, strategy, and product development.
  • Proven ability to lead high-performing teams, mentor talent, and foster a culture of accountability and excellence in a virtual environment.
  • Expertise in translating complex challenges into actionable strategies and aligning cross-functional teams to deliver results.
  • Client-focused thought leader known for driving innovation and inspiring confidence among stakeholders.
  • Agile, collaborative, and able to thrive in a start-up environment where ambiguity exists, priorities shift rapidly, and lean operations are required.
  • A “roll up the sleeves” leader who balances strategic vision with hands-on problem-solving.
  • Constantly exploring new technologies and methodologies to improve customer solutions and internal processes.
  • Experienced in leading and driving change in a remote work environment.
  • Passionate about serving others and aligning teams around a vision bigger than themselves.
  • Develop and refine playbooks, templates, and frameworks that represent the Servant Way of serving customers and delivering work.
  • Establish best practices that empower teams to deliver on client requests for visibility, revenue generation, and digital transformation.
  • Define clear roles, performance metrics, and accountability structures to ensure team alignment with Servant’s mission and client objectives.
  • Function as a member of the Executive Leadership Team, providing direction and decision-making for near-term issues and long-term strategic initiatives.
  • Partner across departments to integrate client strategies with technical feasibility, growth opportunities, and product capabilities.
  • Lead teams to deliver value-driven, actionable strategies, supporting client goals such as visibility, revenue growth, and digital storytelling.
  • Build strong client relationships as a trusted advisor, maintaining long-term partnerships and positioning Servant as a thought leader.
  • Represent and amplify the voice of the client within Servant to maintain a client-centric approach across all decision-making forums.
  • Maintain a pulse on engagement health and customer sentiment, proactively solving issues while identifying upsell/cross-sell opportunities for revenue generation.
  • Oversee a team that ensures projects meet budget, scope, and timeline requirements.
  • Develop and communicate a clear vision for how Servant builds products for its customers, ensuring alignment with business objectives.
  • Identify market opportunities and create a roadmap of product capabilities, including product advisory, innovation, management, design, development, optimization, and ongoing customer support.
  • Oversee the entire product lifecycle, from ideation to launch, ensuring products meet customer expectations and business goals.
  • Constantly explore new ways and tools to streamline and automate product development, ensuring nimbleness, profitability, and high-quality output.
  • Lead and mentor the Consulting, Product Management, Product Design, User Research, Data Science, and Engineering teams.
  • Establish best practices and frameworks that represent the Servant Way of serving customers and delivering work.
  • Define clear roles, performance metrics, and accountability structures to ensure team alignment with client objectives and mission impact.
  • Ensure business unit profitability by effectively managing resources and allocating talent across consulting and product initiatives.
  • Forecast incoming work via the sales pipeline to ensure: Talent availability to serve clients. Proactive sourcing of contract services through Servant Talent. Efficient allocation of team members to maximize delivery and over-deliver on client needs.
  • Establish KPIs to measure the effectiveness of consulting and product strategies, tracking client success.
  • Collaborate with the Executive Leadership Team to streamline cost and operational processes.
  • Actively involved with customers, maintaining a 25% billable utilization rate.
  • Serve as an active voice in the community through speaking engagements, panels, podcasts, and industry events.
  • Travel up to 50% to support client relationships, team leadership, and business development activities.

LeadershipProject ManagementSoftware DevelopmentAgileBusiness DevelopmentBusiness IntelligenceCloud ComputingData AnalysisProduct ManagementSalesforceGoogle AnalyticsCross-functional Team LeadershipOperations ManagementProduct DevelopmentStrategyFinancial ManagementProduct AnalyticsProduct designREST APICommunication SkillsMicrosoft ExcelProblem SolvingAgile methodologiesMentoringWritten communicationMicrosoft Office SuiteClient relationship managementBudgetingSales experienceMarket ResearchData visualizationTeam managementStakeholder managementStrategic thinkingDigital MarketingFinanceData analyticsChange ManagementCustomer SuccessBudget managementPowerPoint

Posted about 1 hour ago
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📍 Luzon region of the Philippines

💸 58366.0 PHP per month

🔍 Sales Tax

🏢 Company: TaxValet👥 51-100AccountingConsultingPayments

  • 2 years minimum of administrative or virtual assistant experience
  • Great English proficiency.
  • High attention-to-detail and are a perfectionist at heart.
  • Self-starter and shows initiative to get work done even without constant supervision.
  • Excellent at time management.
  • Eager to learn new skills and technologies.
  • Provide Comprehensive Administrative Support to the Filings Team.
  • Assist with Client Offboarding Process.
  • Provide backup support for Email Ticketing System and Scanned Mail.
  • Other Administrative Tasks As Assigned By Your Team Lead.

Project ManagementAdministrative ManagementCommunication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMicrosoft Office SuiteInterpersonal skillsExcellent communication skillsTroubleshootingData entryComputer skills

Posted about 11 hours ago
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📍 United States of America

🧭 Internship

💸 21.0 - 36.0 USD per hour

🏢 Company: only_confidential_executive_recruiting

  • Must be enrolled in a full-time undergraduate or graduate program.
  • Following majors accepted: Business or Engineering related degrees
  • Must maintain a minimum 3.0 cumulative GPA (without rounding).
  • Must be willing to take a drug test as part of the selection process
  • Must be willing to submit to a background investigation as part of the selection process
  • Must be 18 years of age or older
  • Must be able to develop and maintain good customer relationships
  • Must have reliable transportation and a valid driver's license
  • Must be willing to work in geographical area specified by the business
  • Must have the ability to work in the US for an unlimited amount of time without sponsorship
  • Must be highly self-motivated and be able to work under minimal supervision
  • Strong problem-solving, resource management, and time-management skills
  • Ability to work independently on multiple projects at once with cross-functional teams
  • Sense of urgency to execute and success-oriented attitude
  • Working towards a Bachelors or Masters degree in Business or Engineering Program
  • Some knowledge of wireless technology (4G LTE, Bluetooth, WiFi, etc.) preferred.
  • Excellent organizational, written & oral communication, and oral communication skills.
  • Develop an understanding of the Product Line and Market
  • Help assess historical product line performance based on financials
  • Assist with the creation and maintenance of a robust library of product content (e.g., pitch decks, case studies, videos, product sheets, whitepapers), and
  • Work effectively across groups such as product management, marketing, and Commercial/Sales to achieve business objectives
  • Work on an assignment / project within Product Management to stretch your learning and skillset.
  • Report progress and status to Product Manager.
  • Use your academic knowledge to complete assigned project(s), deliver positive outcomes, and contribute to the success of our team.

Project ManagementBusiness AnalysisProduct ManagementCross-functional Team LeadershipProduct DevelopmentCommunication SkillsAnalytical SkillsPresentation skillsMicrosoft Office SuiteMarket Research

Posted about 11 hours ago
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🔥 Associate Clinical Trial Manager
Posted about 14 hours ago

📍 United States

💸 120000.0 - 179000.0 USD per year

🔍 Biotherapeutics

🏢 Company: 4D Molecular Therapeutics👥 101-250💰 $300,000,000 Post-IPO Equity about 1 year agoBiotechnologyGenetics

  • At least 5 years of work experience supporting clinical trials
  • Basic knowledge of clinical trial operations, ICH GCP Guidelines and other applicable regulatory requirements
  • Proficient computer skills, specifically with Microsoft Office Suite that include Word, Excel, PowerPoint, SharePoint and Outlook
  • Ability to prioritize and manage competing priorities
  • Team oriented and ability to effectively collaborate with study team, cross-functional team members, and external partners
  • Coordinate tracking of a clinical trial(s) under the oversight of the Clinical Trial Management
  • Collect, track and conduct initial review for completeness of site regulatory documents for IP release and/or TMF filing
  • Organize, maintain and participate in audits and close out of the Trial Master File (TMF/eTMF)
  • Maintain multiple tracking spreadsheets following the progress of assigned clinical trials, such as study subject tracking, essential document tracking, and sample and investigational product tracking
  • Track and coordinate CRO and third-party vendor activities, including vendor provided meeting minutes, study updates and trackers
  • Receive and review all regulatory documents from sites (direct or through CRO) for accuracy and compliance to applicable SOPs and regulatory guidelines
  • Ensure timely updates are provided to CTM for updating of ‘Clinicaltrial.gov’ (site updates/changes)
  • Track and route new CDAs, contracts and Work Orders through established legal approval process (CTAs, MSAs, work/task orders)
  • Perform first pass review of all site and vendor invoices including tracking and generation of monthly/quarterly accruals for finance
  • Assist with the development of site tools and clinical trial start-up activities
  • Assist and/or contribute to the creation and maintenance of study materials for clinical studies, including but not limited to site and CRA training material, regulatory document templates, study binders, study plans/manuals, study communications and presentations
  • Assist in tracking of trial IP and development of Pharmacy Manuals
  • Participate in study vendor set up and specification process, as appropriate
  • Communicate directly with sites, Contract Research Organizations (CROs) and CRA/monitors to obtain updated information, essential documents, etc. to assist with driving start-up, study conduct, and/or close-out activities
  • Assist with tracking of clinical trial progress including status update reports, as requested
  • Assist with the organization, management and conduct of internal team meetings, investigator meetings and other trial-specific meetings, including minute taking and action item log tracking
  • Assist in tracking of clinical lab samples and central reader/lab data, including tracking of sample shipments and reconciliation
  • Utilize EDC/CTMS systems to acquire and synthesize data, metrics, or reports as necessary (enrollment data, randomizations, data cleaning, SAEs, etc.) for CTM, specific meetings or management updates
  • May assist CTM in tracking and follow-up of monitoring visit reports and unresolved issues
  • Willing to travel as business needs demand (< 5% anticipated)
  • Other duties as may be assigned

Project CoordinationCommunication SkillsAnalytical SkillsProblem SolvingAgile methodologiesAttention to detailOrganizational skillsWritten communicationMultitaskingDocumentationComplianceMicrosoft Office SuiteInterpersonal skillsMS OfficeTeamworkReportingClient relationship managementBudgetingCross-functional collaborationData entryTeam managementStakeholder managementComputer skillsResearch skillsPowerPoint

Posted about 14 hours ago
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🔥 Account Manager
Posted about 16 hours ago

📍 Philippines

🧭 Full-Time

🔍 IT, managed services

🏢 Company: Treantly

  • Associate degree (or equivalent education and or relevant work experience) in business administration, IT, Sales, Marketing, or a related field preferred.
  • Proven experience in account management, sales, or customer service, preferably in the IT or managed services industry.
  • Strong ability to communicate, present, and influence effectively at all levels, including executive and C-level.
  • Demonstrated skill in managing client-focused solutions based on customer needs.
  • Ability to manage multiple account management projects at a time while maintaining sharp attention to detail.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.
  • Results-driven mindset, with a focus on achieving customer satisfaction, meeting project requirements, and driving successful outcomes.
  • Excellent listening, negotiation, and presentation skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Problem-solving mindset with a focus on delivering exceptional customer service.
  • Develop and maintain strong, long-lasting customer relationships, acting as the primary point of contact for guiding clients through our organization's structure and ensuring their inquiries are addressed by the appropriate team members.
  • Conduct regular check-ins with clients to understand their needs, address concerns, and ensure satisfaction with services.
  • Proactively identify opportunities to upsell or cross-sell services that align with client needs.
  • Act as a liaison between clients and internal teams (e.g., technical support, project management) to ensure timely and effective resolution of issues.
  • Deliver outstanding customer service by promptly addressing client inquiries and concerns, ensuring clients are fully supported throughout their interactions with our company.
  • Redirect technical questions and solution-oriented discussions to the appropriate technical expert, primarily the vCIO and support teams, to ensure clients receive the best possible advice and support.
  • The account manager provides client portal training along with maintaining client portal information for accuracy.
  • Manage the creation of quotes and proposals for routine hardware and software purchases.
  • Support the creation of more advanced proposals by organizing meetings between clients and the vCIO or professional services team and following up on proposals once they are delivered.
  • Responsible for order placement, order tracking, and coordination with the finance team for invoicing sales orders.
  • Update records in agreements as needed for reconciliation and accurate billing.
  • Coordinate hardware, software and pro services service tickets and projects with respective teams and ensuring on time delivery/completion.
  • Keep clients informed about updates, general service options, and organizational news that may impact their service experience.
  • Facilitate the organization of meetings and discussions between clients and the vCIO or other technical team members for more in-depth explorations of potential solutions or strategies, enhancing client engagement without directly offering technical recommendations.
  • Diligently maintain up-to-date records of client interactions, services discussions, and specific client requests, including keeping the customer and customer employee lists current.
  • Ensure all documentation related to quotes, orders, and billing is accurately recorded and easily accessible.
  • Monitor account health and identify at-risk clients, taking proactive steps to address concerns and improve retention.
  • Develop and execute account growth strategies to expand services within existing accounts.
  • Track and report on key account metrics, such as revenue growth, client satisfaction, and service utilization.
  • Conduct QBR to maintain relationships and address issues.
  • Be available during the normal business hours for client communications and interactions.
  • Participate in culture building and team building activities.
  • Perform other duties as assigned.

Project ManagementJiraCommunication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeRESTful APIsNegotiationPresentation skillsMicrosoft Office SuiteProblem-solving skillsAccount ManagementTroubleshootingClient relationship managementData entrySales experienceTechnical supportCRMCustomer SuccessSaaS

Posted about 16 hours ago
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🔥 Quality and Training Lead
Posted about 16 hours ago

📍 AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI

💸 85000.0 - 95000.0 USD per year

🔍 Trust & Safety

🏢 Company: HopSkipDrive👥 101-250💰 $37,000,000 Series D over 2 years agoRide SharingTransportationChildrenInformation TechnologyChild Care

  • 3+ years of experience in Quality Assurance, Training, or Learning & Development, preferably within Trust & Safety, Risk Operations, or Customer Support.
  • Proven experience designing and managing QA programs and training initiatives for support teams.
  • Strong analytical skills with the ability to interpret QA data and drive process improvements.
  • Excellent facilitation, coaching, and communication skills to engage learners and stakeholders effectively.
  • Familiarity with Trust & Safety principles, case handling, and risk mitigation strategies in a fast-paced, high-risk environment.
  • Experience working with QA tools, LMS platforms, and knowledge management systems.
  • Ability to manage multiple priorities, projects, and stakeholders in a dynamic environment.
  • Develop and maintain a quality assurance framework to assess and improve the performance of Trust & Safety support teams.
  • Define QA scorecards, evaluation criteria, and feedback mechanisms to ensure consistency in case handling and adherence to policies.
  • Partner with team managers to analyze QA data and trends to identify areas for continuous improvement and work cross-functionally to implement process enhancements.
  • Design and execute new hire training programs, refresher courses, and continuous learning initiatives for Trust & Safety teams.
  • Maintain and update training materials, playbooks, and knowledge bases in response to policy and operational changes.
  • Work closely with stakeholders to ensure training aligns with policy updates, legal requirements, and emerging safety risks.
  • Support audit processes and contribute to compliance initiatives related to Trust & Safety operations.

SQLData AnalysisPeople ManagementQACommunication SkillsAnalytical SkillsComplianceMicrosoft Office SuiteCoachingTrainingCross-functional collaborationQuality AssuranceRisk ManagementStakeholder managementProcess improvementCustomer support

Posted about 16 hours ago
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📍 United States

💸 93800.0 - 174200.0 USD per year

🔍 Specialty Pharmaceuticals, Biotech

  • Bachelor’s degree required, advanced degree a plus.
  • 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
  • Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
  • Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.
  • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder.
  • Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
  • Must have a valid driver’s license.
  • Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aim to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
  • Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
  • Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
  • Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
  • Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
  • Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
  • Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
  • Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMentoringPresentation skillsWritten communicationComplianceMicrosoft Office SuiteAdaptabilityRelationship buildingProblem-solving skillsAccount ManagementTeamworkNegotiation skillsVerbal communicationActive listeningSales experienceMarket ResearchTeam managementCRMFinancial analysis

Posted about 18 hours ago
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