Remote Online Typing Jobs

Empathy

230 jobs found. to receive daily emails with new job openings that match your preferences.

230 jobs found.

Set alerts to receive daily emails with new job openings that match your preferences.

Apply

🔥 <INTERNAL CANDIDATES ONLY> Customer Success Manager

Posted about 4 hours ago

📍 US

💸 55000.0 - 65000.0 USD per year

🔍 Software Development

🏢 Company: StarRez👥 251-500💰 Private about 3 years agoConsulting SaaS Property Management Software

🔧 Requirements

Bachelor's degree preferred or 6+ years equivalent relevant professional experience
Experience working in a customer facing technical support role
3+ years of experience utilizing StarRez, THD, or Mercury software, preferably as a Power User OR are a current StarRez employee
3+ years of experience working in University or College Housing, Residence Life, OR Student accommodation/reservations systems OR relevant database management experience

💡 Responsibilities

Develop strong relationships with assigned customers through regular, meaningful engagement to ensure satisfaction and long-term success.
Work with customers to establish goals, track key performance indicators, and provide guidance on maximizing their use of StarRez solutions.
Analyze customer usage metrics, gather feedback, and run NPS surveys to proactively identify areas for improvement and growth.
Anticipate customer needs, offer strategic recommendations, and identify logical expansion opportunities to enhance their investment.
Serve as the primary point of contact for escalations, taking ownership of issues and ensuring timely resolution through proper escalation channels.
Act as a subject matter expert, offering best practices and business process guidance to help customers optimize their housing management operations.
Track outstanding implementation items and collaborate with internal teams to ensure timely delivery and customer satisfaction.
Help customers design and strategize the integration of StarRez with other systems to improve efficiency and operations.
Develop project plans, procedures, and internal documentation strategies to support customers' ongoing success with the platform.
Work cross-functionally with internal departments to provide escalation support, track project timelines, and ensure a seamless customer experience.

Project Management SQL Data Analysis Jira Communication Skills Analytical Skills Problem Solving Customer service Mentoring Organizational skills Relationship building MS Office Account Management Empathy Training Active listening Client relationship management Cross-functional collaboration Data entry Strategic thinking Technical support Customer support Customer Success SaaS

Posted about 4 hours ago

Apply

🔥 Talent Pool: Freelance Psychologist

Posted about 6 hours ago

📍 Netherlands and all across Europe

🧭 Contract

🔍 Mental Well-being

🏢 Company: OpenUp👥 101-250💰 $14,567,180 Series A over 2 years agoPersonal Health Mental Health Medical Health Care

🔧 Requirements

Master in any kind of Psychology.
4+ years of experience in 1:1 psychological conversations.
Knowledge of interventions based on solution-focused therapy, ACT, and/or CBT.
Business level English communication skills (written and spoken).
Have a laptop/computer with Windows 10 or later, OR MacOS Ventura or later, AND an antivirus turned on in your device.

💡 Responsibilities

Conduct consultations with a variety of people.
Work towards a goal in a set of 25 minute-sessions with clients.
Participate in weekly intervision sessions to support your personal and professional development.

Communication Skills Empathy Active listening English communication

Posted about 6 hours ago

Apply

🔥 Nevada Remote Licensed Therapist, 1099 Contractor

Posted about 8 hours ago

📍 United States

🧭 Contract

💸 80.0 - 85.0 USD per session

🔍 Healthcare

🏢 Company: Headspace👥 11-50 Wellness Health Care Child Care

🔧 Requirements

3+ years experience providing clinical psychotherapy to individuals, couples or families
Experience with risk management and higher acuity cases
Licensed Psychologist, Licensed Independent Clinical Social Worker, Licensed Marriage and Family Therapist, or LCPC
An independent clinical license to practice in good standing (without need for clinical supervision)
Tech-savviness is a must
Clinical competence in evidence-based practices (CBT, DBT, ACT, Mindfulness, etc.) and measurement-based care

💡 Responsibilities

Provide high quality, innovative, tele-therapy to Headspace patients over a HIPAA compliant video conferencing platform
Complete, sign and lock clinical case notes in EMR within 48 hours of session. Note completion is part of the session rate. Additional time should generally not be charged for session notes.
Maintain your personalized database to record proof of licensure, license updates, expiration dates, personal information, etc.
Keep your availability calendar up to date
Stay in regular communication with clinical leadership, checking work emails in a timely fashion and responding within 24 hours, even if not working
Work with a collaborative care team including health coaches, other therapists, psychiatrists, and external care providers

Communication Skills Problem Solving Time Management Written communication Compliance Interpersonal skills Adaptability Teamwork Empathy Active listening Client relationship management Risk Management

Posted about 8 hours ago

Apply

🔥 Patient & Family Advocacy Coordinator

Posted about 17 hours ago

📍 USA

🔍 Healthcare

🏢 Company: Imagine Pediatrics👥 51-100 Medical Hospital Child Care

🔧 Requirements

Strong organizational and administrative skills, with the ability to manage multiple projects and deadlines.
Experience in patient advocacy, caregiver support, or healthcare navigation is preferred.
Excellent communication skills, with the ability to engage effectively with caregivers, healthcare providers, and internal teams.
Proficiency in Microsoft Office, ClickUp (or similar project management tools), and virtual meeting platforms.
Empathy and understanding of the challenges faced by families of children with complex medical needs.

💡 Responsibilities

Assist in preparing and vetting meeting agendas in collaboration with internal care teams.
Develop PowerPoint presentations for PFAC meetings.
Process invoices and distribute DoorDash vouchers.
Send and track feedback forms for PFAs and presenters.
Consolidate and provide feedback from PFAs to presenters.
Organize and facilitate PFAC Brainstorming Sessions (~4 hours/month), including scheduling, coordinating availability via Microsoft Forms, and managing feedback collection.
Support PFAC Recruitment, including inputting verbal referrals into ClickUp and following up on onboarding tasks.
Attend daily POD Huddles and Interdisciplinary Team (IDT) meetings to represent the caregiver voice and assess advocacy needs (~4 hours/week).
Participate in internal project meetings as needed to integrate patient and caregiver perspectives into initiatives.
Co-Facilitate bi-weekly support groups, ensuring structured discussions and engaging topics (~2 hours/month).
Develop agendas and curate discussion topics based on caregiver needs (~10 hours/month)

Project Management Communication Skills Microsoft Excel Customer service Microsoft Office Agile methodologies Organizational skills Empathy Active listening Cross-functional collaboration PowerPoint

Posted about 17 hours ago

Apply

🔥 Senior Solutions Engineer

Posted 1 day ago

📍 USA

🧭 Full-Time

🔍 SaaS

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

🔧 Requirements

3+ years of hands on customer facing enterprise solutions engineering experience, with demonstrated success persuading and influencing SaaS deals
3+ years of experience in financial audit or advisory services at a public accounting firm
Experience walking through product demonstrations with C-suite executives while maintaining poise and confidence
Sales process and infrastructure experience, including excellent working knowledge of at least one leading CRM (Salesforce, Hubspot, etc)

💡 Responsibilities

Effectively partner with Account Executives to understand prospects’ challenges and articulate Fieldguide’s value proposition, vision, and strategy to prospects
Build credibility with technical champion at the prospect company
Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
Increase sales velocity and contribute to closing deals
Participate and contribute to the enterprise sales process, product, or best practices initiatives
Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues
Present and demonstrate the product in a persuasive way based on key messages, decision criteria, and key business issues, ensuring the product is presented competitively
Successfully manage customer questions and objections and resolve concerns
Partner with Customer Success to enable complex onboarding of enterprise customers
Partner with Sales and Marketing on deal strategies, and with Engineering, Product, and Design teams to work through challenging technical problems
Engage with product management to provide insight into prospect and customer needs and industry trends, influencing the roadmap for market success
Ensure that the roadmap is clear to customers as required to influence buying decisions
Provide leadership by creating content and trainings for key areas
Work with the extended team to ensure that they are successful and learn from your expertise
Embody Fieldguide’s core leadership principles and cultural values

Leadership SQL Cloud Computing Cybersecurity Data Analysis Salesforce Communication Skills Collaboration Customer service RESTful APIs Presentation skills Written communication Networking Problem-solving skills Account Management Empathy Active listening Sales experience Technical support CRM Financial analysis Customer support Customer Success SaaS

Posted 1 day ago

Apply

🔥 Customer Support Representative

Posted 1 day ago

📍 United States

🧭 Full-Time

🔍 Software as a Service (SaaS)

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

🔧 Requirements

1 - 3 years of customer support experience, ideally gained within an Enterprise Software as a Service (SaaS) company, demonstrating a commitment to delivering exceptional service and support.
You are a team player, and you are mission-first.
Hands-on experience in a high-growth startup.
Strong communication and problem-solving skills are essential, with a focus on effectively assisting and advising customers through complex issues.
Bias towards action.

💡 Responsibilities

Build trust with customers.
Respond quickly and accurately to client requests for assistance, always with a positive attitude.
Provide technical support: Offer prompt and efficient assistance to resolve technical issues related to Fieldguide's platform. Troubleshoot problems via email, phone, or chat, ensuring a quick resolution of any software problems, login issues, or user errors.
Enhance user experience: Guide customers through the features and functionalities of the Fieldguide platform. Provide tips and best practices for optimal use, ensuring customers can leverage the software to its fullest potential.
Advocate for the customer: Be the link between the customer and Fieldguide’s Engineering, Product, Design team. Be aware of and communicate customer needs internally to help shape the product roadmap. Help the customer participate in deployment of beta features, facilitating a frequent feedback loop.
Bolster onboarding and retention: Assist in customer database setup and template creation to ensure a world-class client experience.
Maintain knowledge base: Contribute to and update the online help resources, FAQs, and support documentation, ensuring they are current and comprehensive for user self-service.

API testing REST API Communication Skills Problem Solving Empathy Troubleshooting Active listening Client relationship management Technical support CRM Customer support Customer Success SaaS

Posted 1 day ago

Apply

🔥 Psychologist - Swiss German Speaking (Freelance)

Posted 1 day ago

📍 Netherlands and all across Europe

🧭 Contract

🔍 Mental Well-being

🏢 Company: OpenUp👥 101-250💰 $14,567,180 Series A over 2 years agoPersonal Health Mental Health Medical Health Care

🔧 Requirements

Native language is Swiss German.
Business level English communication skills (written and spoken)
Master in any kind of Psychology
4+ years of experience in 1:1 clinical psychology conversations
Knowledge of interventions based on solution-focused therapy, ACT, and/or CBT

💡 Responsibilities

Conduct consultations with a variety of people and requests for help
Work with clients towards a goal in a set of 25 minute-sessions
Participate in possible weekly intervision sessions to support you and your personal and professional development

Interpersonal skills Teamwork Empathy Active listening English communication

Posted 1 day ago

Apply

🔥 Merchant Success Associate

Posted 1 day ago

📍 India

🔍 Supply Chain and Fulfillment

🔧 Requirements

1 to 2 years of experience in account management, sales, customer success.
Excellent written and verbal English communication skills, with the ability to communicate effectively and confidently with both customers and internal personnel.
Proficient and accurate with word processing (Word), spreadsheets (Excel) and competent in navigating the Internet (Intermediary skills for Excel sheets).
Ability to manage multiple tasks at the same time, all the while delivering results.
Ability to follow instructions and perform tasks.

💡 Responsibilities

Work closely with merchants, merchant success team members and other ShipBob departments to deliver best value.
Support merchants to create Warehouse Receiving Orders (WROs) for inbound shipments as per Operations protocol, in addition to resolving UROs (Unidentified Receiving Orders) on behalf of the merchants.
Review bill of Lading, manufacturer packing slips and based on those documents create Warehouse Receiving Orders for inbound shipments.
Create and/or manage internal/external inventory transfers.
Create and track B2B orders, Fulfilled by Amazon (FBA) orders, work orders (kitting, de-kitting, case breakdowns, disposal/donation) on behalf of the merchants.
Schedule dock appointments for inbound and outbound shipments on OpenDock Nova or any applicable appointment scheduling tools.
Monitor the merchant app daily for red flags and collaborate with the merchant and/or ShipBob departments to ensure smooth flow of orders.
Proactively monitor and address queries on shared Slack channels and/or emails for escalations and day-to-day communications.
Work with internal Control Tower and Success Operations teams to ensure orders are marked as shipped once they have left a ShipBob Fulfillment Center.
Communicate with the merchant / ShipBob Operations and ICQA teams on how to proceed with inventory that fails the quality control process.
Provide custom reporting to the merchant using available tools – Retool, PowerBI, et al.
Creation of bill of lading, parcel shipping labels & pallet labels.
Supervise and coordinate with ShipBob operations for shipping of B2B/retail orders, ensuring accuracy and timeliness with both product and paperwork.
Build solid relationships with Implementation teams, internal customers (Operations) to ensure a positive business impact.
Escalate urgent issues timely, keeping positive merchant experience at the center of all such decisions.
Other duties as assigned by Team Lead and/or Manager of Merchant Success.

Excel VBA Communication Skills Microsoft Excel Customer service Attention to detail Organizational skills Written communication Multitasking Problem-solving skills Account Management Teamwork Empathy Verbal communication Active listening Client relationship management Data entry Relationship management Sales experience CRM Customer Success English communication

Posted 1 day ago

Apply

🔥 Customer Support Manager

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 117146.0 - 133371.0 USD per year

🔍 Healthcare

🏢 Company: Junction👥 1-10💰 $2,900,000 Seed almost 3 years agoDeveloper APIs Health Care Software

🔧 Requirements

Experience managing customer support at an early-stage B2B2C API based startup
Experience in healthcare operations (bonus)
Familiarity with API's
Tracking and analyzing support metrics
Customer obsessed

💡 Responsibilities

Managing customer support
Responding to customers
Building for the future
Monitoring our response rates and customer satisfaction

AWS Python SQL Data Analysis Git React Native Jira Product Operations API testing FastAPI Go REST API React Communication Skills Analytical Skills CI/CD Problem Solving Customer service Microsoft Office Mentoring DevOps Time Management Documentation Empathy Training Troubleshooting Active listening JSON Data entry Data visualization Team management Process improvement Technical support Customer support Customer Success Confluence SaaS

Posted 1 day ago

Apply

🔥 Senior Customer Success Manager

Posted 1 day ago

📍 Germany

🔍 Software or education

🏢 Company: Udacity👥 1001-5000💰 $5,000,000 over 3 years ago🫂 Last layoff over 2 years agoEducation EdTech Artificial Intelligence (AI)E-Learning Training Machine Learning Robotics Software

🔧 Requirements

3+ years of experience in a customer-facing customer success, account management or strategic consulting organization.
Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
Strong interpersonal skills and experience building internal and external relationships.
Consistent track record of highly-professional customer service in a fast paced, dynamic environment.
Fluency in both English and German is required

💡 Responsibilities

Empathize with every aspect of the customer experience, putting customers' needs first.
Guide and coach customer executives, managers and employees with a dedicated customer success process. Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty and driving strong renewal and upsell rates.
Coach customers to be product experts and train their teams on Udacity methodologies so they become increasingly self-sufficient.
Identify common customer challenges and actively suggest better solutions.
Partner with Udacity's Sales team to help them be more effective.
Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
Craft customer on-boarding assets, adapt existing customer on-boarding assets and work with product marketing to refine existing and create new on-boarding assets.
Help drive customer references and case studies.

Leadership Project Management Business Intelligence Product Operations Strategic Management Customer service Coaching Excellent communication skills Account Management Negotiation skills Empathy Training Client relationship management Cross-functional collaboration Sales experience Customer support Customer Success English communication SaaS

Posted 1 day ago

Apply

Shown 10 out of 230

Ready to Start Your Remote Journey?

Apply to 5 jobs per day for free, or get unlimited applications with a subscription starting at €5/week.

Subscribe Now Sign Up Free