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2,190 jobs found.

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🔥 Release Train Engineer
Posted 4 minutes ago

📍 United States

💸 110588.0 - 184313.0 USD per year

🔍 Financial Services

  • 4-year college degree, preferably in Project Management, Computer Science, Information Systems, Communications or related technical field
  • At least 7 years of experience managing large IT programs with multi-million dollar budgets up to $5M
  • At least 3 years of experience as a Release Train Engineer
  • Deep understanding of and ability to manage Project and Software Development Life Cycle(s) using Agile and Waterfall methodologies
  • Comfortable exercising judgment and using analytical skills in ambiguous situations
  • Outstanding attention to detail combined with the ability to see the big picture
  • Clear, effective verbal and written communication skills including the ability to actively listen, problem solve, and communicate effectively with both technical and business users
  • Ability to learn quickly and adapt to a changing environment; proactive in seeking out information when necessary
  • Coordinate with Project, Scrum, Technology, Business and Vendors to align delivery to OKRs to the program and portfolio
  • Manage the program budget & coordinate with finance to assure funds are available, accounted and properly reported, including Planview timesheet management / governance
  • Manage Demand Intake for the Program in LPL PDLC (Demand and Delivery Framework), ensuring demand aligns to available budget, handle new Intake requests ensuring availability of funding, or prepare required documentation for additional funding asks
  • Arbitrate and resolve conflict within the program when necessary. Understand appropriate paths and methods for escalation
  • Provide leadership to project managers/scrum masters, create a positive team environment, and provide direction in ambiguous situations
  • Be proactive and exercise initiative in identifying, tracking, and removing impediments to program success.
  • Understand how individual projects affect the program & portfolio and exercise judgement in raising issues and risks to the program/portfolio level
  • Provide weekly program status, bi-weekly program health reports and participate in monthly portfolio reviews

LeadershipProject ManagementAgileSCRUMProject CoordinationJiraFinancial ManagementRelease ManagementCommunication SkillsAnalytical SkillsProblem SolvingRESTful APIsStakeholder managementChange ManagementConfluenceBudget management

Posted 4 minutes ago
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🔥 Site Reliability Engineer
Posted 34 minutes ago

📍 United States of America

💸 63000.0 - 108675.0 USD per year

🏢 Company: vspvisioncareers

  • Bachelor’s Degree in Computer Science or related field and/or equivalent experience
  • 4+ years of related functional experience
  • Experience with both Windows and Linux, as well as containerization software products
  • Functional with continuous integration and continuous delivery
  • Experience with automation and orchestration using Chef, Puppet, Ansible and containers
  • Coding skills beyond simple scripts and knowledge of application architecture
  • Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++/C#, Ruby, and JavaScript
  • Understanding of distributed storage technologies like NFS, HDFS, Ceph, S3 as well as dynamic resource management frameworks (OpenShift, Kubernetes, Yarn)
  • Skilled in spotting problems and identifying performance bottlenecks, leading to problem and root cause analysis and risk mitigation
  • Capacity monitoring and performance planning experience with cloud solutions like AWS using applications such as Dynatrace, New Relic, App Dynamic
  • Use engineering design concepts to recommend design or test methods for attaining or improving operational reliability in support of business objectives.
  • Develop and implement high-reliability tools, systems, and services using engineering methodologies and tools.
  • Determine reliability requirements and deliver insights from massive scale data in real time.
  • Propose changes in design or formulation to improve system and/or process reliability.
  • Utilize best practices and work with cross-functional teams to provide solutions and a positive user experience.
  • Improve reliability, quality, and time-to-market for suite of software solutions, through effective hosting, monitoring, operations, and automation
  • Develop proprietary tools to improve system reliability and mitigate weaknesses in incident management or software delivery
  • Collaborate with team members to troubleshoot and fix issues utilizing knowledge of  problems to route support escalation issues to the appropriate teams
  • Add automation for improved collaborative response in real-time, updates documentation, runbook tools, and modules to prepare teams for incidents
  • Support optimizing the software development life cycle to boost service reliability, based on post-incident reviews
  • Support system cost modeling for all hosted systems
  • Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
  • Deliver primary operational support and engineering for distributed software applications
  • Implement guidelines and plans for automated systems delivery maintaining system and data security
  • Assist with impact analysis regarding enterprise-wide technology
  • Perform capacity monitoring with various monitoring tools (Splunk, Dynatrace, etc.) and make recommendations
  • Gather and analyze metrics from both operating systems and applications to assist in performance tuning, fault finding, and corrective action planning
  • Support system integration, software, and hardware at enterprise level for optimum performance
  • Partner with development teams to improve services through rigorous automated testing and release procedures
  • Contribute to system architecture planning, and policies and procedures surrounding enterprise-wide technology
  • Participate in system design consulting, platform management, and capacity planning
  • Stay abreast of new technologies; introduce applicable technology in alignment with business goals and for creative solutions

AWSDockerPostgreSQLPythonSQLBashCloud ComputingData AnalysisDynamoDBElasticSearchGitJavaKafkaKubernetesMySQLOracleRabbitmqSoftware ArchitectureZabbixAlgorithmsCassandraData StructuresPrometheusRedisSparkCommunication SkillsAnalytical SkillsCI/CDProblem SolvingRESTful APIsLinuxDevOpsTerraformMicroservicesTeamworkTroubleshootingJSONCross-functional collaborationAnsibleScriptingDebugging

Posted 34 minutes ago
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🔥 Support Specialist
Posted about 1 hour ago

📍 United States

🔍 InsurTech and HealthTech

🏢 Company: Wisedocs AI

  • 2+ years of experience in customer support in a software or technology company.
  • Experience in a customer-facing environment.
  • Strong problem-solving and communication skills.
  • Patience and ability to manage stress effectively.
  • Ability to work independently and as part of a team.
  • Experience using ticketing systems such as Jira and Hubspot is nice to have.
  • Bachelor's degree or relevant experience is preferred.
  • Provide first-level support to customers and internal teams.
  • Run customer-facing calls for configuration, training, and troubleshooting.
  • Manage the customer-facing ticketing inbox in Jira and HubSpot, providing resolutions and escalating issues where needed.
  • Create engaging how-to overviews and resources for new product features.
  • Escalate potential bugs or errors to the development team and communicate with them effectively.
  • Translate new feature functions into user-friendly terminology and train internal and customer teams.
  • Manage customer instance settings and configurations.
  • Document customer interactions and solutions to contribute to our knowledge base.
  • Collaborate with the product team to provide feedback and insights based on customer needs.
  • Troubleshoot issues, diagnose problems, and guide users through step-by-step solutions.

JiraCommunication SkillsProblem SolvingCustomer serviceRESTful APIsTrainingTroubleshootingTechnical supportCustomer supportCustomer Success

Posted about 1 hour ago
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📍 Portugal

🔍 Customer Support

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and LabelingUX DesignOutsourcingWeb DevelopmentTechnical SupportCall CenterInformation TechnologyTravelSoftwareSocial Media

  • Dutch and English languages at advanced/C1 level
  • Experience in customer support
  • Strong communication skills
  • Technical background is preferred
  • Provide B2B customer support via calls, emails and chats
  • Build positive and long-lasting relationships with customers
  • Identify and escalate complex technical issues, ensuring prompt resolution of requests
  • Assist customers with inquiries related to product features
  • Meet team KPIs
  • Securely work with customers’ sensitive information
  • Maintain working knowledge of our client’s products and services

Communication SkillsCustomer serviceRESTful APIsTroubleshootingTechnical supportCRMCustomer supportEnglish communicationSaaS

Posted about 1 hour ago
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🔥 Client Success Partner
Posted about 1 hour ago

📍 United States

🔍 SaaS, Talent Management

🏢 Company: Fuel50👥 51-100💰 $15,500,000 Series B almost 4 years agoArtificial Intelligence (AI)EmploymentMarketplaceTrainingHuman ResourcesCloud ComputingSaaSCareer PlanningEmployee BenefitsRecruiting

  • 5+ years SaaS client success experience
  • Deep understanding of Talent Management
  • Experience dealing with enterprise customers
  • Relationship focused
  • Collaborative and team focussed
  • Own a portfolio of clients, building deep and broad relationships
  • Ensure the client is informed, inspired, and successful in their use of Fuel50
  • Actively seek evidence of this success by supporting clients to track ROI
  • Build internal relationships with subject matter experts

LeadershipProject ManagementSQLBusiness AnalysisData AnalysisSalesforceHR ManagementCommunication SkillsRESTful APIsOrganizational skillsInterpersonal skillsAccount ManagementTeamworkNegotiation skillsEmpathyActive listeningClient relationship managementCross-functional collaborationRelationship managementSales experienceStrategic thinkingCRMFinancial analysisData analyticsCustomer supportChange ManagementCustomer SuccessSaaSBudget management

Posted about 1 hour ago
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🔥 Mid Market Account Executive
Posted about 2 hours ago

📍 United States, Paris

🔍 B2B SaaS

🏢 Company: Crossbeam

  • 6+ years of experience in a B2B SaaS closing role and can easily point to repeatable processes you’ve used for success.
  • Understanding of Partnership programs and the value ELG brings to a company's go-to-market strategy and overall success.
  • Proven success of navigating large organizations and understanding how our technology can drive value across multiple business units
  • Close New Business.
  • Drive significant business growth by breaking into new logos and driving expansion within our mid-market customer segment, contributing to the achievement of revenue goals.
  • Achieve and exceed monthly/quarterly quotas of pipeline and closed business. Understand how your quarterly goals impact the larger company goals.
  • Work closely with internal go-to-market teams such as partnerships, sales, and customer success to understand our customer's challenges and inspire new use cases. Partner and build trust with cross functional teams like legal, security, & product.
  • Build and maintain an in-depth understanding of the Crossbeam product and articulate the unique value it delivers to customers. Stay up to date on new features and use cases.
  • Gain a deep understanding of our customers and how Crossbeam can positively impact their business. Complex deal management and strong understanding of MEDDICC.
  • Build relationships prospects, decision makers, and executives via email, phone, social media, and events. Know that every conversation can be potential for growth.

Business DevelopmentSalesforceCommunication SkillsCollaborationCustomer serviceRESTful APIsRelationship buildingAccount ManagementNegotiation skillsSales experienceCRM

Posted about 2 hours ago
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🔥 Senior Field Solutions Engineer
Posted about 2 hours ago

📍 UK

🔍 Cyber Security

🏢 Company: SonicWall

  • 10 + years of related experience with a bachelor’s degree; or 6 years and a master’s degree or a PhD with 5 years’ experience; or equivalent experience.
  • Cyber Security CISSP Certified, CEH
  • ITIL Certified
  • Microsoft Azure or AWS Practitioner
  • Retaining specialist knowledge across SonicWall products to the desired level
  • SNSA & SNSP SonicWall Certified*Training will be provided
  • Familiarity with governance and compliance issues and management/reporting solutions and requirements. Working knowledge of HIPAA, PCI, SOX, FERPA, CIPA, GDPR, etc.
  • Full range of L2-L7 networking technologies and protocols, NAT, stateful firewall, IDS/IPS, web and content filtering, proxies, email security gateways, VPN and encryption (IPsec/SSL), PKI and key management, 802.11/WLAN, Syslog, NetFlow/IPFIX, Active Directory and LDAP, reading, interpreting and creating scripts, regular expressions and/or custom signatures, virtualization platforms including VMware, Hyper-V, AWS and Azure.
  • Proactive leadership of technical discovery workshops to qualify and validate the customer requirements, use cases and to build out a bill of materials, design, and if required, a statement of work that meets the desired outcome
  • Conduct advanced technical sales presentations and solution demonstrations across SonicWall portfolio to an audience typically between 10-500 persons, keeping partners and customers informed of our new solutions and industry trends
  • Talk to and demonstrate SonicWall unique value proposition, know our competitors’ offerings in this space and why we win. This includes sharing competitive insights with peers and sales
  • Build out a minimum of 10-20 trusted technical decision maker relationships with strategic channel partners and customers, holding reoccurring meetings with the solution decision makers including “C” level
  • Builds out and maintains personal lab for most common demo requests and personal development
  • Support remote partner product trials
  • Technical lead for proof of concepts that are either with a partner or direct with a customer
  • Participate in beta testing and feedback of products, working alongside the product management teams. In addition, function as the voice of the beta testers to consolidate feedback to product management teams and to the Pre-Sales stakeholders
  • Teaming with support where necessary to preserve relationships with partners and customers
  • Support key technical marketing initiatives, building out collateral, presenting for internal and external events
  • Lead key technical marketing initiatives, presenting ether internally or externally
  • Develop expertise to a PoC level in at least 7-10 SonicWall product areas and a subject matter expert and go to persons for theatre
  • Proactively shares best practices with fellow peers and sales on a regular basis
  • Provides mentorship for at least 1 x Solution Engineer
  • Keeps regional sales informed of roadmap insights, product updates and technical best practices
  • Promotes a culture of teaming with extended teams, working collaboratively and brings ideas forward that improves the overall effectiveness of the Pre-Sales organization
  • Adheres to the company values, guidelines, and solution engineering regional reporting tasks

AWSProject ManagementSQLBashCiscoCloud ComputingCybersecurityLDAPMicrosoft AzureCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceRESTful APIsMentoringLinuxDevOpsPresentation skillsNetworkingExcellent communication skillsCritical thinkingTeamworkNegotiation skillsJSONSales experienceScripting

Posted about 2 hours ago
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📍 United States

🧭 Contract

All contractors must be legally authorized to work in the United States.

AWSBackend DevelopmentNode.jsProject ManagementSoftware DevelopmentSQLAgileFrontend DevelopmentFull Stack DevelopmentGitHTMLCSSJavascriptReact.jsUI DesignUser Experience DesignCommunication SkillsRESTful APIs

Posted about 2 hours ago
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📍 Brazil

🧭 Contract

🔍 Software Development

🏢 Company: Nearform

  • Extensive experience in mobile app development with React Native, iOS (Swift/Objective-C), and Android (Kotlin/Java);
  • Experience adding React Native into an existing iOS and Android application;
  • Deep understanding of versioning control tools - Git in particular;
  • Experience leading mobile development projects and teams;
  • Excellent communication skills, comfortable working with key stakeholders to report progress, set expectations, and align goals.
  • Lead Mobile Development: Design, develop, and maintain high-quality mobile applications using React Native, as well as native iOS (Swift/Objective-C) and Android (Kotlin/Java).
  • Process Creation & Documentation: Establish best practices and workflows to ensure efficient mobile development processes.
  • Mentorship & Training: mentor internal and client development teams, providing knowledge transfer and structured learning paths to enable long-term project success.
  • Technical Leadership: Guide technical direction and decision-making and potentially lead a second team member as the project evolves.
  • Stakeholder Communication: Work closely with stakeholders to provide project status updates, address roadblocks, and propose strategic solutions.
  • Problem Solving & Mitigation: Proactively identify and resolve technical and organizational challenges that may arise during development ensuring high quality.

LeadershipAndroidGitiOS DevelopmentJavaKotlinObjective-CReact NativeSwiftCommunication SkillsProblem SolvingRESTful APIsMentoring

Posted about 2 hours ago
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🔥 ServiceNow Business Analyst
Posted about 2 hours ago

📍 United States

🧭 Full-Time

💸 76800.0 - 123200.0 USD per year

🔍 Information Technology

  • 5+ years of experience of eliciting requirements and designing business processes
  • Experience designing and supporting ServiceNow ITSM (Incident, Change, Service Catalog, Knowledge, Problem, Service Portal) and ITOM (Discovery, Event, Service Mapping)
  • Experience building workflows with Visio and incorporating automation
  • Understanding of Agile software development practices
  • Excellent verbal and written communication skills including presentation skills
  • ITIL v3 certification or other ServiceNow certifications
  • ITIL and Agile experience required
  • Experience with Blue Works Live preferred
  • Partner with the technology and business stakeholders to define, analyze, and document requirements for new ServiceNow processes or improvements to current processes
  • Work directly with the ServiceNow development team to select the most effective solution for defined requirements
  • Translate business requirements into user stories for the development team
  • Serve as Scrum Master as needed, supporting user story creation, sprint planning, and overseeing the tasks of the development team
  • Build and implement test scripts and plans to support development efforts. Coordinate UAT testing efforts
  • Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered
  • Acts as a resource for colleagues with less experience

SQLAgileBusiness AnalysisSCRUMUser Experience DesignAPI testingCommunication SkillsRESTful APIsDocumentationChange Management

Posted about 2 hours ago
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