SonicWall

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πŸ“ Costa Rica

πŸ” Cybersecurity

  • Built and maintained a multiplatform application.
  • In-depth technical knowledge of Windows libraries.
  • Experience with MDMs for app distribution.
  • Proficiency in Node.js, Electron, and React.
  • Mobile experience is a plus.
  • Distribution through app stores is a plus.
  • Golang knowledge is a plus.
  • At least 8 years of related experience.

  • Provide technical leadership for advancing the CSE App.
  • Conduct device feature analysis and manage certificates.
  • Handle networking and application distribution.
  • Engage in hands-on coding.

LeadershipTypeScriptGolangReact

Posted 2024-11-16
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πŸ“ United States

πŸ” Cybersecurity

  • Built and maintained a multiplatform application.
  • In-depth technical knowledge of Windows libraries using precompiled executables and dynamically linked library files.
  • Experience building apps distributed via MDMs.
  • Proficiency in Nodejs, Electron, and React.
  • Mobile experience is a plus.
  • Knowledge of Golang is a plus.
  • Education: At least 8 years of related experience with a Bachelor’s degree or equivalent.

  • Provide technical leadership for the CSE App.
  • Focus on device feature analysis.
  • Manage certificate management.
  • Work on networking and application distribution.
  • Engage in hands-on coding.

LeadershipTypeScriptReact

Posted 2024-11-16
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πŸ“ United States

πŸ” Cybersecurity

  • Develop in-depth expertise in supported CrowdStrike software suite.
  • Act as primary escalation point for high-level technical support issues.
  • Participate in on-call rotation for after-hours support.
  • Conduct troubleshooting across multiple OS (Windows, macOS, Linux).
  • Support partners in installation, configuration, and maintenance of CrowdStrike software.
  • Respond to technical issues professionally.
  • Collaborate with team members and vendor support.
  • Diagnose, research, reproduce, and log issues with vendor engineering.
  • Contribute to and maintain support documentation.
  • Stay updated on product and industry trends.

  • Develop in-depth expertise in supported CrowdStrike software suite.
  • Act as the primary escalation point for technical support issues related to CrowdStrike products.
  • Participate in after-hours technical support on-call rotation.
  • Conduct troubleshooting for CrowdStrike applications across Windows, macOS, and Linux.
  • Support partners with installation, configuration, and maintenance of CrowdStrike software.
  • Respond promptly to technical issues via ticketing or phone.
  • Collaborate with team and vendor support to resolve complex issues.
  • Diagnose and log reported issues with CrowdStrike vendor engineering.
  • Contribute to support documentation and knowledge base.
  • Stay current with CrowdStrike updates and industry trends.
Posted 2024-11-14
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πŸ“ Ireland

πŸ” Cybersecurity

  • Develop in-depth expertise in supported MDR software suites.
  • Conduct thorough troubleshooting and diagnostics for MDR suite applications across multiple operating systems (Windows, macOS, Linux).
  • Respond to technical issues reported by customers and collaborate closely with team members and vendor support.

  • Develop in-depth expertise in supported MDR software suites.
  • Act as the primary escalation point for high-level technical support issues related to MDR product offerings.
  • Conduct thorough troubleshooting and diagnostics for MDR suite applications across multiple operating systems (Windows, macOS, Linux).
  • Support partners with installation, configuration, and maintenance of MDR suite software, providing guidance as needed.
  • Respond professionally and promptly to technical issues reported by customers via ticketing system or phone.
  • Collaborate closely with team members and vendor support teams to resolve complex technical issues and enhance customer satisfaction.
  • Diagnose, research, reproduce, and log reported issues while liaising with MDR suite vendor engineering.
  • Contribute to the development and upkeep of support documentation, enhancing the knowledge base for MDR suite support.
  • Stay current with MDR product updates, industry trends, and best practices through training, conferences, and self-study.

CybersecurityCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceLinuxAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-14
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πŸ“ USA

🧭 Full-Time

πŸ’Έ 87313 - 134328 USD per year

πŸ” Cybersecurity

  • Requires a bachelor's degree.
  • 1-3 years of related experience.
  • CompTIA Network+ desired.
  • CompTIA Security+ desired.
  • Microsoft Azure or AWS Fundamentals desired.
  • Retaining specialist knowledge across SonicWall products.
  • Training for SNSA SonicWall Certification will be provided.

  • Proactive leadership of technical discovery conversations to qualify and validate customer requirements.
  • Conduct technical sales presentations and product demonstrations across the SonicWall portfolio.
  • Demonstrate SonicWall's unique value proposition through various channels.
  • Lead remote partner product trials and maintain a personal lab for demos and development.
  • Support proof of concepts and participate in beta testing for product features.
  • Collaborate with support and technical marketing teams.
  • Develop expertise in at least 3 SonicWall product areas.
  • Provide peer support for onboarding of new hires.

LeadershipCybersecurity

Posted 2024-11-07
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πŸ“ UK

🧭 Full-Time

πŸ” Cybersecurity

  • Requires a bachelor’s degree.
  • Minimum of 2 years of related experience.
  • Recognized Industry certifications in networking, cloud or cybersecurity fundamentals.
  • Retain specialist knowledge across SonicWall products.

  • Lead technical discovery conversations to qualify and validate customer requirements.
  • Conduct technical sales presentations and product demonstrations.
  • Support remote partner product trials.
  • Build and maintain a personal lab for demo requests.
  • Participate in beta testing and provide feedback on product features.
  • Collaborate with support to maintain relationships with partners and customers.
  • Support technical marketing initiatives.

Cloud ComputingCybersecurityCommunication SkillsAnalytical SkillsCollaborationPresentation skills

Posted 2024-11-07
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πŸ“ Romania

πŸ” Cybersecurity

  • Good understanding of Security and LAN/WAN topologies and technologies.
  • In-depth knowledge of OSI Model, TCP/IP, and Network Security basics.
  • Ability to work in a high-stress and interrupt-driven environment.
  • Good understanding of L2-L7 networking protocols and major Operating Systems such as UNIX/Linux.
  • Demonstrated ability to use in-depth troubleshooting tools to resolve customer issues (e.g. Wire Shark, Netmon).
  • Knowledge of Routing and Switching is an added advantage.

  • Responsible for providing technical support across SonicWall product lines via Phone/Web & Emails in a 24x7x365 days environment.
  • Assist customers with deployment of SonicWall network security products like Firewall/IPS and VPN solutions.
  • Provide technical solutions and workarounds for end users with their issues on the respective product line.
  • Own customer issues from beginning to resolution.
  • Assist customers by diagnosing problems and providing resolutions for technical and service issues.
  • Use troubleshooting techniques and tools to identify defective products and follow guidelines for issuing service calls.
  • Educate customers within procedural guidelines for complete solutions to their technical questions.
  • Recreate, identify and provide input on unique or recurring customer problems.
  • Focus on delivering a positive customer experience.
  • Monitor and track issues to ensure accurate resolution.
  • Work closely with Engineering and cross-functional teams to replicate and resolve reported customer issues.

CiscoCybersecurityCommunication SkillsLinux

Posted 2024-10-26
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πŸ“ Ireland

πŸ” Cybersecurity

  • Willing to work in a 24x7 environment on night shifts.
  • Good understanding of Security, LAN/WAN topologies and technologies.
  • In-depth knowledge of the OSI Model, TCP/IP, and Network Security basics.
  • Ability to work in a high-stress, interrupt-driven environment.
  • Good understanding of L2-L7 networking protocols.
  • Knowledge of UNIX/Linux operating systems.
  • Demonstrated ability to use troubleshooting tools such as Wire Shark and Netmon.
  • Routing and Switching knowledge will be an added advantage.

  • Assist customers with the deployment of SonicWall network security products like Firewall/IPS and VPN solutions.
  • Provide technical solutions and workarounds for end-users with their issues.
  • Own customer issues from beginning to resolution.
  • Diagnose problems and provide resolutions.
  • Use troubleshooting techniques to identify defective products.
  • Educate customers to ensure complete solutions.
  • Monitor and track issues to ensure resolution.
  • Collaborate with Engineering and other teams on issue replication and resolution.

CiscoCybersecurityCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21
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πŸ“ Germany

πŸ” Cybersecurity

  • Minimum of 10 years of related experience required.
  • Minimum of 5 years of experience as a Network Security Architect or Sr. Consultant.
  • A./B.S. in CS/CIS/MIS/Business or related field equivalent preferred.
  • Technical experience in Cyber Security, Cloud, and Network Security Industry.
  • Experience with authentication protocols like Kerberos, SAML, Radius, and OAuth.
  • Strong knowledge of public and private DNS, Network Security, and Cloud platforms.
  • Experience in complex enterprise project execution and networking principles.

  • Key contributor to the success of the CSE and MSS product lines.
  • Build trusted advisor relationships with clients and partners.
  • Lead technical Pre-Sales and Post-Sales efforts including solution design and demos.
  • Assess and optimize solutions, focusing on user experience and product value.
  • Identify new use cases, share best practices, and manage escalations.
  • Collect feedback for product improvement and host business reviews.
  • Provide quarterly reports on account health and expansions.

LeadershipCybersecurityOAuthProduct ManagementCollaboration

Posted 2024-10-21
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πŸ“ India

πŸ” Cybersecurity

  • Minimum of 10 years of related experience required.
  • Minimum of 5 years of experience as a Network Security Architect or Senior Consultant.
  • A./B.S. in Computer Science, Computer Information Systems, Management Information Systems, Business or related field preferred.
  • Prior experience managing customer/partner accounts from a technical perspective.
  • Technical experience in the Cybersecurity, Cloud, and Network Security Industry.
  • Proven expertise with Network Security products including routers, switches, and firewalls.
  • Strong experience of leading complex enterprise projects.

  • Take lead on technical pre-sales and post-sales efforts including discovery, solution design, and proof of concept.
  • Assess existing deployments to help optimize solutions.
  • Focus on delivering an excellent user experience and ensuring value to partners and customers.
  • Identify new use cases, build deployment plans, and support rollouts from a design perspective.
  • Share best practices and oversee critical escalations.
  • Conduct regular business reviews with key stakeholders.

LeadershipProject ManagementCiscoCloud ComputingCybersecurityProduct ManagementSoftware ArchitectureProject CoordinationCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21
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