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📍 Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming

💸 56250.0 - 75000.0 USD per year

🔍 Group transportation

🏢 Company: CharterUP

  • 2+ years of sales experience in a fast-paced, high-volume environment, consistently meeting or exceeding sales goals.
  • Comfortable handling 50-75 calls per day through a combination of direct inbound and outbound follow up calls.
  • Demonstrates strong ability to confidently handle objections, create urgency, and guide customers through the sales funnel to close deals effectively.
  • Exceptional communication skills with a focus on active listening, concise messaging, and rapport-building.
  • Cultivate and nurture ongoing customer relationships beyond the initial transaction, ensuring satisfaction and promoting future business opportunities.
  • A proactive, self-driven mindset with the discipline to thrive in a remote-first work environment.
  • Exhibits advanced computer/tech skills, with the ability to navigate multiple systems (g-suite, slack, our quote management system, phone line tools) and platforms simultaneously.
  • Excels at multitasking during calls by managing interactions, generating quotes, and tracking follow-ups in real-time, ensuring efficiency and accuracy within a fast-paced call center environment.
  • High School Diploma or equivalent; sales certifications or additional training are a plus.
  • Manage a high-volume of inbound and outbound follow-up sales calls to assist clients in finding and booking transportation solutions efficiently.
  • Leverage our proprietary marketplace technology to create tailored trip quotes, minimizing friction in the booking process.
  • Meet or exceed performance metrics, including revenue targets, conversion rates, call handle time, and follow-up activity.
  • Build urgency and rapport by effectively navigating call scripts while staying concise and customer-focused.
  • Apply assumptive sales techniques to overcome objections, create urgency, and close deals quickly.
  • Ensure accurate and efficient quoting to reduce customer frustrations and streamline the sales process.
  • Continuously improve call control, actively listen to customers, and adapt sales tactics to meet individual client needs.
  • Collaborate with team members and participate in post-mortem analyses to refine sales techniques and strategies.

SalesforceREST APICommunication SkillsCustomer serviceMultitaskingExcellent communication skillsNegotiation skillsActive listeningJSONClient relationship managementStrong communication skillsSales experienceComputer skillsLead GenerationCRMCustomer support

Posted 8 minutes ago
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📍 United Kingdom

🧭 Full-Time

🔍 Cyber Security

🏢 Company: UBDS Group

  • A CTL qualification in Infrastructure is essential and a required prerequisite.
  • A second CTL qualification in applications would be bonus.
  • Chartered or Principal CSP.
  • A solid background in penetration testing with demonstrable experience of working at a senior level.
  • An ability to achieve and hold UK security clearance is essential.
  • Demonstrable experience of leading a team to achieve high quality outcomes.
  • Being the Lead Penetration Tester on a wide portfolio of penetration testing engagements including complex CHECK engagements and ITHCs as well as and large projects for our key clients.
  • Working with senior management to maintain CHECK Green Status.
  • Creating high quality reports, ensuring complex technical data is conveyed in a way that is meaningful for customers.
  • Mentor and coach more junior members of the team to help them to grow and develop their career.
  • Build meaningful relationships with customers, ensuring they are kept up to date on the progress of the engagement and any pertinent findings in a timely manner.
  • Acting as a subject matter expert, supporting customers to better understand their situation and the value that 3B Data Security can bring to their organisation.
  • Provide technical presales support where necessary, to assist in the scoping of new engagements.
  • Identify business development opportunities, assisting in the development and implementation of such opportunities.

LeadershipCybersecurityCommunication SkillsProblem SolvingCustomer serviceRESTful APIsMentoringLinuxWritten communicationReportingActive listeningClient relationship managementTeam managementScripting

Posted 18 minutes ago
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📍 UK

🧭 Full-Time

💸 35000.0 - 38000.0 GBP per year

🏢 Company: Product Marketing Alliance

  • Proven experience in a B2B customer success (1-2 years depending on company type)
  • Previous Enterprise Account Management experience desired
  • Solid previous use of Intercom
  • Experience engaging customers at scale
  • Highly organised - you’ll be juggling several ongoing projects week in, week out. With each connected to paying customers, accuracy and punctuality are essential.
  • Comfortable owning your own workload and confident holding other people accountable to their deadlines.
  • Strong communicator - from our customers to your colleagues, you’ll be working very closely with lots of people.
  • Team player - success doesn’t happen in a vacuum, we need everyone in the org to be rallied around the same goals and helping each other out to achieve them.
  • Adaptable - Being a startup, things here move quickly and you’ll be thrown last-minute curveballs. We enjoy it. We need you to, too.
  • Creative problem-solver - we know that processes can always be improved. We’re looking for someone who can think on their feet, solve problems, and identify opportunities.
  • Tech-savvy - we lean on lots of different apps and while we’ll obviously onboard you on each, we’re looking for a quick learner who can show us a thing or two, too!
  • Onboard and Educate: Guide new members through the onboarding process, ensuring they understand how to use our products, take full advantage of our offerings and realise value quickly.
  • High-Touch Account Management: Maintain regular, proactive communication with high-value clients to understand their evolving needs, address challenges, and ensure they receive maximum value from our offerings. Conduct check-ins, share insights, and provide strategic recommendations to strengthen partnerships.
  • Collaborate Across Teams: Work closely with sales, product, and content teams to ensure a seamless member experience and provide feedback to help improve our offerings.
  • Measure and Report: Track and report on key success metrics, using data to identify trends and inform decision-making.
  • Upsell and Cross-sell: Identify opportunities to expand our footprint within existing accounts by recommending additional products or services that meet the client's needs.
  • Identify Growth Opportunities: Work with the Commercial Director to identify and capitalise on new commercial opportunities, including large team deals.

Project ManagementBusiness DevelopmentData AnalysisProduct ManagementCommunication SkillsCustomer serviceMicrosoft OfficeOrganizational skillsAdaptabilityProblem-solving skillsAccount ManagementTeamworkNegotiation skillsReportingActive listeningCross-functional collaborationRelationship managementSales experienceCRMCustomer SuccessSaaS

Posted 39 minutes ago
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🔥 SVP, Consultant Relations
Posted about 3 hours ago

📍 USA

🔍 Health Care

  • 15+ years of professional experience working with employer health care benefits, either in health and benefits consulting and/or in a client- or consultant-facing role within a health care solution/vendor.
  • Strong management experience (8+ years) with the demonstrated ability to build, mentor and lead a high performing team, and to foster a culture of continuous improvement, professional development, and accountability.
  • Deep relationships and credibility across 1 or more of the top consulting/brokerage firms.
  • Ability to influence client and consultant points of view and decisions with a thoughtful, data driven perspective, supported by real-life experience.
  • Experience in consultative sales or business development.
  • Strong communication skills, both written and verbal, with the ability to confidently convey complex information and messages to a broad and diverse audience, both internal and external.
  • Clear understanding of the mechanics of self-funded medical plans and the relationships between health plans/third party administrators, health care providers, and plan sponsors.
  • Effective interpersonal skills with the ability to work independently and within a team environment, both externally facing and behind the scenes.
  • Comfortable working in a high-growth, fast-changing environment; organized, adaptable, diligent, and self-motivated.
  • Passion for Lantern’s mission and collaborating with others.
  • Bachelor’s degree required.
  • Building relationships: at both the national and local market level allowing us to influence and educate the intellectual capital point of view, while driving business referrals locally.
  • Developing content: in partnership with the product marketing and sales enablement team and that is specific to consultants in general and further tailored to each firm when relevant.
  • Educating the marketplace: building awareness around the category (surgery COEs and cancer support) and how to evaluate solutions in this space.
  • Grow the business: both in terms of growing the number of opportunities to provide a proposal as well as Lantern’s win rate with each consulting/brokerage firm.
  • Identifying opportunities for improvement: both within and outside of the consulting relations mandate and where appropriate how to address the opportunities.
  • Establishing strong cross-functional relationships: by working closely with sales, solutions consulting, client success, analytics, clinical, marketing, network, member services and other related functions to ensure a “one team” approach.

LeadershipAgileBusiness DevelopmentData AnalysisPeople ManagementHR ManagementCross-functional Team LeadershipStrategyCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeNegotiationPresentation skillsWritten communicationExcellent communication skillsRelationship buildingProblem-solving skillsAccount ManagementTeamworkVerbal communicationReportingActive listeningClient relationship managementBudgetingCross-functional collaborationSales experienceMarket ResearchStrategic thinkingFinancial analysis

Posted about 3 hours ago
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📍 Canada

  • Exceptional customer service and interpersonal skills, with a focus on rapport-building
  • Experience in supporting end users in a technology/service desk role
  • 2+ years of Service Desk or other End User Support operations experience
  • Experience using technology platforms such as ITIL based ITSM (ServiceNow Preferred), Device Management, Screen Sharing and other technologies used to deliver end user support
  • Ability to clearly communicate in verbal and written formats
  • Proven analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a fast-paced environment
  • Experience working in a team-oriented, collaborative environment
  • Ability to get up to speed with the organization quickly
  • Ability to remain calm in a fast-paced work environment
  • Diligence to adhere with pre-defined Service Level Agreements
  • Ability to obtain and maintain Canadian Security Clearance
  • Ability to work outside regular business hours is required
  • Deliver a friendly and high-quality On-call and Deskside Service experience to our clients
  • Communicate with end users either via phone, email, or live chat as required
  • Handle calls on-site at designated customer locations and remote call handling for international locations
  • Available remotely 5 days/week for virtual support requests
  • Available for 8-5 support shift work, as well as additional shifts as outlined or specified by client contracts
  • Provide effective troubleshooting for all types of technical inquiries, service requests, and issues involving computers, network, smartphones/tablets, end user applications, enterprise applications
  • Contribute to team innovation through ideas for process improvement and efficiency
  • Develop, implement, and/or participate (in the creation/maintenance of) knowledge base articles and/or documentation for Service Desk use; make recommendations for improvements
  • Follow defined procedures to document all problems and solutions in the ITSM Platform (ServiceNow)
  • Participate in projects and other initiatives as requested by your supervisor
  • Build relationships with customers
  • Maintain a positive and collaborative attitude with all coworkers and customers
  • Be available to work rotating schedules if needed, which may include evenings, weekends, and holidays

SQLMicrosoft Active DirectoryCustomer serviceMicrosoft OfficeWritten communicationNetworkingExcellent communication skillsProblem-solving skillsVerbal communicationTroubleshootingActive listeningTechnical support

Posted about 3 hours ago
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📍 Greece, Italy

🔍 Customer Service

🏢 Company: Patrique Mercier Recruitment Nordic

  • Fluency in Italian (both spoken and written) is required.
  • Strong communication and active listening skills.
  • Previous experience in customer service, especially in technical support roles, is highly preferred.
  • Excellent troubleshooting and problem-solving abilities.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Willingness to adapt to new technologies and learn about phone operating systems.
  • Familiarity with customer support software and tools is a plus.
  • Deliver exceptional customer support via phone, assisting users with inquiries related to phone operating systems.
  • Resolve technical issues and provide guidance on software and hardware functionalities.
  • Educate customers on features and capabilities of their devices to enhance usability.
  • Document customer interactions accurately for quality assurance and training purposes.
  • Collaborate with team members to continually improve service processes and customer satisfaction.
  • Stay updated on product knowledge and industry trends to provide informed support.

Problem SolvingTroubleshootingActive listeningTechnical supportCustomer support

Posted about 4 hours ago
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🔥 Director, Chemical Development
Posted about 4 hours ago

📍 United States

💸 163500.0 - 228900.0 USD per year

🔍 Pharmaceutical

🏢 Company: Welcome to the Tarsanet Internal Career Center!

  • S. /M.S./Ph.D. in one of the relevant Engineering or Science fields
  • Strong understanding of technical/scientific challenges as those apply to the production processes used in the manufacture of Sterile products and the subsequent packaging of those products.
  • 15+ years of progressive responsibility in Technical Operations and/or manufacturing support in pharmaceutical manufacturing. (Doctorate degrees require a minimum of 6 years total experience.)
  • Preferable experience in all the following areas: small molecule and large molecule API, intermediates and regulatory starting materials, site selection, technology transfer, process development, optimization, registration and validation.
  • Must have strong understanding of project management systems and tools, strong business and financial skills.
  • Established track record with evidence of excellent people management experience, problem solving, collaborative, leadership and communication skills.
  • Lead API operations across multiple CMC programs and ensure that operational plans are consistent with overall regulatory and corporate strategies.
  • Lead all aspects of the manufacture of clinical and commercial drug substance production at CMOs and ensures adherence to project timelines to support clinical and commercial supply, in line with business objectives.
  • Establish and manage relationship with CMOs.
  • Collaborate with CMOs to develop and lead manufacturing initiatives including, but not limited to: CMO site selection, technology transfer, scale-up, process development and optimization, validation, clinical and commercial production.
  • Develop strategies to ensure that supply chains for clinical and commercial drug substance are robust. Create risk mitigation plans to ensure timelines CMC activities are consistent with overall development timelines.
  • Collaborate with other internal functional groups to ensure that manufacturing activities comply with cGMPs and regulatory filings. Facilitate the resolution of deviations in a timely manner.
  • Develop and manage budget for CMC programs. Collaborate with Finance to address budget variance.
  • Collaborate with Regulatory Science to set CMC strategies. Author CMC regulatory submissions .
  • Collaborate with Pharmaceutical Sciences to set strategies for drug substance development
  • Review/approve drug substance manufacturing batch records, protocols, specifications and deviations.
  • Manage Person-in-Plant coverage to provide adequate oversight for manufacturing activities.

LeadershipProject ManagementPeople ManagementFinancial ManagementAPI testingStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAgile methodologiesWritten communicationMS OfficeActive listeningQuality AssuranceRisk ManagementProcess improvementChange ManagementBudget management

Posted about 4 hours ago
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🔥 Account Executive - DACH
Posted about 5 hours ago

📍 Germany

🧭 Full-Time

🔍 Media/Publishing or Gaming

🏢 Company: ElevenLabs👥 101-250💰 $180,000,000 Series C about 1 month agoArtificial Intelligence (AI)Developer APIsContent CreatorsGenerative AI

  • Proven track record of meeting & exceeding sales targets in a fast-paced environment.
  • 3-7 years of previous experience in sales in a SaaS organisation.
  • Expertise or willingness to learn everything about media/publishing or gaming industry and how ElevenLabs’ solution can help.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization.
  • A hybrid of customer & product-driven mentality that prioritises client satisfaction & scale.
  • Proficiency in German
  • Build and manage a growing portfolio of new enterprise accounts in the media/publishing or gaming industry to help ElevenLabs meet its revenue goals.
  • Identify new business opportunities in the media/publishing or gaming space that align with ElevenLabs’ product offering and roadmap.
  • Generate leads, negotiate contracts and close sales in collaboration with the Growth team.
  • Develop and maintain a deep understanding of the media/publishing or gaming industry.
  • Be responsible for KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team.

Business DevelopmentSalesforceCommunication SkillsAnalytical SkillsCollaborationCustomer serviceAgile methodologiesRESTful APIsPresentation skillsWritten communicationInterpersonal skillsExcellent communication skillsRelationship buildingProblem-solving skillsAccount ManagementTeamworkNegotiation skillsActive listeningClient relationship managementSales experienceMarket ResearchLead GenerationCRMSaaS

Posted about 5 hours ago
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📍 United States

🧭 Part-Time

💸 60.0 USD per hour

🔍 Healthcare

🏢 Company: Pomelo Care👥 251-500💰 $46,000,000 Series B 9 months agoMobile AppsHealth Care

  • A minimum of 4 years of general pediatric experience as an advanced practice provider, particularly with newborns and infants, including experience caring for infants with complex medical needs in an outpatient setting
  • A passion for and demonstrated effectiveness in optimizing evidence-based care and outcomes
  • Experience using data to drive patient engagement, activation, and outcomes
  • Experience leading successful teams, with track record of outstanding collaboration and teamwork
  • A sense of urgency to improve outcomes coupled with exceptional organization and attention to detail
  • A growth mindset with the ability to approach process change and ambiguous situations with enthusiasm, creativity, and accountability
  • Facility using multiple tech platforms, with an eagerness for advising about platform improvements and adapting to new systems
  • Eager to thrive in a fast-paced, metric-driven environment
  • Phenomenal interpersonal and communication skills
  • Pediatric or Family Nurse Practitioner with substantial experience in pediatric care, including with infants who were in the NICU
  • Active, unrestricted license to practice in TX and/or GA and willingness to obtain licenses in all US states
  • Residence in a nursing compact state
  • Be accountable for improving clinical outcomes for empaneled pediatric patients by overseeing their medical care
  • Participate in daily clinical huddles focused on collaboration across a clinical pod, including RNs, LCSW, and RDs
  • Review complex patient cases, particularly for infants who are in or transitioning home from the NICU, develop care plans, and support other members of the clinical team in providing them with evidence-based care
  • Engage directly in patient care as a Pomelo provider providing care for acute issues as well as ongoing health education and care coordination
  • Monitor adverse events and hold clinical reviews to identify areas for improvement in Pomelo’s protocols
  • Lead development and review of evidence-based medical protocols and algorithms related to pediatric care
  • Actively participate in on-call schedules including overnight and on weekends

LeadershipData AnalysisPeople ManagementProject CoordinationHR ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringAttention to detailOrganizational skillsTime ManagementWritten communicationInterpersonal skillsTeamworkActive listeningData management

Posted about 6 hours ago
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📍 United States

🧭 Full-Time

💸 35360.0 - 59188.8 USD per year

🔍 Healthcare

  • 1-3 years' experience in customer service experience.
  • Basic computer knowledge.
  • Proficiency in all Microsoft Office products
  • Promptly responds incoming chats within the standard greeting approved timeframe.
  • Determines purpose of incoming chat by focusing on the members written messages and interacting with callers and provides resources through chat and email.
  • Assesses client’s needs; researches and structures communication by information members regarding pertinent EAP/Worklife services and resources.
  • Recognizes crisis situations and evaluates for needed action to minimize risk.
  • Performs appropriate research in internal databases and online to identify potential providers and resources.
  • Enters member information into the appropriate EAP system to initiate the case and documents comments and information thoroughly and professionally. Maintains accurate and complete internal documentation of required information that meets risk management and regulatory requirements.
  • Agent will triage calls in a in a professional and timely manner if needed.
  • Communicates effectively with all internal stakeholders.
  • Makes outbound calls as appropriate to identify and assist with securing member resources and/or services.
  • Provides miscellaneous support functions including administrative support, follow-up calls, and other duties as assigned.
  • Protects the confidentiality of member information and adheres to enterprise policies, and EAP and Worklife policies and procedures.
  • Resolves complex issues without or with limited management intervention.
  • Outreach Providers to link services requested by members.

REST APICommunication SkillsCustomer serviceMicrosoft OfficeAttention to detailTime ManagementWritten communicationComplianceMicrosoft Office SuiteExcellent communication skillsProblem-solving skillsTroubleshootingActive listeningData entryComputer skills

Posted about 6 hours ago
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For those looking for fully remote jobs in their own country, our platform offers the ability to customize the search based on your location. This is especially useful if you want to adhere to local laws, consider time zones, or work with employers familiar with local specifics.

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