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SVP, Consultant Relations

Posted about 5 hours agoViewed

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💎 Seniority level: Executive, 15+ years

📍 Location: USA

🔍 Industry: Health Care

🗣️ Languages: English

⏳ Experience: 15+ years

🪄 Skills: LeadershipAgileBusiness DevelopmentData AnalysisPeople ManagementHR ManagementCross-functional Team LeadershipStrategyCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeNegotiationPresentation skillsWritten communicationExcellent communication skillsRelationship buildingProblem-solving skillsAccount ManagementTeamworkVerbal communicationReportingActive listeningClient relationship managementBudgetingCross-functional collaborationSales experienceMarket ResearchStrategic thinkingFinancial analysis

Requirements:
  • 15+ years of professional experience working with employer health care benefits, either in health and benefits consulting and/or in a client- or consultant-facing role within a health care solution/vendor.
  • Strong management experience (8+ years) with the demonstrated ability to build, mentor and lead a high performing team, and to foster a culture of continuous improvement, professional development, and accountability.
  • Deep relationships and credibility across 1 or more of the top consulting/brokerage firms.
  • Ability to influence client and consultant points of view and decisions with a thoughtful, data driven perspective, supported by real-life experience.
  • Experience in consultative sales or business development.
  • Strong communication skills, both written and verbal, with the ability to confidently convey complex information and messages to a broad and diverse audience, both internal and external.
  • Clear understanding of the mechanics of self-funded medical plans and the relationships between health plans/third party administrators, health care providers, and plan sponsors.
  • Effective interpersonal skills with the ability to work independently and within a team environment, both externally facing and behind the scenes.
  • Comfortable working in a high-growth, fast-changing environment; organized, adaptable, diligent, and self-motivated.
  • Passion for Lantern’s mission and collaborating with others.
  • Bachelor’s degree required.
Responsibilities:
  • Building relationships: at both the national and local market level allowing us to influence and educate the intellectual capital point of view, while driving business referrals locally.
  • Developing content: in partnership with the product marketing and sales enablement team and that is specific to consultants in general and further tailored to each firm when relevant.
  • Educating the marketplace: building awareness around the category (surgery COEs and cancer support) and how to evaluate solutions in this space.
  • Grow the business: both in terms of growing the number of opportunities to provide a proposal as well as Lantern’s win rate with each consulting/brokerage firm.
  • Identifying opportunities for improvement: both within and outside of the consulting relations mandate and where appropriate how to address the opportunities.
  • Establishing strong cross-functional relationships: by working closely with sales, solutions consulting, client success, analytics, clinical, marketing, network, member services and other related functions to ensure a “one team” approach.
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