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Client relationship management
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πŸ”₯ Director of SEO
Posted 4 minutes ago

πŸ“ United States

πŸ’Έ 90000.0 - 100000.0 USD per year

πŸ” Digital Marketing

🏒 Company: AcadacaπŸ‘₯ 51-100E-CommerceInformation Technology

SEO Expert
  • Act as the SEO expert for the agency
  • Be responsible for keeping on top of all SEO industry updates, trends, and best practices, and implement into team processes and strategies
  • Create and manage SEO team roadmap
  • Process documentation and training
  • Create and manage templates for SEO team deliverables
  • Create and manage processes for deliverables with associated recommended hours per deliverable
  • Ensure the team is trained and can execute deliverables
  • Onboard Jira and guide team adoption of new process
  • Manage hour pacing for all clients
  • Review team Harvest time regularly to ensure the team is tracking time correctly, especially as it relates to billable clients
  • Responsible for escalating team needs for success
  • Regular 1x1s with team members
  • Team meetings and trainings
  • Responsible for relaying SEO team and industry updates to greater team during full internal team meeting
  • Owns team P&L
  • Sales audits and presentations
  • Project scoping

People ManagementJiraCross-functional Team LeadershipStrategySEOAgile methodologiesReportingTrainingClient relationship managementTeam managementDigital MarketingFinancial analysisBudget management

Posted 4 minutes ago
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πŸ“ Canada

🧭 Full-Time

πŸ” SaaS marketing

🏒 Company: Directive Consulting

  • 5+ years of experience in Conversion Rate Optimization with a proven track record in B2B SaaS environments.
  • Demonstrated experience managing or transforming a team towards CRO, including creating best practices and training others.
  • Strong understanding of optimization tools (e.g., Google Optimize, Optimizely, Hotjar) and experience leading data-driven tests for client growth.
  • Proven experience working cross-functionally with marketing and sales teams to grow product revenue and client base.
  • Lead the overhaul of the existing team to shift focus from design to CRO, creating a results-oriented, data-driven team.
  • Develop and implement CRO methodologies that align with Directive's Customer Generation strategy, focusing on driving customer acquisition and retention.
  • Collaborate with sales on pitches for new business and upsell opportunities, positioning CRO as a critical growth lever for clients.
  • Own team development, including upskilling designers to better understand CRO principles, optimizing existing strategies, and growing the team's overall skill set.
  • Ensure financial success by maintaining healthy department margins and achieving revenue targets.
  • Drive thought leadership in CRO, contributing to internal knowledge sharing and external marketing initiatives.
  • Work with clients to identify conversion opportunities, develop hypotheses, and lead A/B testing initiatives to validate improvements.
  • Report on CRO performance, providing insights and actionable recommendations for continued growth.

LeadershipProject ManagementData AnalysisPeople ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsRESTful APIsClient relationship managementSales experienceStrategic thinkingDigital MarketingSaaSA/B testing

Posted 35 minutes ago
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πŸ“ United States

🧭 Full-Time

πŸ” SaaS marketing

🏒 Company: Directive Consulting

  • 5+ years of experience in Conversion Rate Optimization with a proven track record in B2B SaaS environments.
  • Demonstrated experience managing or transforming a team towards CRO, including creating best practices and training others.
  • Strong understanding of optimization tools (e.g., Google Optimize, Optimizely, Hotjar) and experience leading data-driven tests for client growth.
  • Proven experience working cross-functionally with marketing and sales teams to grow product revenue and client base.
  • Lead the overhaul of the existing team to shift focus from design to CRO, creating a results-oriented, data-driven team.
  • Develop and implement CRO methodologies that align with Directive's Customer Generation strategy, focusing on driving customer acquisition and retention.
  • Collaborate with sales on pitches for new business and upsell opportunities, positioning CRO as a critical growth lever for clients.
  • Own team development, including upskilling designers to better understand CRO principles, optimizing existing strategies, and growing the team's overall skill set.
  • Ensure financial success by maintaining healthy department margins and achieving revenue targets.
  • Drive thought leadership in CRO, contributing to internal knowledge sharing and external marketing initiatives.
  • Work with clients to identify conversion opportunities, develop hypotheses, and lead A/B testing initiatives to validate improvements.
  • Report on CRO performance, providing insights and actionable recommendations for continued growth.

LeadershipData AnalysisGoogle AnalyticsCross-functional Team LeadershipStrategyFinancial ManagementClient relationship managementSales experienceData visualizationTeam managementSaaSA/B testing

Posted 35 minutes ago
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πŸ“ Canada

🧭 Full-Time

πŸ” SaaS marketing

🏒 Company: Directive Consulting

  • 5+ years of experience in Conversion Rate Optimization with a proven track record in B2B SaaS environments.
  • Demonstrated experience managing or transforming a team towards CRO, including creating best practices and training others.
  • Strong understanding of optimization tools (e.g., Google Optimize, Optimizely, Hotjar) and experience leading data-driven tests for client growth.
  • Proven experience working cross-functionally with marketing and sales teams to grow product revenue and client base.
  • Excellent leadership, communication, and interpersonal skills, with the ability to influence both internal stakeholders and external clients.
  • Ability to thrive in a fast-paced, performance-driven environment, with an entrepreneurial spirit that’s eager to innovate and improve.
  • Lead the overhaul of the existing team to shift focus from design to CRO, creating a results-oriented, data-driven team.
  • Develop and implement CRO methodologies that align with Directive's Customer Generation strategy, focusing on driving customer acquisition and retention.
  • Collaborate with sales on pitches for new business and upsell opportunities, positioning CRO as a critical growth lever for clients.
  • Own team development, including upskilling designers to better understand CRO principles, optimizing existing strategies, and growing the team's overall skill set.
  • Ensure financial success by maintaining healthy department margins and achieving revenue targets.
  • Drive thought leadership in CRO, contributing to internal knowledge sharing and external marketing initiatives.
  • Work with clients to identify conversion opportunities, develop hypotheses, and lead A/B testing initiatives to validate improvements.
  • Report on CRO performance, providing insights and actionable recommendations for continued growth.

LeadershipData AnalysisGoogle AnalyticsCross-functional Team LeadershipCommunication SkillsAnalytical SkillsClient relationship managementSales experienceTeam managementA/B testing

Posted 35 minutes ago
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πŸ“ Worldwide

🏒 Company: Mercier Consultancy

  • Proven experience in recruitment or sourcing is preferred
  • Strong communication and interpersonal skills
  • Ability to work independently while managing multiple clients and roles
  • Excellent organizational skills and attention to detail
  • Familiarity with recruitment platforms and applicant tracking systems (ATS)
  • Proficient in utilizing various online sourcing methods
  • A proactive approach and adaptability to changing hiring dynamics
  • Oversee the entire recruitment cycle for various roles in diverse sectors
  • Develop and execute effective sourcing strategies to attract top talent
  • Conduct comprehensive interviews and assessments to determine candidate fit
  • Build and maintain strong relationships with clients to understand their hiring needs
  • Provide guidance on recruitment best practices and industry trends
  • Ensure timely communication and updates to candidates throughout the hiring process
  • Maintain accurate records and documentation of recruitment activities for reporting purposes

HR ManagementRecruitmentClient relationship managementSales experience

Posted about 1 hour ago
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πŸ“ Spain, Mexico, Portugal, Brazil

🧭 Full-Time

πŸ” E-commerce, Digital Marketing

🏒 Company: DarkroomπŸ‘₯ 11-50Digital MarketingAdvertisingConsultingWeb DevelopmentBrand MarketingMarketingWeb Design

  • 5+ years of work experience in digital marketing.
  • Experience working in Klaviyo (or similar ESPs) including list segmentation, lifecycle drip automation, and triggered events.
  • Knowledge of Shopify and its tech stack options such as Privy, JustUno, Yotpo, Octane AI, etc.
  • Developed SMS strategies and have experience working with SMS platforms such as Attentive, PostScript, SMSBump, or Klaviyo.
  • Experience working in a fast-paced environment.
  • Excellent verbal and written communication and presentation skills.
  • Develop strategic campaign calendars and prioritize projects and initiatives designed to scale your clients’ email and SMS programs.
  • Provide support and guidance to help Retention Associates analyze data, develop winning retention strategies, and create reports for client's happiness.
  • Project manage and delegate client tasks to your team, consisting of both retention specialists and designers. Review all client briefs and designs for approval before they are sent to the client.
  • Assign segmentation and QA email and SMS campaigns ensuring flawless delivery to customer audiences.
  • Coordinate cross-departmentally with the Performance Marketing and Strategy teams to develop cohesive and creative campaigns that drive client growth.
  • Report on strategic KPIs for clients, creating insights and actionable recommendations to grow client retention engagement and revenue.
  • Execute automation/flow logic set-up, pop-up builds, and app integrations.

Project ManagementData AnalysisShopifyGoogle AnalyticsCross-functional Team LeadershipAnalytical SkillsWritten communicationExcellent communication skillsVerbal communicationReportingClient relationship managementData visualizationMarketingDigital MarketingCRMData analyticsCustomer SuccessA/B testing

Posted about 1 hour ago
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πŸ“ United States

🧭 Full-Time

πŸ” Software Development

🏒 Company: J-Mack Technologies

  • Bachelor’s degree with 6 Months – 3 Years of Business Analyst Experience.
  • Ability to undergo a US Government Public Trust Background Investigation.
  • Strong Communication Skills with ability to provide samples of writing.
  • Guide and assist clients through a wide range of management, organizational and business improvement and modernization initiatives by applying continuous process improvement strategies, methodologies and principles.
  • Develop business methods for problem solving, process change and solutions implementation ensuring enterprise-wide integration.
  • Identify best practices, evaluate performance metrics, and conduct research to collect, verify, and analyze data, transforming insights into strategic and operational guidance.
  • Provide group facilitation, interviewing, training and other forms of knowledge transfer.
  • Area of focus include but are not limited to identifying and eliminating duplication, outsourcing opportunities, streamlining, centralizing, business transformation, business process redesign and modeling, quality improvement and lean six sigma.

Project ManagementBusiness AnalysisBusiness IntelligenceData AnalysisCommunication SkillsAnalytical SkillsMicrosoft ExcelAgile methodologiesOrganizational skillsPresentation skillsWritten communicationInterpersonal skillsExcellent communication skillsProblem-solving skillsTeamworkResearchTrainingActive listeningClient relationship managementData visualizationStakeholder managementProcess improvementData modelingChange Management

Posted about 2 hours ago
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πŸ“ Ireland, the UK, France or Germany

🏒 Company: HubSpotπŸ‘₯ 1001-5000πŸ’° $35,000,000 Series E over 12 years agoπŸ«‚ Last layoff about 1 year agoSaaSAnalyticsMarketingCopywritingSocial Media

  • Have the desire and commitment to do what it takes to be successful in sales
  • Have a positive outlook and a strong ability to take responsibility for their successes and failures
  • Have exceptional consultative selling skills and closing skills
  • Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them
  • Create a large pipeline of leads and opportunities through a combination of outbound and inbound strategies to identify, recruit, and develop prospective high value partners through a defined reseller acquisition process
  • Dissect a partner's business goals and help them develop a better plan for achieving them
  • Become an expert at presenting how the inbound methodology and HubSpot's software can help a partner improve the fundamentals of their business
  • Close new business at or above quota level by identifying partners who are willing to invest both time and money in leveraging our software and training
  • Work with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
  • Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

Project ManagementBusiness DevelopmentSalesforceCommunication SkillsRESTful APIsClient relationship managementSales experienceLead GenerationCRM

Posted about 2 hours ago
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πŸ“ US

πŸ’Έ 55000.0 - 65000.0 USD per year

πŸ” Software Development

🏒 Company: StarRezπŸ‘₯ 251-500πŸ’° Private about 3 years agoConsultingSaaSProperty ManagementSoftware

  • Bachelor's degree preferred or 6+ years equivalent relevant professional experience
  • Experience working in a customer facing technical support role
  • 3+ years of experience utilizing StarRez, THD, or Mercury software, preferably as a Power User OR are a current StarRez employee
  • 3+ years of experience working in University or College Housing, Residence Life, OR Student accommodation/reservations systems OR relevant database management experience
  • Develop strong relationships with assigned customers through regular, meaningful engagement to ensure satisfaction and long-term success.
  • Work with customers to establish goals, track key performance indicators, and provide guidance on maximizing their use of StarRez solutions.
  • Analyze customer usage metrics, gather feedback, and run NPS surveys to proactively identify areas for improvement and growth.
  • Anticipate customer needs, offer strategic recommendations, and identify logical expansion opportunities to enhance their investment.
  • Serve as the primary point of contact for escalations, taking ownership of issues and ensuring timely resolution through proper escalation channels.
  • Act as a subject matter expert, offering best practices and business process guidance to help customers optimize their housing management operations.
  • Track outstanding implementation items and collaborate with internal teams to ensure timely delivery and customer satisfaction.
  • Help customers design and strategize the integration of StarRez with other systems to improve efficiency and operations.
  • Develop project plans, procedures, and internal documentation strategies to support customers' ongoing success with the platform.
  • Work cross-functionally with internal departments to provide escalation support, track project timelines, and ensure a seamless customer experience.

Project ManagementSQLData AnalysisJiraCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringOrganizational skillsRelationship buildingMS OfficeAccount ManagementEmpathyTrainingActive listeningClient relationship managementCross-functional collaborationData entryStrategic thinkingTechnical supportCustomer supportCustomer SuccessSaaS

Posted about 2 hours ago
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