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🔥 Operations Manager
Posted about 5 hours ago

📍 United States

🧭 Full-Time

🔍 Web3

🏢 Company: Syndica👥 1-10💰 $8,000,000 Seed over 3 years agoBlockchainInfrastructureWeb3Web Development

  • 3+ years of experience demonstrating exceptional problem-solving skills.
  • Highly organized and detail-oriented, with exceptional skill in managing multiple, often competing priorities.
  • Adapt and pivot quickly in fast-paced, rapidly growing environments.
  • Dedicated to providing the best customer and employee experience.
  • Able to handle matters confidentially.
  • Work quickly and independently on projects assigned by the founders.
  • Handle incoming technical questions from our platforms with urgency.
  • Craft job descriptions, promote them on LinkedIn, and conduct interviews.
  • Onboard and offboard employees following current processes and procedures.
  • Update our Employee Handbook with relevant processes for our employees.
  • Work closely with our Head of Growth to plan events.
  • Book team travel and coordinate events.
  • Set up team-building events for in-person meetings.
  • Work with the design team to ideate branded material and ship to production.

Project ManagementPeople ManagementProject CoordinationHR ManagementCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCollaborationCustomer serviceMentoringAttention to detailOrganizational skillsTime ManagementWritten communicationAdaptabilityProblem-solving skillsTeamworkNegotiation skillsReportingActive listeningRecruitmentClient relationship managementRisk ManagementTeam managementStrategic thinkingProcess improvementTechnical supportFinancial analysisSaaSBudget management

Posted about 5 hours ago
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📍 North America

🧭 Full-Time

🔍 SaaS

🏢 Company: Ashby👥 51-100💰 $30,000,000 Series C 9 months agoManagement Information SystemsHuman ResourcesRecruitingSoftware

  • You have a track record of successfully growing, leading and developing high-performing Customer Success Teams in a SaaS environment, bolstering a culture of excellence and empathy.
  • You are skilled at understanding and improving the customer journey for organizations with 1,000+ employees.
  • You have a deep understanding of B2B customer needs and have a history of ensuring outstanding experience for complex organizations.
  • Lead (and continue to grow) an impressive team of skilled and tenured Strategic CSMs.
  • Shape how we serve our Enterprise segment.
  • Partner with internal teams to help advocate for product changes that ensure we’re fully supporting our most sophisticated customers.

LeadershipData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipProduct AnalyticsStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMentoringCoachingExcellent communication skillsAccount ManagementTeamworkEmpathyActive listeningRelationship managementSales experienceData visualizationStakeholder managementStrategic thinkingProcess improvementCustomer supportCustomer SuccessSaaSBudget management

Posted about 5 hours ago
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🔥 Revenue Operations Manager
Posted about 6 hours ago

📍 UK

🧭 Full-Time

💸 95000.0 - 115000.0 GBP per year

🔍 SaaS

🏢 Company: Sona👥 51-100💰 $27,500,000 Series A 10 months agoProductivity ToolsEmploymentHuman ResourcesAppsEnterprise Software

  • 5+ years in a Revenue Operations, Sales Ops, or Marketing Ops role within a SaaS (ideally vertical SaaS), enterprise sales environment.
  • Deep understanding of B2B SaaS revenue models, GTM strategy, and enterprise sales cycles.
  • Proven technical expertise with CRM (ideally HubSpot), analytics tools, and sales engagement platforms.
  • Strong data analytics skills—comfortable with dashboards, SQL, or similar tools.
  • Ability to align cross-functional teams and build scalable RevOps processes.
  • Passion for process optimisation, automation, and driving data-led decisions.
  • Strategic thinker who can balance high-level planning with hands-on execution.
  • Ensure Marketing, Sales, and Customer Success share common goals (e.g., pipeline conversion, customer lifetime value). Improve collaboration and visibility across teams for seamless lead handoffs.
  • Own and maintain a centralised data repository, integrating CRM (HubSpot), analytics tools, and conversation intelligence platforms (Gong, Trumpet).
  • Manage and optimise our data ecosystem, providing real-time insights that drive smarter decisions. Develop segmentation models to improve targeting and conversion rates.
  • Design and refine lead management, campaign execution, and feedback loops to improve efficiency and alignment between teams.
  • Oversee and enhance our RevOps tech stack (HubSpot, Zoominfo, Gong), automating workflows to boost efficiency and ensure seamless integration.
  • Implement multi-channel attribution models to track revenue contribution across outbound, inbound, events, and paid channels.
  • Track and report marketing’s contribution to revenue, develop forecasting models, and ensure accountability for pipeline performance.
  • Create repeatable playbooks for sales and marketing teams to scale efficiently.
  • Provide insights into churn risks and identify upsell/cross-sell opportunities within the customer base.

SQLData AnalysisSalesforceCross-functional Team LeadershipAmplitude AnalyticsTableauBusiness OperationsProduct AnalyticsAPI testingREST APIAnalytical SkillsData visualizationStrategic thinkingProcess improvementCRMFinancial analysisData modelingData analyticsData managementSaaS

Posted about 6 hours ago
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🔥 Procurement Analyst
Posted about 7 hours ago

📍 United States, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Hong Kong, United Kingdom

💸 70800.0 - 99100.0 USD per year

🔍 Procurement

🏢 Company: Ontra👥 101-250💰 $200,000,000 Series B over 3 years agoLegal TechDocument ManagementInformation TechnologyLegalSoftware

  • 1+ years in procurement or a related field, focusing on process improvements and stakeholder service.
  • Willingness and aptitude to engage in negotiations for renewals and new deals, ensuring beneficial outcomes for the organization.
  • Ability to effectively support internal stakeholders without imposing mandates, fostering cooperative relationships.
  • Eager to learn and derive enjoyment from managing contracts, enhancing processes, and driving efficiencies.
  • Proactively seeks opportunities to streamline procurement activities, improving overall operational effectiveness.
  • Analyze procurement data to identify opportunities for process enhancements and drive efficiency.
  • Manage contract renewals and negotiate new deals with a compliance-oriented focus, ensuring alignment with company objectives and policies.
  • Administer and manage Purchase Orders, ensuring accuracy and alignment with company policies.
  • Maintain the SaaS procurement tool for seamless operations, user support, and accurate data tracking.
  • Regularly assess purchase orders and invoices for accuracy and adherence to policies.
  • Engage with internal teams and vendors to resolve procurement discrepancies and foster positive stakeholder relationships.

Data AnalysisMicrosoft ExcelComplianceNegotiation skillsStakeholder managementProcess improvementSaaS

Posted about 7 hours ago
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📍 United States

🧭 Full-Time

🏢 Company: External_Career_Site

  • Bachelor’s degree in Occupational Safety, Industrial Hygiene, Environmental Science, Engineering or related discipline
  • 7+yrs of progressively increasing SHE leadership responsibility in a global manufacturing organization
  • Experience in high-hazard chemical process safety management (PSM) such as the U.S. Occupational Safety and Health Administration PSM standard or European Seveso Directive
  • Previous team management experience required
  • Supervises the site SHE team and provides coaching and mentoring to strengthen competencies associated with functional skills and SCJ leadership success drivers.
  • Partners with all site operations leader to deploy leader standard work for managers and supervisors to support achievement of site-specific targets and objectives.
  • Manages deployment of SHE compliance assurance processes to enable compliance with applicable laws, permit authorizations and company standards.
  • Leads activities to comply with regulatory and company standards associated with the management of high-hazard chemical processes (e.g., process safety management).
  • Develops internal audit processes, including SHE-related GEMBA and behavior observations, that proactively identify potential SHE non-conformances.
  • Verifies timely, effective closure of identified SHE-related corrective and preventive actions.
  • Collaborates with the site’s engineering and maintenance teams to ensure that inspections, testing, preventive maintenance activities associated with SHE-critical equipment and applicable high-hazard chemical processes are defined and appropriately documented.
  • Provides subject matter expertise to support periodic external regulatory inspections associated with safety, health, environmental and/or fire protection matters.
  • Develops and manages processes to ensure that safety and environmental incidents are investigated and that corrective and preventive actions that address root causes are effectively deployed across the site.
  • Leads the development and maintenance of training processes to ensure that required safety, health and environmental training for the site is defined, addresses required content and is tracked to completion.
  • Serves as the site champion for the site’s Management of Change (MOC) reviews to evaluate and control potential health and safety hazards and environmental impacts associated with business activity changes.
  • Verifies the accuracy of data in the company’s SHE database (e.g., Entropy) and analyzes the data to identify loss trends that can contribute to injuries and illnesses, adverse environmental impacts and SHE process non-conformances.
  • Champions the deployment of employee-driven safety and environmental teams and facilitates technical support for team activities that promote a safe, healthy and environmentally responsible workplace.
  • Manages the SHE department budget.
  • Leads all initiatives through effective project management, ensuring timely completion and resource allocation

LeadershipProject ManagementData AnalysisPeople ManagementCross-functional Team LeadershipCommunication SkillsOrganizational skillsWritten communicationComplianceTrainingRisk ManagementProcess improvementBudget management

Posted about 8 hours ago
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🔥 Analyst, AR
Posted about 11 hours ago

📍 United States

🧭 Full-Time

💸 68000.0 - 70000.0 USD per year

🔍 CPG company

🏢 Company: Chomps👥 11-50💰 $80,000,000 Private about 3 years agoSnack FoodFood and BeverageWholesale

  • Bachelor's Degree in Accounting, or related field, preferred
  • 1-3 years of experience in a manufacturing, CPG company preferred
  • 2+ years of experience in Accounts Receivables
  • Proficiency in ERP Platforms (strong preference to NetSuite)
  • Strong attention to detail, investigative, and analytical skills
  • Customer service-oriented personality – friendly, professional, determined
  • Familiarity with GAAP principles and e-Commerce accounting
  • Demonstrated knowledge of accounting and financial systems, processes, and all applicable accounting
  • Outstanding communication (both verbal and written) and relationship management skills
  • Ability to manage multiple concurrent responsibilities – prioritize effectively and deliver results with an ownership mentality
  • Source and organize relevant deduction documentation
  • Swiftly review and analyze backup documentation related to transactions received through the cash application process to identify and assess deductions on all customer accounts
  • Accurately assign deductions to trade promotions using internal trade management system based on analysis of backup documentation
  • Investigate and resolve discrepancies, or issues, related to service level charges by collaborating with internal cross functional teams and customers
  • Dispute invalid deductions using relevant documentation and customer specific processes for expedited customer review and repayment
  • Perform regular follow up while identifying necessary internal and external escalation as needed for outstanding invalid deductions
  • Prepare and analyze weekly AR-Deductions reporting
  • Assure timely and accurate invoicing based on shipping data for all wholesale and e-commerce business segments 
  • Record and apply cash as received 
  • Record and apply credit memos communicated via customer remittance information 
  • Reconcile deductions and other balance sheet accounts, reviewing and correcting variances
  • Make recommendations to improve quality of deductions and trade management procedures
  • Accept responsibility for the organizational goals by taking ownership of new and different duties and identifying new opportunities within the Accounting department

Communication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceAccountingAttention to detailReportingData entryProcess improvementFinancial analysisCustomer supportBookkeeping

Posted about 11 hours ago
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🔥 VP of Customer Success
Posted about 15 hours ago

📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: Search Atlas

  • Proven experience in a senior customer success leadership role, preferably in SaaS
  • Strong ability to analyze customer data and develop strategic initiatives that enhance retention and satisfaction
  • Exceptional leadership and team management skills with experience growing and scaling teams
  • Ability to work cross-functionally with product, sales, and marketing to drive customer outcomes
  • Technical mindset with the ability to deeply understand our product and identify usability improvements
  • Experience creating Loom videos or similar formats to document product issues and propose solutions
  • Background in SaaS or SEO is a strong plus
  • Fluent in written and verbal English
  • Comfortable working in a fast-paced startup environment
  • Define and execute a customer success strategy aligned with company goals to drive retention, expansion, and customer satisfaction
  • Lead, mentor, and scale the Customer Success team, fostering a high-performance culture
  • Develop and implement scalable customer success processes, including onboarding, engagement, and retention frameworks
  • Establish and refine proactive client communication strategies and escalation protocols
  • Collaborate with product and engineering teams to advocate for customer needs and improve product usability
  • Monitor key customer success metrics and drive data-informed improvements
  • Create structured client feedback loops and satisfaction surveys to measure and improve customer experience
  • Oversee best practices for client reporting, communications, and issue resolution

LeadershipData AnalysisPeople ManagementCross-functional Team LeadershipProduct AnalyticsCommunication SkillsAnalytical SkillsCustomer serviceSEORESTful APIsMentoringAccount ManagementReportingClient relationship managementSales experienceTeam managementStrategic thinkingProcess improvementCustomer supportCustomer SuccessSaaS

Posted about 15 hours ago
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🔥 Benefits Program Manager
Posted about 18 hours ago

📍 United States

🧭 Full-Time

💸 113900.0 - 159900.0 USD per year

🏢 Company: Reddit👥 1001-5000💰 $410,000,000 Series F over 3 years ago🫂 Last layoff almost 2 years agoNewsContentSocial NetworkSocial Media

  • 8 or more years experience working in benefits and managing healthcare programs
  • Experience in implementing and administering benefits programs for countries outside of the US a plus
  • Strong analytical and project management skills, with an ability to design and communicate clear processes
  • You are passionate about employee engagement and building an inclusive culture
  • Ability to interact effectively with all senior leadership levels
  • Comfortable navigating ambiguity, uncertainty and change
  • Deep understanding of the US healthcare marketplace, employer sponsored insurance programs, Retirement and related health and welfare compliance filings.
  • Lead retirement committee meetings, coordinate internal retirement plan audits with actuaries, plan administrators, auditors, and accountants and assist with preparing plan documents and schedules.
  • Lead open enrollment and execute plan design changes by coordinating with the HRIS and Integrations teams, vendors, and third-party administrators, testing system changes, and communicating changes to the employees.
  • Partner with internal stakeholders, brokers and carriers to build efficient processes, enrollment systems and a great employee experience
  • Build out benefit resources and a communication strategy to enhance the value of benefit programs and increase employee understanding and engagement.
  • Excellent customer service skills with a consistent focus on employee education, advocacy, and program promotion. Ability to communicate both in person and through written correspondence (e.g., Benefit Ticketing System, Slack, Wiki, email, AI)
  • Collaborate, support and mentor junior benefits team members.
  • Keep up to date with emerging trends in the industry specifically with peer companies

LeadershipProject ManagementPeople ManagementProject CoordinationHR ManagementCommunication SkillsAnalytical SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeMentoringOrganizational skillsTime ManagementWritten communicationComplianceAdaptabilityProblem-solving skillsCritical thinkingTeamworkActive listeningBudgetingCross-functional collaborationStakeholder managementStrategic thinkingProcess improvementFinancial analysis

Posted about 18 hours ago
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🔥 Manager, Support & Operations
Posted about 18 hours ago

📍 United States, Canada

🔍 Payments

NOT STATED
Lead a team of experts in delivering exceptional and efficient service experiences to US & Canadian-based customers.

LeadershipProject ManagementPeople ManagementCross-functional Team LeadershipOperations ManagementCustomer serviceMentoringWritten communicationCoachingExcellent communication skillsProblem-solving skillsVerbal communicationTrainingActive listeningTeam managementStakeholder managementProcess improvementCustomer support

Posted about 18 hours ago
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