Benefits Program Manager

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Requirements:

• 8 or more years experience working in benefits and managing healthcare programs
• Experience in implementing and administering benefits programs for countries outside of the US a plus
• Strong analytical and project management skills, with an ability to design and communicate clear processes
• You are passionate about employee engagement and building an inclusive culture
• Ability to interact effectively with all senior leadership levels
• Comfortable navigating ambiguity, uncertainty and change

Responsibilities:

• Deep understanding of the US healthcare marketplace, employer sponsored insurance programs, Retirement and related health and welfare compliance filings.
• Lead retirement committee meetings, coordinate internal retirement plan audits with actuaries, plan administrators, auditors, and accountants and assist with preparing plan documents and schedules.
• Lead open enrollment and execute plan design changes by coordinating with the HRIS and Integrations teams, vendors, and third-party administrators, testing system changes, and communicating changes to the employees.
• Partner with internal stakeholders, brokers and carriers to build efficient processes, enrollment systems and a great employee experience
• Build out benefit resources and a communication strategy to enhance the value of benefit programs and increase employee understanding and engagement.
• Excellent customer service skills with a consistent focus on employee education, advocacy, and program promotion. Ability to communicate both in person and through written correspondence (e.g., Benefit Ticketing System, Slack, Wiki, email, AI)
• Collaborate, support and mentor junior benefits team members.
• Keep up to date with emerging trends in the industry specifically with peer companies