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🔥 Operations Manager
Posted about 4 hours ago

📍 United States

🧭 Full-Time

🔍 Web3

🏢 Company: Syndica👥 1-10💰 $8,000,000 Seed over 3 years agoBlockchainInfrastructureWeb3Web Development

  • 3+ years of experience demonstrating exceptional problem-solving skills.
  • Highly organized and detail-oriented, with exceptional skill in managing multiple, often competing priorities.
  • Adapt and pivot quickly in fast-paced, rapidly growing environments.
  • Dedicated to providing the best customer and employee experience.
  • Able to handle matters confidentially.
  • Work quickly and independently on projects assigned by the founders.
  • Handle incoming technical questions from our platforms with urgency.
  • Craft job descriptions, promote them on LinkedIn, and conduct interviews.
  • Onboard and offboard employees following current processes and procedures.
  • Update our Employee Handbook with relevant processes for our employees.
  • Work closely with our Head of Growth to plan events.
  • Book team travel and coordinate events.
  • Set up team-building events for in-person meetings.
  • Work with the design team to ideate branded material and ship to production.

Project ManagementPeople ManagementProject CoordinationHR ManagementCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCollaborationCustomer serviceMentoringAttention to detailOrganizational skillsTime ManagementWritten communicationAdaptabilityProblem-solving skillsTeamworkNegotiation skillsReportingActive listeningRecruitmentClient relationship managementRisk ManagementTeam managementStrategic thinkingProcess improvementTechnical supportFinancial analysisSaaSBudget management

Posted about 4 hours ago
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📍 North America

🧭 Full-Time

🔍 SaaS

🏢 Company: Ashby👥 51-100💰 $30,000,000 Series C 9 months agoManagement Information SystemsHuman ResourcesRecruitingSoftware

  • You have a track record of successfully growing, leading and developing high-performing Customer Success Teams in a SaaS environment, bolstering a culture of excellence and empathy.
  • You are skilled at understanding and improving the customer journey for organizations with 1,000+ employees.
  • You have a deep understanding of B2B customer needs and have a history of ensuring outstanding experience for complex organizations.
  • Lead (and continue to grow) an impressive team of skilled and tenured Strategic CSMs.
  • Shape how we serve our Enterprise segment.
  • Partner with internal teams to help advocate for product changes that ensure we’re fully supporting our most sophisticated customers.

LeadershipData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipProduct AnalyticsStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMentoringCoachingExcellent communication skillsAccount ManagementTeamworkEmpathyActive listeningRelationship managementSales experienceData visualizationStakeholder managementStrategic thinkingProcess improvementCustomer supportCustomer SuccessSaaSBudget management

Posted about 5 hours ago
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🔥 Senior Solutions Engineer
Posted about 5 hours ago

📍 USA

🧭 Full-Time

🔍 SaaS

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

  • 3+ years of hands on customer facing enterprise solutions engineering experience, with demonstrated success persuading and influencing SaaS deals
  • 3+ years of experience in financial audit or advisory services at a public accounting firm
  • Experience walking through product demonstrations with C-suite executives while maintaining poise and confidence
  • Sales process and infrastructure experience, including excellent working knowledge of at least one leading CRM (Salesforce, Hubspot, etc)
  • Effectively partner with Account Executives to understand prospects’ challenges and articulate Fieldguide’s value proposition, vision, and strategy to prospects
  • Build credibility with technical champion at the prospect company
  • Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
  • Increase sales velocity and contribute to closing deals
  • Participate and contribute to the enterprise sales process, product, or best practices initiatives
  • Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues
  • Present and demonstrate the product in a persuasive way based on key messages, decision criteria, and key business issues, ensuring the product is presented competitively
  • Successfully manage customer questions and objections and resolve concerns
  • Partner with Customer Success to enable complex onboarding of enterprise customers
  • Partner with Sales and Marketing on deal strategies, and with Engineering, Product, and Design teams to work through challenging technical problems
  • Engage with product management to provide insight into prospect and customer needs and industry trends, influencing the roadmap for market success
  • Ensure that the roadmap is clear to customers as required to influence buying decisions
  • Provide leadership by creating content and trainings for key areas
  • Work with the extended team to ensure that they are successful and learn from your expertise
  • Embody Fieldguide’s core leadership principles and cultural values

LeadershipSQLCloud ComputingCybersecurityData AnalysisSalesforceCommunication SkillsCollaborationCustomer serviceRESTful APIsPresentation skillsWritten communicationNetworkingProblem-solving skillsAccount ManagementEmpathyActive listeningSales experienceTechnical supportCRMFinancial analysisCustomer supportCustomer SuccessSaaS

Posted about 5 hours ago
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📍 United States

🔍 Hospitality Management Software

🏢 Company: Valsoft Corporation

  • Minimum 2+ years experience in Front Desk Operations or Hotel and Front Office Management is essential
  • roomMaster hospitality management software product experience would be highly advantageous
  • Experience in technical support and/or strong troubleshooting skills
  • High level of knowledge of Windows operating systems and basic networking concepts
  • Understanding of hotel front desk and back-office operations
  • Excellent communication skills required
  • Answer inbound calls to support department
  • Respond to incoming e-mails and chats
  • Identifying issues defined by clients
  • Identifying, researching, diagnosing, and resolving client issues, striving for first-call resolution whenever possible
  • Logging client issues and following up on unresolved issues
  • Monitor and respond to user-reported issues as well as infrastructure alerts or failures promptly and professionally; ensure issues are tracked through to resolution
  • Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
  • Facilitate root cause investigations and manage the implementation of corrective and preventative measures
  • Liaise with external technology vendors to coordinate changes and resolve issues
  • Review, execute, and verify production changes in strict accordance with procedures defined in change documents
  • Take an active role in planned technology events, i.e. business continuity tests, ensuring recovery procedures are accurate and complete
  • Leverage tools and resources available within the company to simplify, automate, or eliminate inefficiencies
  • Participate in shift rotation

Communication SkillsCustomer serviceMultitaskingNetworkingProblem-solving skillsVerbal communicationTroubleshootingWritingActive listeningAbility to learnClient relationship managementTechnical supportCustomer supportEnglish communication

Posted about 6 hours ago
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🔥 Customer Support Representative
Posted about 7 hours ago

📍 United States

🧭 Full-Time

🔍 Software as a Service (SaaS)

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

  • 1 - 3 years of customer support experience, ideally gained within an Enterprise Software as a Service (SaaS) company, demonstrating a commitment to delivering exceptional service and support.
  • You are a team player, and you are mission-first.
  • Hands-on experience in a high-growth startup.
  • Strong communication and problem-solving skills are essential, with a focus on effectively assisting and advising customers through complex issues.
  • Bias towards action.
  • Build trust with customers.
  • Respond quickly and accurately to client requests for assistance, always with a positive attitude.
  • Provide technical support: Offer prompt and efficient assistance to resolve technical issues related to Fieldguide's platform. Troubleshoot problems via email, phone, or chat, ensuring a quick resolution of any software problems, login issues, or user errors.
  • Enhance user experience: Guide customers through the features and functionalities of the Fieldguide platform. Provide tips and best practices for optimal use, ensuring customers can leverage the software to its fullest potential.
  • Advocate for the customer: Be the link between the customer and Fieldguide’s Engineering, Product, Design team. Be aware of and communicate customer needs internally to help shape the product roadmap. Help the customer participate in deployment of beta features, facilitating a frequent feedback loop.
  • Bolster onboarding and retention: Assist in customer database setup and template creation to ensure a world-class client experience.
  • Maintain knowledge base: Contribute to and update the online help resources, FAQs, and support documentation, ensuring they are current and comprehensive for user self-service.

API testingREST APICommunication SkillsProblem SolvingEmpathyTroubleshootingActive listeningClient relationship managementTechnical supportCRMCustomer supportCustomer SuccessSaaS

Posted about 7 hours ago
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🔥 Clinical Psychologists (Zambia)
Posted about 7 hours ago

📍 Zambia

🧭 Freelance

🔍 Mental Health

🏢 Company: Intellect👥 251-500💰 Corporate almost 2 years agoPersonal HealthMental HealthMobile AppsWellnessHealth Care

  • Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling
  • Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
  • ICF Coaches must have at least 200 coaching hours
  • Counsellors must have at least 300 clinical hours post graduation
  • Candidate must be proficient in English and local language
  • Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
  • Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
  • Support your clients in setting up either person or career goals, relationships, etc
  • Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.

CoachingActive listeningClient relationship managementEnglish communication

Posted about 7 hours ago
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📍 Eswatini

🧭 Freelance

🏢 Company: Intellect👥 251-500💰 Corporate almost 2 years agoPersonal HealthMental HealthMobile AppsWellnessHealth Care

  • Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling
  • Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
  • ICF Coaches must have at least 200 coaching hours
  • Counsellors must have at least 300 clinical hours post graduation
  • Candidate must be proficient in English and local language
  • Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.
  • Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
  • Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
  • Support your clients in setting up either person or career goals, relationships, etc
  • Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.

Communication SkillsCoachingInterpersonal skillsProblem-solving skillsActive listeningClient relationship managementEnglish communication

Posted about 7 hours ago
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🔥 Clinical Psychologists (Angola)
Posted about 7 hours ago

📍 Angola

🧭 Freelance

🔍 Mental Health

🏢 Company: Intellect👥 251-500💰 Corporate almost 2 years agoPersonal HealthMental HealthMobile AppsWellnessHealth Care

  • Has a Masters in Counselling or Clinical Psychology
  • Candidates must be skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.)
  • Candidate must have at least 300 clinical hours post masters degree
  • Candidate can communicate in English and their local language
  • Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
  • Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
  • Support your clients in setting up either person or career goals, relationships, etc
  • Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.

Communication SkillsAnalytical SkillsWritten communicationCoachingInterpersonal skillsProblem-solving skillsActive listeningClient relationship managementEnglish communication

Posted about 7 hours ago
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📍 United States

💸 110000.0 - 172100.0 USD per year

🔍 Manufacturing Communications

🏢 Company: careers_gm

  • Bachelor’s degree in communications, public relations, or related field
  • 7-10 years of related experience in communications, including executive support, media and labor relations
  • Clear and effective writing skills
  • Strong verbal communications and presentation skills​, with an executive presence
  • Thoughtful stakeholder influence and management ​
  • Creative and convincing storytelling ​ abilities
  • Demonstrated strategic thinking ​
  • Proven experience in guiding and mentoring teams
  • Act as the Directly Responsible Individual, owning the holistic executive communications strategy for Global Manufacturing leader and sector leaders
  • Lead a team of communication professionals, including recruiting and building talent on the team
  • Guide individual growth, recognition, and development. Align roles and responsibilities with organizational strategies and drive high performance
  • Serve as a resource to the team, helping to scope out complex problems and develop winning strategies for executive storytelling, labor relations, plant visits and other engagements
  • Oversee strategy and implementation of large projects, such as investment announcements and manufacturing schedule changes
  • Prioritize and allocate resources based on changing business needs, influence business leaders on communications objectives
  • Oversee executive comms for heads of Safety, Labor, and Quality
  • Oversee impactful storytelling to demonstrate our economic impact, in coordination with other teams
  • Develop operational plans, drive creation and own delivery of OKRs for the team

LeadershipProject ManagementPeople ManagementCross-functional Team LeadershipStrategyFinancial ManagementCommunication SkillsProblem SolvingMentoringOrganizational skillsPresentation skillsWritten communicationVerbal communicationActive listeningRecruitmentTeam managementStakeholder managementStrategic thinkingChange ManagementBudget management

Posted about 8 hours ago
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🔥 Voice Actors for AI Training
Posted about 9 hours ago

📍 United States, South Africa

🧭 Contract

💸 50.0 USD per hour

🔍 Speech

🏢 Company: Outlier👥 11-50💰 $22,100,000 Series B about 5 years agoDeveloper ToolsBusiness IntelligenceAnalyticsData VisualizationSoftware

  • Fluency in English
  • Experience with any voice-related work, such as voiceover acting, podcast recording, audio narration, social media content creation or any adjacent fields
  • Own and able to use a high-fidelity microphone for recordings (e.g., no reverb or static)
  • Record your voice as part of short conversations expressing different emotions, accents, and audio modulations
  • Review recordings by other users

Communication SkillsExcellent communication skillsFluency in EnglishVerbal communicationActive listening

Posted about 9 hours ago
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