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Remote IT Jobs

Operations Management

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🔥 Senior Growth Engineer

Posted about 2 hours ago

📍 United States

🧭 Full-Time

💸 140000.0 - 160000.0 USD per year

🔍 Email Security

🏢 Company: Valimail

🔧 Requirements

4+ years of experience with Python, SQL, or similar languages, with hands-on experience in automation and data flow management in platforms like Snowflake, Segment, Zapier, and Planhat.
2+ years in an operations role supporting Sales, Marketing, Customer Success, or Finance, with a demonstrated ability to align data operations with strategic business goals.
Required proficiency in Snowflake, Segment (or other CDP solutions), and BI tools (e.g., Sigma, PowerBI).
Familiarity with Zapier, Planhat (or similar tools such as Gainsight or ChurnZero), Salesforce, and Atlassian are a plus.

💡 Responsibilities

Oversee and optimize data flow across core platforms, including Snowflake, Sigma, Segment, Salesforce, and Planhat, ensuring seamless integration and reliable data access for cross-functional teams.
Build strong, collaborative relationships with Marketing, Sales, Finance, Product, and Engineering, facilitating data-driven insights and project alignment across departments.
Analyze customer data to derive insights that inform strategic decision-making, delivering actionable reports that support growth objectives.
Spearhead automation and optimization projects, implementing solutions that improve data flow and system efficiency.
Lead key cross-functional initiatives, ensuring smooth execution and alignment across multiple departments.
Provide valuable insights and recommendations to leadership, aligning data-driven findings with broader business objectives.
Tackle a wide range of tasks, from technical troubleshooting to strategic planning and cross-departmental collaboration.

Project Management Python SQL Business Intelligence Data Analysis ETL Salesforce Snowflake Operations Management API testing Data engineering REST API Communication Skills Analytical Skills CI/CD Problem Solving DevOps Cross-functional collaboration Data visualization Strategic thinking Data modeling Data management

Posted about 2 hours ago

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🔥 Wind Hub Manager - Iowa 6 (Central Iowa)

Posted about 3 hours ago

📍 United States

🔍 Energy

🏢 Company: vernova_externalsite

🔧 Requirements

High School Diploma/or GED
Minimum of 5 years relevant experience inclusive of leadership,
Minimum of 3 years experience in a field services or equivalent role in the energy industry
Ability and willingness to travel within the hub, may require overnights.
Must maintain a valid driver’s license.
Associate or Bachelor’s degree from an accredited college or university
Technical Certification in Wind Energy or Electrical/Electronic field
Advanced computer skills utilizing word and spreadsheet processing, e-mail programs, facility control and management systems, and computer diagnostic and troubleshooting tools
Wind turbine or energy industry experience
Advanced electrical, mechanical, and/or hydraulic experience, including use of hydraulic power tools
Experience with heavy equipment required for facility maintenance with a working knowledge of crane and rigging requirements
Comprehensive writing skills to meet contractual reporting obligations, as required
Strong functional knowledge in Operations and Maintenance best industry practices, planning, organizing, coordinating, executing, and controlling the wind hub activities, productivity improvements, operational excellence in outage management.
Strong leadership skills, ability to embrace and adapt to change and influence others.
Excellent interpersonal and leadership skills
Ability, willingness, and adaptability to take initiative and work without direct supervision
Ability to work with a wide variety of personnel at all levels inside and outside of the Wind Hub.

💡 Responsibilities

Provide leadership to support multi-site service hub- Initiate and support staffing requirements, coaching, training, and corrective action concerning employees and contracted partners; and succession planning.
Own the safety culture within the hub- inclusive of contracted partners and customers.
Execute daily Plan of the Day calls – prioritize and manage dispatch schedule.
Customer focused approach to build long term relationships with customers to deliver business objectives and meet contractual requirements.
Partner with CPM | Customer Performance Manager
Escalate customer concerns with priority
Partner with cross-functional teams like Sales, Commercial Operations, Sourcing, Finance, HR to meet the deliverables.
Prioritize turbine performance to meet/exceed performance commitments.
Be innovative and engaged in all areas of facility operations aligned with individual site plans to include creative problem solving with LEAN thinking.
Lead operations within multi-site service hub ensuring weekly visits to each site;
Drive safety focus
Continue to grow customer relationship
Team engagement and development

Leadership Project Management People Management HR Management Operations Management Financial Management Microsoft Excel CI/CD Customer service Written communication Account Management Risk Management Team management Budget management

Posted about 3 hours ago

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🔥 Director Operational Excellence - (Remote)

Posted about 4 hours ago

📍 United States

💸 126400.0 - 236000.0 USD per year

🔍 Healthcare

🏢 Company: highmark

🔧 Requirements

10 years in Project Management
5 years in the Healthcare Industry
5 years in a Leadership role
7 years using Lean/Six Sigma or other related disciplines
Bachelor's Degree (Required)
Master's Degree in Operational Excellence, Business Administration/Management, or Clinical Programs (Preferred)
Black Belt (Required)
Master Black Belt (Preferred)
Agile Scrum Certification (Preferred)

💡 Responsibilities

Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.
Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
Provides direct coaching to the executive leadership team within the organization on agile and operational effectiveness in partnership with the enterprise effectiveness team through their federated model.
Partner will all levels of management to assemble project teams and work groups to produce deliverables required to achieve the objectives of a defined project/program.
Manage the Operational Excellence department. Develop the roadmap and priorities, define the business engagement model, and execute and deliver all identified operational improvement driven initiatives.
Lead efforts to perform analysis of enterprise-wide practices to identify opportunities for improvement.
Manage key operational initiatives through a disciplined, customer focused, program management approach; identify and resolve project and program issues.
Deliver on the core principles using Six Sigma and Agile delivery principles.

Leadership Project Management Agile People Management Project Coordination Cross-functional Team Leadership Operations Management Financial Management Strategic Management Communication Skills Analytical Skills Problem Solving Agile methodologies Mentoring Coaching Risk Management Stakeholder management Process improvement Change Management Budget management

Posted about 4 hours ago

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🔥 Junior Business Development Manager (f/m/x)

Posted about 7 hours ago

📍 Germany

🔍 Automotive

🔧 Requirements

Bachelor's degree in Business, Economics or in another related field
Practical experience in Business Development, Project Management, or Operations
Organised mindset with strong attention to detail, being able to build structure from the ground up
Fast adapting personality with a strong sense of taking responsibility, initiatives and working independently
Strong analytical skills, being able to derive actionable items from large data sets and proficiency with MS-Excel and Google Sheets
Excellent communication skills with fluency in English - verbal and written

💡 Responsibilities

Be responsible for performance management and target achievement of assigned operational KPIs by periodically reviewing data and results with stakeholders
Define short- and long-term improvement actions and their prioritization according to the company's current goals and strategy
Implement the identified solutions by coordinating internal resources and relevant stakeholders to ensure a successful and timely rollout
Take ownership for different projects by planning their setup, applying your own ideas, managing throughout the projects’ duration and evaluating their successes and points for improvement
Serve as the point of contact for the local Operations teams as well as other departments within the company to help clarify processes and targets

Project Management Business Analysis Business Development Data Analysis Operations Management Communication Skills Analytical Skills Stakeholder management English communication

Posted about 7 hours ago

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🔥 HR Business Partner, EMEA

Posted about 10 hours ago

📍 Germany

🧭 Full-Time

🔍 Shared Electric Vehicle

🏢 Company: Lime

🔧 Requirements

Minimum 7+ years of experience in employee relations, HR, or labor law, with significant experience supporting multiple countries within the EMEA region.
Strong knowledge of employment law and best practices in the EMEA region, with the ability to navigate complex, multi-country issues.
Previous experience in a fast-paced, global organization is preferred.
Strong interpersonal and communication skills, with the ability to influence work behaviours and build relationships at all levels of the organization.
Proven ability to manage priorities among multiple stakeholders and reprioritize as needed in a high-velocity environment
Demonstrated experience using data to influence and inform decision making
Ability to manage complex projects across multiple departments
Demonstrated business acumen and critical thinking skills
Fluent in German/English, a third language would be a plus.

💡 Responsibilities

Provide strategic guidance to management and employees on HR-related matters, fostering a deep understanding of the business needs and offering tailored HR solutions across the employee lifecycle.
Act as a trusted advisor and coach to leaders, helping to align the People strategy with business goals.
Drive and oversee key talent processes, including annual performance reviews, engagement surveys, and talent development programs.
Partner with leadership to implement talent management strategies that support organizational growth and employee development.
Collaborate closely with cross-functional teams (Talent Acquisition, Total Rewards, People Ops, etc.) to develop and execute talent strategies aimed at employee engagement, succession planning, organizational design, and change management.
Work with business leaders to identify, design, and implement strategies for leadership development and team performance.
Facilitate engaging training sessions and workshops, creating opportunities for employees at all levels to develop their skills and reach their full potential. We are looking for someone who is not only skilled in facilitation but also passionate about developing others.
Proactively address employee relations issues, using preventive techniques to resolve conflicts and mitigate potential risks before they escalate.
Foster a positive and productive work environment through open communication and conflict resolution strategies.
Analyze key HR data and employee metrics, such as engagement scores, performance trends, and turnover rates, to develop insights that inform talent retention and growth strategies.
Leverage data to identify patterns and areas of opportunity for improving employee engagement and performance.
Provide hands-on HR support across day-to-day HR activities, ensuring smooth execution of processes and addressing employee queries in a timely manner.
Lead or participate in ad hoc projects, providing expertise and driving outcomes in various HR initiatives.

Project Management Data Analysis People Management HR Management Cross-functional Team Leadership Operations Management Strategic Management Communication Skills Analytical Skills Collaboration Microsoft Office Written communication Compliance Coaching Interpersonal skills Problem-solving skills Fluency in English Training Active listening Recruitment Change Management Budget management

Posted about 10 hours ago

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🔥 Manager, Tennis Operations (Europe)

Posted about 10 hours ago

📍 United Kingdom, Spain, Portugal

🧭 Full-Time

💸 50000.0 - 70000.0 USD per year

🔍 Sports

🏢 Company: UTR Sports👥 51-100 E-Commerce Apps Sports Apparel Sports Leagues and Teams

🔧 Requirements

Work experience in sporting events in an operational and organizational capacity, with a preference for collegiate tennis ops experience
Experience interacting with other stakeholders in a tournament setting including referees, players, technology, and volunteers.
Excellent time-management skills and attention to detail
Excellent written and verbal communication skills in English (essential), with additional language proficiency being highly desirable.
Team spirit; strong communication skills to collaborate with various stakeholders

💡 Responsibilities

Responsible for in-venue operations during UTR Pro Tennis Tour (PTT) events including liaison with the tournament director, venue staff, referee, chair umpires, and players.
Interact with organizers for PTT to ensure compliance with rules and regulations and automate processes.
Assist in vetting organizers and creating a yearly competitive calendar.
Coordinate between the UTR Sports team and tournament organizers to update daily tasks such as results, order of play, draws, scheduling, etc.
Responsible for the creation of event registration boards in monday.com for PTT
Back-end management of UTR Pro Tennis Tour entries, withdrawals, fines, etc.
Monitor communication channels between all parties throughout events
Support players with correspondence to questions through email, in-app messaging, and other communication channels

Project Management Product Operations Operations Management API testing Resource Planning Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Microsoft Office Linux Attention to detail Organizational skills Time Management Written communication Compliance Excellent communication skills Relationship building Teamwork Negotiation skills Reporting Troubleshooting Active listening Cross-functional collaboration Data entry Stakeholder management Process improvement CRM Data management Customer support English communication Budget management

Posted about 10 hours ago

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🔥 Lead Engineer, Atlas Stream Processing

Posted about 11 hours ago

📍 United States

🧭 Full-Time

💸 137000.0 - 270000.0 USD per year

🔍 Software Development

🏢 Company: MongoDB👥 1001-5000💰 Post-IPO Equity about 7 years agoDatabase Open Source Cloud Computing SaaS Software

🔧 Requirements

5+ years of experience of building distributed systems, and/or foundational cloud services at scale and experience with a compiled language (Java, C#, Go, etc.)
2+ years of experience managing a team of 3+ engineers and providing technical leadership
Track record in hiring, mentoring, and growing high-performing software engineering teams, experience working with remote teams and a passion for mentoring and career development of the team
Excellent verbal and written technical communication skills and desire to collaborate with colleagues, other teams, and lead projects
Strong background in building core components for data processing systems (including query execution, storage engines, autotuning and workload optimization) and distributed systems
Have led the launch of new features and maintained them in production

💡 Responsibilities

Manage a team of software engineers, responsible for ensuring their success, aiding their career growth, and facilitating their technical work
Make coding contributions to the team’s projects
Work with product managers, program managers, design & analytics teams and other teams to define, prioritize and deliver new features that delight our users and drive platform improvements
Take responsibility for the planning and execution of major features, raise delivery risks
Own the monitoring, operations, and maintenance of the systems your team develops
Enable the team to operate efficiently by removing technical obstacles, coordinating with other teams on dependencies, and prioritizing the team's overall well-being
Contribute to planning for organizational growth, including allocation of engineering resources, participate in hiring and assignment of projects

Backend Development Leadership Project Management Software Development SQL Cloud Computing Java Kubernetes MongoDB People Management Software Architecture C#Operations Management Algorithms Data Structures Go REST API Communication Skills Analytical Skills CI/CD Mentoring DevOps Microservices Team management Technical support

Posted about 11 hours ago

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🔥 Billing Support Operations Manager (Remote)

Posted about 11 hours ago

📍 United States

🧭 Full-Time

🔍 Mental Healthcare

🏢 Company: Rula👥 251-500💰 Series C 8 months agoPersonal Health Mental Health Addiction Treatment Health Insurance Wellness Health Care Home Health Care

🔧 Requirements

4+ years of medical billing support, including experience with verification of benefits process, coding, insurance claims and billing processing, follow-up, revenue cycle management
3+ years of leadership (managing billing support or similar teams)
Experience collecting, analyzing, and using survey data to understand and improve CSAT/DSAT
Experience with process mapping, performance metrics, and process optimization
Experience leveraging data to inform decisions
Experience collaborating successfully with cross-functional partners
Experience building processes and developing workflows independently

💡 Responsibilities

Manage and expand Rula’s Central Support team
Lead our Tier 3 Billing Support Specialists and our offshore Tier 1 Billing agents
Provide an effortless billing and user experience
Exceed KPIs/SLAs
Build out processes for scale
Partner cross-functionally across the organization to improve our user experience

Leadership Data Analysis People Management Cross-functional Team Leadership Operations Management Communication Skills Customer service Data visualization Team management Process improvement CRM Customer support

Posted about 11 hours ago

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🔥 Senior Workforce Analyst

Posted about 12 hours ago

📍 AZ, CA, CO, DC, DE, FL, GA, HI, IA, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, RI, SC, TN, TX, VT, VA, WA, WI

💸 70000.0 - 85000.0 USD per year

🔍 Healthcare

🏢 Company: Hazel Health

🔧 Requirements

4+ years of experience in a similar role at a fast-paced start-up or high-growth organization
Prior sales/customer experience; education sales or tech-ed experience a plus

💡 Responsibilities

Collect and analyze workforce data from disparate systems to identify trends, forecast staffing needs, planning and optimize resource allocation
Develop and maintain forecasting models to predict future staffing needs based on business cycles and anticipated growth
Conduct “what-if” scenarios to assess the impact of potential changes in workload and identified operational process improvements
Create dashboard that tracks key team performance metrics, such as: staffing levels, turnover rate and absenteeism
Create staffing models that balance service levels, operational costs, and teammate productivity
Customize workflow to automate scheduling tasks, reduce manual errors and improve overall efficiency
Create contingency plans to address sudden staffing changes due to absences, high demand periods or unforeseen events
Provide recommendations on staffing adjustments, overtime, and other real-time strategies to maintain service levels
Develop and manage workforce schedules and capacity plans to ensure appropriate coverage for inbound calling, outbound calling, follow-ups, consent tasks, etc.
Monitor and optimize shift schedules to ensure adequate coverage across the day
Monitor real-time adherence and take proactive measures to address deviations from planned schedules
Ensure appropriate utilization of teammates during periods of low activity
Develop recommendations for resource reallocation, overtime management or hiring initiatives
Conduct regular monitoring and evaluation of performance metrics
Establish clear and actionable KPIs, such as: productivity per teammate, cost per hire, teammate utilization, cost per referral, cost per visit, ASA, AHT, etc.
Conduct deep-dive analyses to determine root cause of performance issues
Analyze call volume patterns, handle times, and other key performance indicators to optimize staffing levels
Provide weekly, monthly and quarterly reports tailored for different audiences (i.e: frontline teammates, supervisors, team leadership, executive leadership) with concise executive summaries that highlight key insights, risks and opportunities
Manage scheduling and capacity volume
Design and manage teammate scheduled to align with demand forecasts, ensuring optimal coverage and workload distribution
Identify opportunities for shift optimization and flexible staffing models to accommodate fluctuations in volume
Collaborate with functional leaders and Finance on hiring plans to meet business needs
Oversee workforce data analysis and process improvement strategies
Analyze workforce trends and provide actionable insights to Operations leaders on opportunities for efficiency improvements
Develop and maintain workforce dashboards, reports, and presentations to support operational decision-making
Leverage reporting from call systems and other business intelligence tools to drive data-driven workforce strategies
Utilize data visualization techniques to transform complex datasets into clear, compelling narratives that drive actionable insights
Provide training and support to Operations leaders on tools, methodologies, and processes
Prepare regular reports and presentations for Operations leaders to inform strategic and tactic decision-making

Project Management SQL Business Intelligence Data Analysis HR Management Operations Management Tableau Communication Skills Analytical Skills Microsoft Excel Reporting Data entry Data visualization Process improvement Data modeling PowerPoint

Posted about 12 hours ago

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🔥 Director, Accounts Receivable Collections

Posted about 12 hours ago

📍 United States

💸 185000.0 - 210000.0 USD per year

🔍 Healthcare

🏢 Company: Kestra Medical Technologies, Inc

🔧 Requirements

Minimum of 10 years’ managerial experience in healthcare revenue cycle management
Strong background in financial management
Minimum of 3-5 years’ experience in vendor management or outsourcing engagements
Proficiency in Microsoft Word, Excel, PowerPoint.

💡 Responsibilities

Responsible for maintaining and enhancing a high-performing revenue cycle team(s).
Provides leadership and direction to insurance and patient collections and vendor personnel.
Develops and executes plans to drive improved operational and financial results, with measurable outcomes focused on cash velocity, DSO and AR aging, bad debt, denial rate, collection rate, and cost-to-collect.
Designs processes, operating procedures, and metrics for a high-performing, efficient, and effective functional group.
Develops innovative solutions to allow scalability, while mitigating expense.
Participates with cross-functional stakeholders on Kestra’s Customer Experience Management center of excellence.
Partners cross-functionally with Payer contracting to resolve payer issues timely and efficiently.
Provides analytical decision making based on data and analytics.
Provides services per Service Level Agreements/Objectives.
Promotes a culture of continuous process improvement.
Ensures regulated compliance processes and procedures are in place and followed.
Develops and implements training to support both newly hired and tenured team members.
Provides direction related to operational processes, general policies, service quality and performance feedback.
Hires and train Kestra team members as appropriate, as well as manages hiring needs for 3rd party vendors.
Develops and executes quality assurance programs for both internal processes (as applicable) and any/all external vendor processes.
Adheres to Pledge of Confidentiality

Leadership Project Management SQL Data Analysis People Management HR Management Operations Management Financial Management Microsoft Excel Customer service Accounting Compliance Budgeting Risk Management Team management Process improvement Financial analysis Data analytics

Posted about 12 hours ago

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