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Remote IT Jobs
Cross-functional Team Leadership
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🔥 Operations Manager
Posted 38 minutes ago

📍 United States

🧭 Full-Time

🔍 Web3

🏢 Company: Syndica👥 1-10💰 $8,000,000 Seed over 3 years agoBlockchainInfrastructureWeb3Web Development

  • 3+ years of experience demonstrating exceptional problem-solving skills.
  • Highly organized and detail-oriented, with exceptional skill in managing multiple, often competing priorities.
  • Adapt and pivot quickly in fast-paced, rapidly growing environments.
  • Dedicated to providing the best customer and employee experience.
  • Able to handle matters confidentially.
  • Work quickly and independently on projects assigned by the founders.
  • Handle incoming technical questions from our platforms with urgency.
  • Craft job descriptions, promote them on LinkedIn, and conduct interviews.
  • Onboard and offboard employees following current processes and procedures.
  • Update our Employee Handbook with relevant processes for our employees.
  • Work closely with our Head of Growth to plan events.
  • Book team travel and coordinate events.
  • Set up team-building events for in-person meetings.
  • Work with the design team to ideate branded material and ship to production.

Project ManagementPeople ManagementProject CoordinationHR ManagementCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCollaborationCustomer serviceMentoringAttention to detailOrganizational skillsTime ManagementWritten communicationAdaptabilityProblem-solving skillsTeamworkNegotiation skillsReportingActive listeningRecruitmentClient relationship managementRisk ManagementTeam managementStrategic thinkingProcess improvementTechnical supportFinancial analysisSaaSBudget management

Posted 38 minutes ago
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📍 North America

🧭 Full-Time

🔍 SaaS

🏢 Company: Ashby👥 51-100💰 $30,000,000 Series C 9 months agoManagement Information SystemsHuman ResourcesRecruitingSoftware

  • You have a track record of successfully growing, leading and developing high-performing Customer Success Teams in a SaaS environment, bolstering a culture of excellence and empathy.
  • You are skilled at understanding and improving the customer journey for organizations with 1,000+ employees.
  • You have a deep understanding of B2B customer needs and have a history of ensuring outstanding experience for complex organizations.
  • Lead (and continue to grow) an impressive team of skilled and tenured Strategic CSMs.
  • Shape how we serve our Enterprise segment.
  • Partner with internal teams to help advocate for product changes that ensure we’re fully supporting our most sophisticated customers.

LeadershipData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipProduct AnalyticsStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMentoringCoachingExcellent communication skillsAccount ManagementTeamworkEmpathyActive listeningRelationship managementSales experienceData visualizationStakeholder managementStrategic thinkingProcess improvementCustomer supportCustomer SuccessSaaSBudget management

Posted about 1 hour ago
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📍 Berlin, Heidelberg

🔍 Insurtech

🏢 Company: Getsafe

  • Extensive experience in leading performance marketing.
  • Strong command of advanced measurement methodologies, including incrementality, MMM, and triangulation techniques.
  • Deep expertise in paid acquisition, organic growth, and how to build scalable, repeatable growth loops.
  • Data-obsessed with a test-and-learn mindset—comfortable navigating dashboards, attribution challenges, and performance metrics.
  • A proven leader who can empower and develop a high-performing team.
  • Own and drive a pyramid-based customer acquisition strategy that builds and leverages trust to fuel scalable, organic growth, from top to bottom:
  • Lead a high-performing growth marketing team, aligning efforts across performance marketing and product-led initiatives.
  • Implement modern measurement frameworks, including incrementality testing, triangulation techniques, and Marketing Mix Modelling (MMM), to optimise decision-making.
  • Enhance audience segmentation, targeting, and cross-channel attribution to maximise overall acquired customer lifetime value (CLV).
  • Collaborate closely with product, data, and creative teams to align messaging, landing page experiences, and conversion funnels for optimal user journeys.
  • Identify new growth opportunities through rigorous experimentation and data analysis, staying ahead of industry trends and evolving platform dynamics.

LeadershipData AnalysisCross-functional Team LeadershipData visualizationMarketingStrategic thinkingDigital MarketingA/B testing

Posted about 2 hours ago
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📍 Oxford, London or Lisbon office and co-working space in Kraków

🔍 Customer Service

🏢 Company: Tripadvisor👥 1001-5000💰 $300,000,000 Post-IPO Equity almost 4 years ago🫂 Last layoff over 1 year agoInternetHospitalityInformation ServicesE-CommerceRestaurantsVacation RentalHotelTravelSocial Media

  • 6+ years of product management experience using agile methodologies
  • Excellent communication skills
  • Consumer facing digital product management experience
  • Strong logical reasoning, attention to detail and problem-solving skills
  • Curiosity driven mindset that seeks to understand customer problems and build products that solve for those problems and customers love to use
  • Completely comfortable with using data and data tools to build understanding and insight
  • The passion to deliver a high quality user experience
  • Goal orientation and demonstrated record of success in previous endeavors; motivated to deliver exceptional results, driven by a strong work ethic
  • Strong motivation to be successful in a product management career; product management experience not required
  • Strong expertise in Salesforce Platform and working with complimentary third party vendors
  • Familiarity with JIRA, Agile methodologies, and A/B testing frameworks.
  • Experience with Generative AI applications, particularly in customer service, automation, or personalisation.
  • Experience with AI/ML-driven personalisation and recommendation systems.
  • Background in customer service technology or automation solutions.
  • Understanding of API integrations and third-party AI tools within Salesforce.
  • Help lead the Salesforce Platform strategy, ensuring alignment with Viator’s business goals.
  • Work with third party vendors to develop and implement Generative AI-powered features to optimise customer interactions and support automation within Salesforce platform.
  • Define and execute a product roadmap for Salesforce enhancements, prioritising based on impact, feasibility, and customer and agent needs.
  • Collaborate with engineering, CS operations, data science, analytics , design and third party vendors to design and deploy scalable AI-driven solutions.
  • Partner with R&D pods outside the CS org to deliver on company-level initiatives, ensuring Salesforce capabilities support broader strategic goals.
  • Drive process automation and workflow improvements within Salesforce, enhancing operational efficiency.
  • Utilise customer and agent insights, analytics, and research to identify pain points and opportunities for innovation.
  • Take ownership of key performance metrics to measure product success and continuously iterate for improvement.
  • Lead A/B testing and experimentation to validate AI and Salesforce feature effectiveness.
  • Conduct competitive analysis to benchmark Viator’s capabilities against industry standards.
  • Communicate effectively with senior leadership and stakeholders, ensuring alignment on priorities and product direction.

AgileProduct ManagementSalesforceCross-functional Team LeadershipProduct DevelopmentAPI testingCommunication SkillsAnalytical SkillsCustomer serviceStakeholder managementA/B testing

Posted about 2 hours ago
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🔥 Revenue Operations Manager
Posted about 2 hours ago

📍 UK

🧭 Full-Time

💸 95000.0 - 115000.0 GBP per year

🔍 SaaS

🏢 Company: Sona👥 51-100💰 $27,500,000 Series A 10 months agoProductivity ToolsEmploymentHuman ResourcesAppsEnterprise Software

  • 5+ years in a Revenue Operations, Sales Ops, or Marketing Ops role within a SaaS (ideally vertical SaaS), enterprise sales environment.
  • Deep understanding of B2B SaaS revenue models, GTM strategy, and enterprise sales cycles.
  • Proven technical expertise with CRM (ideally HubSpot), analytics tools, and sales engagement platforms.
  • Strong data analytics skills—comfortable with dashboards, SQL, or similar tools.
  • Ability to align cross-functional teams and build scalable RevOps processes.
  • Passion for process optimisation, automation, and driving data-led decisions.
  • Strategic thinker who can balance high-level planning with hands-on execution.
  • Ensure Marketing, Sales, and Customer Success share common goals (e.g., pipeline conversion, customer lifetime value). Improve collaboration and visibility across teams for seamless lead handoffs.
  • Own and maintain a centralised data repository, integrating CRM (HubSpot), analytics tools, and conversation intelligence platforms (Gong, Trumpet).
  • Manage and optimise our data ecosystem, providing real-time insights that drive smarter decisions. Develop segmentation models to improve targeting and conversion rates.
  • Design and refine lead management, campaign execution, and feedback loops to improve efficiency and alignment between teams.
  • Oversee and enhance our RevOps tech stack (HubSpot, Zoominfo, Gong), automating workflows to boost efficiency and ensure seamless integration.
  • Implement multi-channel attribution models to track revenue contribution across outbound, inbound, events, and paid channels.
  • Track and report marketing’s contribution to revenue, develop forecasting models, and ensure accountability for pipeline performance.
  • Create repeatable playbooks for sales and marketing teams to scale efficiently.
  • Provide insights into churn risks and identify upsell/cross-sell opportunities within the customer base.

SQLData AnalysisSalesforceCross-functional Team LeadershipAmplitude AnalyticsTableauBusiness OperationsProduct AnalyticsAPI testingREST APIAnalytical SkillsData visualizationStrategic thinkingProcess improvementCRMFinancial analysisData modelingData analyticsData managementSaaS

Posted about 2 hours ago
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📍 United States

💸 138000.0 - 165000.0 USD per year

  • Deep understanding of the evolving media landscape
  • Knowledge of consumer behavior
  • Experience crafting impactful campaign strategies
  • Develop innovative, cross-channel media strategies
  • Uncover meaningful category, cultural, and consumer insights
  • Translate insights into comprehensive media approaches

LeadershipProject ManagementBusiness IntelligenceData AnalysisGoogle AnalyticsCross-functional Team LeadershipStrategyContent creationCommunication SkillsAnalytical SkillsSEORESTful APIsMarket ResearchData visualizationStrategic thinkingDigital MarketingData analyticsA/B testing

Posted about 2 hours ago
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📍 United States

💸 138000.0 - 165000.0 USD per year

  • Deep understanding of the evolving media landscape
  • Understanding of consumer behavior patterns
  • Knowledge of full funnel measurement and emerging/innovative platforms
  • Develop innovative, brand forward, cross-channel media strategies
  • Connect brands with their target audiences while addressing full-funnel business objectives
  • Craft compelling narratives that drive measurable outcomes across the full consumer journey

LeadershipAdobe Creative SuiteData AnalysisFull Stack DevelopmentGoogle AnalyticsCross-functional Team LeadershipStrategic ManagementCommunication SkillsAnalytical SkillsProblem SolvingSEORESTful APIsNegotiationPresentation skillsTeamworkClient relationship managementData visualizationMarketingStrategic thinkingDigital MarketingFinancial analysisBudget managementA/B testing

Posted about 2 hours ago
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🔥 Senior Product Manager
Posted about 2 hours ago

📍 Poland, Romania, Canada, United States, Bulgaria

🔍 IT

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and LabelingUX DesignOutsourcingWeb DevelopmentTechnical SupportCall CenterInformation TechnologyTravelSoftwareSocial Media

  • Fluent English (C1 level or higher) and fluent Ukrainian
  • Proven experience as a Product Manager in the tech or e-commerce space
  • Experience working with startups and launching products from scratch
  • Strong entrepreneurial spirit and a desire to grow into a leadership role
  • Excellent communication and collaboration skills, with the ability to influence and inspire cross-functional teams
  • Data-driven mindset with a track record of making impactful decisions based on analytics and user feedback
  • Strategic thinking with the ability to balance long-term vision and immediate priorities
  • Define and execute a compelling product roadmap aligned with the company’s vision and customer needs.
  • Work closely with the development, sales, and marketing teams to ensure seamless product delivery and market fit.
  • Leverage user feedback, analytics, and market research to refine and optimize product features.
  • Identify opportunities for product innovation, lead ideation sessions, and oversee feature development from concept to launch.
  • Collaborate on go-to-market strategies, user acquisition campaigns, and long-term business scaling efforts.

LeadershipBusiness DevelopmentData AnalysisProduct ManagementCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsCommunication SkillsMarket ResearchStakeholder managementStrategic thinkingSaaSA/B testing

Posted about 2 hours ago
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📍 United States

🧭 Full-Time

💸 150000.0 - 165000.0 USD per year

🔍 Fintech

🏢 Company: Zip Co Limited

  • 5+ years of product management experience, with a strong focus on embedded finance, merchant integrations, and developer experience.
  • Expertise in API product management, developer platforms, and merchant integration solutions.
  • Experience in payments, financial services, merchant acquiring, and embedded finance.
  • Strong technical understanding of APIs, authentication (OAuth, JWT), SDKs, and API security.
  • Proven ability to work cross-functionally with Engineering, Risk, Compliance, Sales, and external partners.
  • Experience in regulated financial services, ensuring compliance with PCI DSS, Reg-Z, AML, KYC, and financial industry best practices.
  • Define and drive the product strategy for merchant integration, embedded finance, and developer experience.
  • Own and optimize merchant onboarding and API integration, ensuring a frictionless experience for partners.
  • Build and scale embedded finance solutions, including BNPL for merchants, white-label lending, and alternative payment solutions.
  • Develop world-class developer experiences, including SDKs, API documentation, sandbox environments, and integration support.
  • Collaborate with Engineering, Compliance, Risk, Sales, and Partnerships to deliver seamless and compliant solutions.
  • Define key KPIs to measure merchant adoption, API performance, integration success rates, and developer engagement.
  • Partner with external merchants, fintechs, and payment providers to scale ZIP’s embedded finance offerings.
  • Advocate for best-in-class API design, security, and developer usability to create a frictionless integration process.

AWSBackend DevelopmentLeadershipSQLAgileData AnalysisEmbedded SystemsFrontend DevelopmentOAuthProduct ManagementCross-functional Team LeadershipProduct DevelopmentProduct AnalyticsAPI testingREST APIStrategic ManagementComplianceJSONRisk ManagementFinancial analysis

Posted about 3 hours ago
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