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Remote IT Jobs
Problem Solving
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2,650 jobs found.

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🔥 Support Specialist
Posted 26 minutes ago

📍 United States

🔍 InsurTech and HealthTech

🏢 Company: Wisedocs AI

  • 2+ years of experience in customer support in a software or technology company.
  • Experience in a customer-facing environment.
  • Strong problem-solving and communication skills.
  • Patience and ability to manage stress effectively.
  • Ability to work independently and as part of a team.
  • Experience using ticketing systems such as Jira and Hubspot is nice to have.
  • Bachelor's degree or relevant experience is preferred.
  • Provide first-level support to customers and internal teams.
  • Run customer-facing calls for configuration, training, and troubleshooting.
  • Manage the customer-facing ticketing inbox in Jira and HubSpot, providing resolutions and escalating issues where needed.
  • Create engaging how-to overviews and resources for new product features.
  • Escalate potential bugs or errors to the development team and communicate with them effectively.
  • Translate new feature functions into user-friendly terminology and train internal and customer teams.
  • Manage customer instance settings and configurations.
  • Document customer interactions and solutions to contribute to our knowledge base.
  • Collaborate with the product team to provide feedback and insights based on customer needs.
  • Troubleshoot issues, diagnose problems, and guide users through step-by-step solutions.

JiraCommunication SkillsProblem SolvingCustomer serviceRESTful APIsTrainingTroubleshootingTechnical supportCustomer supportCustomer Success

Posted 26 minutes ago
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📍 United States

🧭 Full-Time

🔍 Coaching

🏢 Company: RemotivateJobs

  • 5+ years of generalist experience in marketing management, with a proven track record of driving revenue and business growth.
  • Background in personal brands or courses/coaching industry is a must.
  • A deep understanding of small business marketing challenges and how to scale effectively is crucial.
  • Expertise in lead generation through multi-channel marketing campaigns.
  • Background in performance marketing and digital growth strategies within eCommerce or SaaS.
  • Strong understanding of KPI tracking, data analytics, and marketing attribution using tools like HubSpot, Segmetrics, Kajabi, and Google Analytics.
  • Hands-on experience managing paid advertising across Meta (Facebook & Instagram), Google, LinkedIn, and YouTube Ads, with a proven track record of ROI-driven campaigns.
  • Excellent background in social media and email marketing.
  • Ability to strategically plan content and marketing initiatives.
  • Experience in managing affiliate programs, including recruitment, optimization, and monitoring performance.
  • Experience optimizing websites and sales funnels with Showit, WordPress, and Webflow.
  • Skilled in team management, project planning, and cross-functional collaboration with sales, customer service, and leadership teams.
  • Proficiency in content creation and  graphic design (Canva, Photoshop, Figma, or Adobe).
  • Strong organizational skills with experience managing multiple campaigns, teams, and projects simultaneously.
  • Develop and implement integrated marketing campaigns across social media, paid ads, and email marketing to drive lead generation and revenue growth.
  • Leverage tools like Segmetrics, HubSpot, Google Analytics, and Kajabi to track and optimize marketing performance.
  • Oversee all paid ad campaigns, including Meta (Facebook & Instagram), Google Ads, LinkedIn, and YouTube Ads, ensuring optimized performance and ROI.
  • Develop ad creatives, copy, and strategies to maximize engagement and conversions.
  • Plan content and marketing campaigns 2-3 months in advance to drive sales calls and company growth.
  • Oversee content creation and audience engagement across LinkedIn, Instagram, Facebook, and TikTok.
  • Manage and improve website performance using Showit, WordPress, and Webflow to maximize conversion rates.
  • Coordinate external contractors, strategic partnerships, and collaborations to enhance marketing reach.
  • Manage and scale the affiliate marketing program, including recruiting affiliates, optimizing commissions, and monitoring performance.
  • Build and nurture an engaged online community through social engagement strategies and ManyChat automation.
  • Oversee daily marketing operations, manage a small team of 5+, and ensure smooth execution of initiatives.
  • Utilize HubSpot, Notion, and other workflow automation tools to streamline marketing processes.

LeadershipProject ManagementAdobe PhotoshopFigmaGraphic DesignProduct ManagementSalesforceGoogle AnalyticsCross-functional Team LeadershipFinancial ManagementContent creationContent managementStrategic ManagementCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceSEOOrganizational skillsTime ManagementWritten communicationMultitaskingMicrosoft Office SuiteExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsMS OfficeCritical thinkingTeamworkFluency in EnglishActive listeningClient relationship managementSales experienceMarket ResearchData visualizationMarketingTeam managementLead GenerationStrategic thinkingDigital MarketingResearch skillsCRMFinancial analysisWordPressData analyticsCustomer SuccessEnglish communicationSaaSBudget managementPowerPointA/B testingPositive attitude

Posted 29 minutes ago
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📍 Finland, Germany, Sweden

🔍 Software Development

🏢 Company: Wolt - English

  • Solid experience using modern Typescript and React in the frontend and building solid scalable services and well-structured applications using them.
  • React Native and app development experience (Android or iOS) is a plus
Building scalable services and well-structured applications using Typescript and React.

Backend DevelopmentPythonSoftware DevelopmentFrontend DevelopmentGitReact NativeTypeScriptREST APIReactCommunication SkillsProblem SolvingAgile methodologiesScala

Posted 38 minutes ago
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🔥 Keywords Talent Community
Posted about 1 hour ago

📍 United Kingdom, Romania, Ireland, Canada, Australia

🧭 Full-Time

🔍 Software Development

🏢 Company: Keywords Studios💰 Post-IPO Equity 8 months ago🫂 Last layoff over 1 year agoAudioVideo GamesDigital MediaContent

  • Strong programming skills in C++, with experience in Unreal Engine or custom engines.
  • Expertise in at least one game development area, such as 3D maths, AI, physics, or UI.
  • Knowledge of digital marketing, branding, and content creation for game campaigns.
  • Experience in partnerships, sales, or client relations within the games industry.
  • Knowledge of functional, compliance, and localization QA for video games.
  • Knowledge of 3D applications such as Maya, 3ds Max, Blender, and Zbrush
  • Must have a strong reel/portfolio showing executed game/real time tech art
  • Strong portfolio/demo reel showcasing proficiency in 3D animation for video games.
  • Working closely with internal and external stakeholders to collaborate on AAA Game Development
  • Staying up to date with new technologies and art styles
  • Assisting and mentoring other artists in your areas of expertise
  • Problem-Solve and Innovate

Adobe Creative SuiteGame DesignGame DevelopmentQAUI DesignC++Project CoordinationContent creationUnreal engineCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringAttention to detailOrganizational skillsNetworkingProblem-solving skillsTeamworkResearchNegotiation skillsWritingActive listeningClient relationship managementStrong communication skillsData entrySales experienceMarket ResearchMarketingStakeholder managementDigital MarketingProcess improvementScriptingData analytics

Posted about 1 hour ago
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📍 United States

🧭 Employee

💸 5842.0 - 8967.0 USD per month

🔍 Procurement & Contract

🏢 Company: sor_external_career_site

  • Five (5) years procurement and contract experience related to the position such as developing and administering standard contracts, agreements, or solicitations.
  • Demonstrated experience in administering, developing, supporting evaluating and negotiating public or private service contracts for goods and services or agreements.
  • Demonstrated experience in researching, interpreting and applying statutes, rules and policies including public procurement code.
  • Coordinate all phases of the contractor selection process in accordance with rules, regulations and policies.
  • Develop, negotiate, execute and administer complex and high risk legally binding contracts for goods, trade services, public works, architectural and engineering (A&E) and other services.
  • Analyze procurement requests to determine if sufficient information is included to develop an invitation to bid or request for proposal.

Data AnalysisCommunication SkillsAnalytical SkillsProblem SolvingMicrosoft OfficeNegotiationOrganizational skillsTime ManagementWritten communicationComplianceReportingBudgetingRisk ManagementFinancial analysis

Posted about 1 hour ago
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📍 UK

🔍 Cyber Security

🏢 Company: SonicWall

  • 10 + years of related experience with a bachelor’s degree; or 6 years and a master’s degree or a PhD with 5 years’ experience; or equivalent experience.
  • Cyber Security CISSP Certified, CEH
  • ITIL Certified
  • Microsoft Azure or AWS Practitioner
  • Retaining specialist knowledge across SonicWall products to the desired level
  • SNSA & SNSP SonicWall Certified*Training will be provided
  • Familiarity with governance and compliance issues and management/reporting solutions and requirements. Working knowledge of HIPAA, PCI, SOX, FERPA, CIPA, GDPR, etc.
  • Full range of L2-L7 networking technologies and protocols, NAT, stateful firewall, IDS/IPS, web and content filtering, proxies, email security gateways, VPN and encryption (IPsec/SSL), PKI and key management, 802.11/WLAN, Syslog, NetFlow/IPFIX, Active Directory and LDAP, reading, interpreting and creating scripts, regular expressions and/or custom signatures, virtualization platforms including VMware, Hyper-V, AWS and Azure.
  • Proactive leadership of technical discovery workshops to qualify and validate the customer requirements, use cases and to build out a bill of materials, design, and if required, a statement of work that meets the desired outcome
  • Conduct advanced technical sales presentations and solution demonstrations across SonicWall portfolio to an audience typically between 10-500 persons, keeping partners and customers informed of our new solutions and industry trends
  • Talk to and demonstrate SonicWall unique value proposition, know our competitors’ offerings in this space and why we win. This includes sharing competitive insights with peers and sales
  • Build out a minimum of 10-20 trusted technical decision maker relationships with strategic channel partners and customers, holding reoccurring meetings with the solution decision makers including “C” level
  • Builds out and maintains personal lab for most common demo requests and personal development
  • Support remote partner product trials
  • Technical lead for proof of concepts that are either with a partner or direct with a customer
  • Participate in beta testing and feedback of products, working alongside the product management teams. In addition, function as the voice of the beta testers to consolidate feedback to product management teams and to the Pre-Sales stakeholders
  • Teaming with support where necessary to preserve relationships with partners and customers
  • Support key technical marketing initiatives, building out collateral, presenting for internal and external events
  • Lead key technical marketing initiatives, presenting ether internally or externally
  • Develop expertise to a PoC level in at least 7-10 SonicWall product areas and a subject matter expert and go to persons for theatre
  • Proactively shares best practices with fellow peers and sales on a regular basis
  • Provides mentorship for at least 1 x Solution Engineer
  • Keeps regional sales informed of roadmap insights, product updates and technical best practices
  • Promotes a culture of teaming with extended teams, working collaboratively and brings ideas forward that improves the overall effectiveness of the Pre-Sales organization
  • Adheres to the company values, guidelines, and solution engineering regional reporting tasks

AWSProject ManagementSQLBashCiscoCloud ComputingCybersecurityLDAPMicrosoft AzureCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceRESTful APIsMentoringLinuxDevOpsPresentation skillsNetworkingExcellent communication skillsCritical thinkingTeamworkNegotiation skillsJSONSales experienceScripting

Posted about 1 hour ago
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📍 United States

🧭 Full-Time

💸 45000.0 - 48000.0 USD per year

🔍 Financial Health

🏢 Company: Brigit👥 51-100💰 $75,000,000 Debt Financing almost 4 years agoInternetPersonal FinanceFinanceMobile AppsFinTech

  • At least a Highschool Degree or equivalent
  • 2+ years of experience in customer support
  • Passion about helping people and providing incredible customer care
  • Ability to work in a fast-paced work environment and thrive in ambiguity. Can handle a large volume of email inquires and solving customer questions in a timely manner
  • Empathy and problem solving skills
  • Efficient and clear communication skills to resolve difficult customer issues
  • Strong ability to spot trends or problems and creatively find solutions
  • Professional response to negative feedback or user interactions
  • Respond to emails and live chats (goal is 200/tickets a day, depending on volume)
  • Learn and be an expert in all the issues/situations our users need assistance with
  • Be on the lookout for issues reported by customers and create Jira tickets for other departments to review/resolve
  • Feel comfortable in escalating tickets as required and follow through to resolution
  • Acknowledge all feedback given from management regarding QA, attitude, or performance reviews
  • Escalation of all BBB threats, CFPB threats, FTC threats, legal matters and other high pressing issues to Management

JiraCommunication SkillsProblem SolvingCustomer serviceEmpathyCustomer support

Posted about 1 hour ago
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📍 Brazil

🧭 Contract

🔍 Software Development

🏢 Company: Nearform

  • Extensive experience in mobile app development with React Native, iOS (Swift/Objective-C), and Android (Kotlin/Java);
  • Experience adding React Native into an existing iOS and Android application;
  • Deep understanding of versioning control tools - Git in particular;
  • Experience leading mobile development projects and teams;
  • Excellent communication skills, comfortable working with key stakeholders to report progress, set expectations, and align goals.
  • Lead Mobile Development: Design, develop, and maintain high-quality mobile applications using React Native, as well as native iOS (Swift/Objective-C) and Android (Kotlin/Java).
  • Process Creation & Documentation: Establish best practices and workflows to ensure efficient mobile development processes.
  • Mentorship & Training: mentor internal and client development teams, providing knowledge transfer and structured learning paths to enable long-term project success.
  • Technical Leadership: Guide technical direction and decision-making and potentially lead a second team member as the project evolves.
  • Stakeholder Communication: Work closely with stakeholders to provide project status updates, address roadblocks, and propose strategic solutions.
  • Problem Solving & Mitigation: Proactively identify and resolve technical and organizational challenges that may arise during development ensuring high quality.

LeadershipAndroidGitiOS DevelopmentJavaKotlinObjective-CReact NativeSwiftCommunication SkillsProblem SolvingRESTful APIsMentoring

Posted about 2 hours ago
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🔥 Sr Business Data Analyst (US)
Posted about 2 hours ago

📍 United States of America

💸 68640.0 - 102960.0 USD per year

🔍 Financial Crimes Risk Management

  • 5+ years related business analysis experience required
  • Proficiency in SQL and or equivalent computer languages
  • Experience with data modeling and/or data transformation tools a plus (Erwin, SQL Developer, Informatica)
  • Experience working with Microsoft Azure cloud infrastructure a plus
  • Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
  • Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
  • Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach

SQLBusiness AnalysisData AnalysisErwinCommunication SkillsMicrosoft ExcelProblem SolvingData visualizationData modelingData managementChange Management

Posted about 2 hours ago
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📍 Thailand

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and LabelingUX DesignOutsourcingWeb DevelopmentTechnical SupportCall CenterInformation TechnologyTravelSoftwareSocial Media

  • Dutch and English languages at advanced/C1 level
  • Experience in customer support
  • Strong communication skills
  • Technical background is preferred
  • Provide B2B customer support via calls, emails and chats
  • Build positive and long-lasting relationships with customers
  • Identify and escalate complex technical issues, ensuring prompt resolution of requests
  • Assist customers with inquiries related to product features
  • Meet team KPIs
  • Securely work with customers’ sensitive information
  • Maintain working knowledge of our client’s products and services

REST APICommunication SkillsProblem SolvingCustomer serviceTroubleshootingTechnical supportCustomer supportCustomer SuccessEnglish communicationSaaS

Posted about 2 hours ago
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