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πŸ“ United States of America

🏒 Company: careers_alcon

  • Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.)
  • The ability to fluently read, write, understand and communicate in English
  • 2 Years of Relevant Experience
  • Perform corrective and preventive maintenance, retrofits, upgrades and system installations.
  • Establish and maintain a high level of customer satisfaction.
  • Promptly address customer concerns, quality assurance and medical safety issues.
  • Manage daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional and cross-functional teams.
  • Maintain all administrative responsibilities in a timely and accurate manner.
  • Assist Sales, Clinical and In-house teams including other Field Engineers as needed.
  • Manage inventory, keep accurate records, and promptly return unused and failed parts.
  • Promote service contract offerings and assist Inside Sales Specialist in selling service agreements to customers within the assigned territory.

SQLActiveMQCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceRESTful APIsLinuxAttention to detailOrganizational skillsTime ManagementWritten communicationDocumentationInterpersonal skillsAdaptabilityFluency in EnglishReportingTroubleshootingTechnical supportCRMEnglish communication

Posted about 8 hours ago
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πŸ“ Canada

πŸ” Healthcare

  • Experience in operations management, workforce management, or a similar role focused on optimizing service delivery.
  • Prior experience with workforce management tools like Dialpad or other scheduling and queue management software.
  • Experience working in a fast-paced environment where quick, informed decisions are essential.
  • The ability to divide your attention between multiple tasks at once and identify priority tasks appropriately.
  • Demonstrated an improver mindset (critical thinking) by identifying patterns and implementing process improvements.
  • Analytical and data-driven, comfortable with tracking metrics and translating them into actionable insights.
  • Intentional: You understand the ripple effects of real-time decisions and can balance immediate needs with long-term goals.
  • Resilient: You maintain composure during high-pressure situations and can adapt quickly when circumstances change.
  • Self-starter: You're proactive in identifying potential issues before they become problems and take initiative to develop solutions.
  • Collaborative: You excel at communicating across teams and can effectively coordinate resources during critical situations.
  • Detail-oriented: You have a keen eye for spotting discrepancies in schedules or metrics that others might miss.
  • Monitor channel queues to maintain service level agreements according to established priorities, ensuring customers receive timely support.
  • Develop and maintain a comprehensive skills database to optimize driver activities during high-volume periods.
  • Process schedule modification requests and coordinate with other departments for time-sensitive needs.
  • Identify coverage gaps and collaborate with scheduling & leadership teams to implement solutions.
  • Facilitate cross-departmental communication during incidents, releases, and other high-impact events.
  • Develop contingency plans for unexpected volume spikes or staffing shortages.
  • Perform post-mortem analyses after significant service disruptions to identify preventative measures.
  • Track volume trends and identify correlations with events to provide feedback to our Workforce Analyst for future planning.
  • Verify accuracy of driver skill configurations in our Workforce Management Software (Dialpad)
  • Track adherence metrics and provide feedback to Team Captains to facilitate performance improvement.
  • Create and maintain documentation of real-time decision protocols.

Data AnalysisOperations ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailMultitaskingDocumentationInterpersonal skillsAdaptabilityCritical thinkingTeamworkReportingTroubleshootingData visualizationProcess improvement

Posted about 12 hours ago
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πŸ“ United States

πŸ’Έ 150000.0 - 175000.0 USD per year

🏒 Company: only_confidential_executive_recruiting

  • Bachelor's degree from an accredited university or college
  • 8-10 years of experience in project management or contract management
  • Research, develop and implement risk mitigation strategies
  • Manage and drive Contract Change Order execution in accordance with GE entitlement
  • Research, pursue, negotiate and obtain insurance claim recoveries
  • Drive Supplier recovery working in conjunction with Sourcing
  • Ensure timely and accurate maintenance of databases to track and drive risk mitigation, vendor recovery and insurance recovery
  • Perform pre-award risk analysis of customer contract terms and conditions
  • Development and negotiation of terms and conditions with major subcontractors
  • Ensure appropriate insurance policies are in place for assigned projects
  • Maintain contract management documentation and electronic files, including contemporaneously obtaining and managing critical back-up documentation for delays, claims, back-charges and rejections
  • Work closely with Project Managers to ensure timely submission of contractual notifications / deliverables
  • Draft Change Orders, letters, replies and notifications to customers
  • Provide contractual analysis and interpretation on project commercial issues and drive to successful resolution and closure
  • Maintain eARS and issues Internal Change Orders as required
  • Visit customer sites and lead Contract analysis of problems
  • Prepare and present claims mitigation presentations to customers

LeadershipProject ManagementSQLProject CoordinationCommunication SkillsMicrosoft ExcelProblem SolvingCustomer serviceMentoringNegotiationDocumentationCoachingInterpersonal skillsReportingSales experienceRisk ManagementTeam managementStrategic thinkingFinancial analysisChange ManagementPowerPoint

Posted about 12 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 115000.0 - 120000.0 USD per year

πŸ” Mental Health

🏒 Company: Gotham Enterprises Ltd

  • Master’s degree in Social Work, Counseling, Psychology, or similar field
  • Active LMFT, LCSW, or LPCC license in California
  • Experience using virtual therapy tools
  • Provide virtual therapy using evidence-based methods
  • Assess client needs and implement effective treatment plans
  • Keep accurate, organized client documentation

Communication SkillsTime ManagementDocumentationInterpersonal skillsProblem-solving skillsEmpathyActive listeningClient relationship management

Posted about 13 hours ago
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πŸ“ Philippines

πŸ’Έ 500.0 USD per month

  • At least 1 year of data analysis experience
  • At least 1 year of Agile Process Knowledge
  • Strong analytical and problem-solving skills
  • Proficient in Google Suite
  • Map all source to destination files to ensure precise data transformation and loading.
  • Create, update, and manage configuration files essential for the ETL platform.
  • Regularly adjust platform configurations to accommodate new data sources.
  • Perform preliminary analysis and troubleshooting for potential data issues, escalating only those that require engineering intervention.
  • Maintain comprehensive records of all configurations and mappings for auditing and future reference.
  • Collaborate with the engineering team to clarify requirements and ensure seamless escalation of issues.

SQLAgileData AnalysisETLCommunication SkillsAnalytical SkillsProblem SolvingDocumentationTroubleshootingData visualizationData modelingData management

Posted about 14 hours ago
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πŸ”₯ QA Engineer II - Aplos
Posted about 15 hours ago

πŸ“ British Columbia, Canada

πŸ’Έ 77000.0 - 110000.0 CAD per year

πŸ” Software Development

🏒 Company: Aplos/Raisely/KeelaπŸ‘₯ 11-50CharityNon ProfitSoftware

  • Minimum 3 years in test automation.
  • Proficient in manual testing across various environments (e.g., web, mobile, API).
  • Proficient with test design techniques (e.g., equivalence partitioning, boundary value analysis, state transition, exploratory testing, usability testing).
  • Proficient with Agile/Scrum methodologies.
  • Proficient in writing test documentation, requirements review, and creating bug reports.
  • Proficient with SQL queries (Filtering, sorting, joining, aggregations, subqueries).
  • Proficient in writing, executing, and monitoring automated test suites.
  • Proficient with version control systems (e.g.,git, subversion, mercurial).
  • Proficient with CI/CD pipelines and integrating automated tests.
  • Expertise in functional and non-functional testing (e.g., performance, security).
  • Expertise in test automation frameworks (e.g., Selenium, Cypress, Playwright).
  • Strong communication skills and a willingness to learn.
  • Strong problem-solving, debugging and analytical skills.
  • Strong attention to detail and accuracy.
  • Experience with tools such as Jira/Linear (Project Management), Confluence/Notion/Google Suite (documentation), Slack (communication), Test Rail (Test Case Management), and Aqua (IDE).
  • Advocate for quality throughout the software lifecycle.
  • Collaborate with engineers to ensure testability of features.
  • Design and execute test cases based on requirements and specifications.
  • Prepare datasets to test logic, error handling, and system workflows.
  • Identify, log, and retest defects, ensuring reproducibility.
  • Perform functional, exploratory, regression, API, mobile, and cross-browser testing.
  • Use SQL queries and API calls to validate data.
  • Develop and maintain automated test scripts.
  • Own end-to-end testing for specific features or modules.
  • Contribute to test strategies, including risk-based testing.
  • Participate in team meetings and training sessions.
  • Create and maintain quality documentation.
  • Contribute to code reviews through adherence to team standards, best practices and knowledge sharing.
  • Contribute to meeting team goals.
  • Provide mentorship for junior team members.
  • Lead feature training sessions.
  • Review and approve quality documentation.
  • Perform other related duties and projects as business needs require at the direction of management

SQLAgileCypressGitQA AutomationSCRUMJiraAPI testingManual testingREST APIRegression testingTestRailSeleniumCommunication SkillsAnalytical SkillsCI/CDProblem SolvingAgile methodologiesMentoringAttention to detailDocumentationDebuggingConfluence

Posted about 15 hours ago
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πŸ“ Canada

🧭 Full-Time

πŸ’Έ 83725.0 - 108350.0 CAD per year

πŸ” Software Development

🏒 Company: SamsaraπŸ‘₯ 1001-5000πŸ’° Secondary Market over 4 years agoπŸ«‚ Last layoff about 5 years agoCloud Data ServicesBusiness IntelligenceInternet of ThingsSaaSSoftware

  • 3+ years of experience in Knowledge Management or Enablement, with a strong focus on creating and maintaining documentation for both customers and internal teams. This includes developing, organizing, and updating knowledge articles.
  • Experience translating technical requirements into operational materials
  • Experience managing complex content projects and cross-functional partnerships, including measurable improvements to customer self-service
  • Experienced in working with knowledge management and ticketing systems
  • Strong interpersonal skills to collaborate with cross-functional teams and to communicate effectively with stakeholders at all levels
  • Adapt at managing multiple priorities and embracing change with ease.
  • Bachelor's degree in a related field.
  • Collaborate closely with Product Managers, Support Engineers, and other stakeholders to gather and translate technical information into operational employee facing content.
  • Work closely with Accounting, Billing, and Invoicing teams to collect and convert complex financial information into documentation that is clear, actionable, and easy to find.
  • Assist in managing the Financial Operations knowledge management roadmap and contribute to the completion of projects within the roadmap.
  • Collaborate with accounting teams to implement and maintain KM processes and standards.
  • Support various financial operations projects and initiatives, ensuring their successful execution.
  • Assist in monitoring and reporting on KPIs to evaluate KM effectiveness, sharing insights with the organization.
  • Participate in identifying and implementing improvements in KM processes and technology.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Project ManagementJiraFinancial ManagementRESTful APIsAccountingDocumentationStakeholder managementConfluence

Posted about 16 hours ago
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πŸ“ Canada

🧭 Full-Time

πŸ’Έ 83725.0 - 108350.0 CAD per year

πŸ” Software Development

🏒 Company: SamsaraπŸ‘₯ 1001-5000πŸ’° Secondary Market over 4 years agoπŸ«‚ Last layoff about 5 years agoCloud Data ServicesBusiness IntelligenceInternet of ThingsSaaSSoftware

  • 3+ years of experience in Knowledge Management or Enablement, with a strong focus on creating and maintaining documentation for both customers and internal teams. This includes developing, organizing, and updating knowledge articles.
  • Experience translating technical requirements into operational materials
  • Experience managing complex content projects and cross-functional partnerships, including measurable improvements to customer self-service
  • Experienced in working with knowledge management and ticketing systems
  • Strong interpersonal skills to collaborate with cross-functional teams and to communicate effectively with stakeholders at all levels
  • Adapt at managing multiple priorities and embracing change with ease.
  • Bachelor's degree in a related field.
  • Collaborate closely with Product Managers, Support Engineers, and other stakeholders to gather and translate technical information into operational employee facing content.
  • Work closely with Accounting, Billing, and Invoicing teams to collect and convert complex financial information into documentation that is clear, actionable, and easy to find.
  • Assist in managing the Financial Operations knowledge management roadmap and contribute to the completion of projects within the roadmap.
  • Collaborate with accounting teams to implement and maintain KM processes and standards.
  • Support various financial operations projects and initiatives, ensuring their successful execution.
  • Assist in monitoring and reporting on KPIs to evaluate KM effectiveness, sharing insights with the organization.
  • Participate in identifying and implementing improvements in KM processes and technology.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Project ManagementJiraTableauContent creationContent managementCommunication SkillsCollaborationMicrosoft ExcelAccountingOrganizational skillsTime ManagementWritten communicationDocumentationInterpersonal skillsAdaptabilityProblem-solving skillsFinancial analysisFinanceConfluenceEnglish communication

Posted about 16 hours ago
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πŸ“ Costa Rica

🏒 Company: clarioclinical_careers

  • Familiarity with PC-based computers and standard software packages including e-mail, word processors, Excel spreadsheets and databases.
  • Knowledge of the drug development/clinical trials process/basic clinical research and/or experience working in a pharmaceutical environment preferred
  • Knowledge of β€œgood clinical practices” preferred
  • Familiarity with network navigation and file saving conventions, including moving/copying files and folders
  • Ability to work in group setting and independently; ability to adjust to changing priorities
  • Excellent attention to detail and orientation toward meticulous work
  • Strong interpersonal and communication skills, both verbal and written
  • Ability to provide and maintain a professional and positive attitude
  • Self-motivated with ability to work in teams with minimal supervision, with aggressive deadlines
  • Strong documentation and organizational skills
  • Goal oriented
  • Coordinates all site and operational activities
  • Assist in preparation and reproduction of study materials
  • Follow up with outstanding documentations from clinical sites to complete site qualification
  • Schedule logistical and technical trainings with site personnel
  • Create test run requests for sites submitting digital data
  • Review, process, track and monitor all study related data received from sites
  • Assist in the monitoring and resolution of data discrepancies
  • Manage site communications, generate site and patient reports and queries, and verify reports prior to distribution to clinical sites and sponsors
  • Investigate and complete logistical edit checks
  • Report issues found with study systems
  • Perform day to day IQC activities including coordinating, requesting, tracking and processing of IQC data including: Baseline, on-going, and end/interim analysis IQC Data Review, Coordination of cross calibration phantom rotation, Phantom data analysis and data entry, Ensuring accuracy of tracking information in IQC Tracking and study tracking databases as pertaining to IQC and/or DXA scanner information, Coordinating machine change instances for appropriate documentation and equivalence data collection, Machine Equivalence analysis and processing, Ensure IQC data is collected and maintained according to applicable SOPs and/or study protocol requirements, Manage Baseline, Interim and End of Study IQC data submissions, track and report progress to study teams and ensure timelines are met
  • Communicate with Bioclinica clinical study team and/or sponsor regarding deliverables
  • Understand functions of software used to produce and collect IQC data
  • BMD Scan Review Form preparation
  • Study database maintenance (e.g., change of contact information)
  • Assists Project Managers with project administration by Planning and coordinating the site start-up activities, Reading and understanding project protocol documents, Entering, maintaining, and tracking of data in internal software, Participating in project meetings, conference calls, and training calls
  • Assists Project Managers in maintaining, reviewing and communicating project progress by Reviewing and analyzing project tracking weekly, Generates, tracks and resolves data queries, Identifying site and data trends, and recommending actions to Project Manager, Communicating and following up on project tracking discrepancies, Assisting in monitoring data flow, Generating, reviewing and distributing weekly/monthly project tracking reports
  • Ensures the development and adherence to project timelines as they relate to therapeutic processes by Following up on outstanding items including missing data, incomplete paperwork, etc., Managing site communication, including distribution of subject data reports, Assisting in tracking and resolving of client issues, Scheduling and tracking completion of site training, Serving as additional point of contact to client, sites, sponsors, etc.
  • Keeping supervisor advised of current issues
  • Maintains client (internal and external) satisfaction by Responding to inquiries in a professional, courteous and timely manner
  • Maintains Quality Service and Departmental Standards by Reading, understanding and adhering to organizational Standard Operating Procedures (SOPs), Assisting in establishing and enforcing departmental standards, Participating in the modification of company SOPs related to the therapeutic team
  • Maintains Technical and Industry Knowledge by Attending and participating in applicable company-sponsored training

SQLData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailOrganizational skillsDocumentationInterpersonal skillsTeamworkReportingTrainingStrong communication skillsData entryData management

Posted about 17 hours ago
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πŸ“ Worldwide

πŸ” Brokerage, Trading, Fintech

🏒 Company: EqvilentπŸ‘₯ 51-100Finance

  • ~2 years of experience in project coordination or operations, ideally in a trading, fintech, or financial environment.
  • Keen interested in working with technical, compliance, Risk and back-office teams.
  • Hands-on experience with project tracking and documentation is an advantage.
  • Strong analytical mindset with working knowledge of Excel, SQL, or BI tools.
  • Excellent verbal and written communication skills.
  • Experience in external-facing roles, including working with vendors or market participants.
  • Support the onboarding of new trading venues and brokers, coordinating efforts across technical and operational teams.
  • Collaborate with external partners (e.g., exchanges, custodians) to define and drive requirements and timelines.
  • Co-lead projects from initiation to deployment: defining scope, managing schedules and risks, and ensuring accountability.
  • Track deliverables, manage documentation, run effective internal and external meetings.
  • Maintain clear and proactive communication with both internal stakeholders and external partners.
  • Escalate timeline risks and dependencies clearly and in a timely manner.

Project ManagementSQLBusiness AnalysisProject CoordinationCommunication SkillsAgile methodologiesDocumentationProblem-solving skillsCross-functional collaborationRisk ManagementStakeholder managementFinance

Posted 1 day ago
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