Remote Working

Remote working from home provides convenience and freedom, a lifestyle embraced by millions of people around the world. With our platform, finding the right job, whether full-time or part-time, becomes quick and easy thanks to AI, precise filters, and daily updates. Sign up now and start your online career today — fast and easy!

Remote IT Jobs

Troubleshooting

1,004 jobs found. to receive daily emails with new job openings that match your preferences.

1,004 jobs found.

Set alerts to receive daily emails with new job openings that match your preferences.

Apply

🔥 Client Support Specialist

Posted about 1 hour ago

📍 Worldwide

🧭 Full-Time

🔧 Requirements

At least 5 years of experience in client success or account management, with a proven track record of overseeing client accounts and effectively managing interactions across multiple communication channels (chat, email, and calls). Prior experience in a senior, lead, or managerial capacity is highly preferred.
Proven experience in providing B2B technical solutions, including resolving complex technical issues, assisting with system integrations, and delivering tailored product implementations, while maintaining strong client relationships and ensuring adherence to service-level agreements (SLAs).
Demonstrated expertise in supporting U.S. clients, prioritizing exceptional customer satisfaction.
Fluent in English, with strong written and verbal communication skills. You can break down and articulate complex ideas in simple, understandable ways.
Highly organized with strong attention to detail. Have a great approach to high level accuracy within a deadline-driven environment.
Comfortable working in a dynamic startup environment and taking ownership of client issues.You are highly proactive, curious, driven and self-sufficient.

💡 Responsibilities

Support merchants through a full end-to-end platform onboarding process, guiding them in adapting to our tool and troubleshooting any issues.
Engage with clients via email and phone, ensuring all interactions are handled with professionalism and clarity.
Respond to and resolve technical inquiries in a timely and efficient manner.
Maintain accurate records of interactions and follow up to ensure client satisfaction.
Collaborate with cross-functional teams to escalate and resolve complex issues.

Communication Skills RESTful APIs Account Management Troubleshooting Client relationship management Technical support Customer Success

Posted about 1 hour ago

Apply

🔥 Customer Advisor, Sales & Onboarding (Contract)

Posted about 2 hours ago

📍 United States, Canada

🧭 Contract

💸 41740.0 - 55100.0 USD per year

🔍 Telecommunications

🔧 Requirements

Minimum of 2 years of related work experience in a call center, technical support, or sales support environment.
Post-secondary education or equivalent work experience.

💡 Responsibilities

Handling inbound calls and chats while making outbound calls to current and future customers to answer inquiries, book appointments, and provide general support.
Updating and maintaining accurate customer information in our systems.
Coordinating with various teams, including Field Installation, Technical Support, and Enterprise Sales, to ensure seamless order fulfillment.
Using multiple software tools (Slack, G-Suite, Amazon Connect etc.) to manage the order life cycle and deliver an exceptional customer experience.
De-escalating customer concerns and providing effective solutions to enhance customer satisfaction.

Salesforce Communication Skills Customer service RESTful APIs Troubleshooting Sales experience Computer skills Technical support CRM Customer support

Posted about 2 hours ago

Apply

🔥 Dutch Speaking Customer Support for Streaming TV & Movie Services Department

Posted about 3 hours ago

📍 Greece

🔍 Streaming TV & Movie Services

🏢 Company: Mercier Consultancy

🔧 Requirements

Fluency in Dutch and English, both written and verbal
Previous experience in customer support, ideally in the streaming or entertainment industry
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
A proactive approach to ensuring customer satisfaction
Ability to manage multiple inquiries efficiently in a fast-paced environment
Familiarity with customer support tools and streaming technologies is a plus

💡 Responsibilities

Respond to customer inquiries in Dutch via phone, email, and chat
Assist customers with questions related to streaming services, account management, and content availability
Document client interactions and solutions accurately in our support system
Work collaboratively with technical teams to resolve customer issues
Provide detailed information on service features and troubleshooting steps
Gather customer feedback to improve our services
Participate in training sessions to remain informed about new features and updates

Communication Skills Problem Solving Customer service RESTful APIs Written communication Verbal communication Troubleshooting Technical support Customer support Customer Success

Posted about 3 hours ago

Apply

🔥 Resident Engineer - Remote USA

Posted about 4 hours ago

📍 United States, Canada

🔍 Networking

🔧 Requirements

5 years or more of working experience in the computer or networking industry
Significant experience with element management, network management tools, alarming, reporting, and network operations.
Excellent understanding of the utilization of Policy Base Route Maps and Access Lists for the purpose of traffic steering, replication and flooding to various analytics tools
Excellent IP networking fundamentals and extensive experience in the application of IP protocols.
Excellent understanding of network architectures including the roles of routers, switches, and application delivery controllers.
Excellent understanding of wireless, especially LTE networks for the purpose of designing configurations to collect data from signaling flows utilized to various tools.
Excellent network analysis fundamentals and robust troubleshooting skills, especially L1/2/3 troubleshooting skills.
Experience with: ARP, STP, DHCP, NAT, VRRP, RIP, OSPF, TCP/IP, VPN, UDP, HTTP, SSH, SSL and DNS.
Experience with: virtualization, network management, network security, firewalls, cache servers, proxies, WAN optimizers, web servers and Linux
Experience with SNMP and SNMP based SIEM and NMS systems
Experience with RDBMS, preferably Oracle.
Experience with packet analyzers like Wireshark
Experience communicating and organizing project requirements

💡 Responsibilities

Provide technical support to customers related to the design, logical configuration, and installation documentation of Extreme Networks products and technologies
Review of incoming requests from customers, manage schedules of equipment installation and escalation to ensure projects meet committed timelines
Provide direct on-site support to customers and field personnel in resolving engineering problems related to Extreme Networks products and technologies
Display the ability to orchestrate customers networking needs into a virtualized environment utilizing scripting with strong Linux abilities
Document customer issues in a service request database
Ensure client expectations are properly managed and technical issues are resolved to the customer's satisfaction in a timely manner
Work with Extreme Networks escalation support and product development teams to bring highly complex customer issues to timely resolution
Verify software defect fixes in a lab before software releases are provided to customer
Document all events and interactions related to resolving customer’s technical issues
Provide hands on engineering and operational direction for network analytics platform
Create Methods of Procedure for operations team implementation
Design and Drive deployment of new tools within the performance and analytics domain
Candidate must be able to effectively manage many different tasks simultaneously.
Review and potential creation of technical documentation for training materials, technical marketing collateral, and troubleshooting guides may be required.
Must be highly skilled in the use of diagnostic aids, tools and appropriate lab equipment including the ability to instruct remote employees during troubleshooting events.
Accept and complete special project assignments.

Project Management Python Cisco Oracle RDBMS CI/CD Linux Excellent communication skills Troubleshooting Technical support Scripting Customer support

Posted about 4 hours ago

Apply

🔥 Technical Support Engineer

Posted about 4 hours ago

📍 United States

🧭 Full-Time

🔍 B2B SaaS

🏢 Company: Nooks

🔧 Requirements

3+ years of Technical Support experience providing end-user support on complex, feature-rich B2B SaaS platforms.
Demonstrated success providing support through Slack, live chat channels, and email.
Proficient in real-time troubleshooting, including video conferencing and remote access.
Excellent written and verbal communication skills.
Self-starter with experience learning and working with a rapidly changing SaaS platform in an early-stage startup.
Proven ability to work independently and manage multiple tasks efficiently.

💡 Responsibilities

Provide prompt, empathetic, and clear communication to help users resolve issues while creating a positive and memorable support experience.
Debug and troubleshoot complex technical problems across our platform, collaborating with engineering teams to escalate and resolve issues as needed.
Consistently achieve key performance metrics, such as response times, resolution times, and customer satisfaction scores.
Identify patterns in support requests to address root causes, anticipate user needs, and improve the product. Share insights and feedback with internal teams to ensure customer needs are at the forefront of product decisions and drive continuous improvement.
Collaborate closely with engineering, product, and customer success teams to streamline processes and enhance the overall user experience.
Foster a culture of continuous learning by sharing expertise, mentoring teammates, and contributing extensively to a robust knowledge base that empowers users and reduces repetitive inquiries

API testing REST API Communication Skills Problem Solving Customer service Written communication Troubleshooting JSON Technical support CRM Debugging Customer support SaaS

Posted about 4 hours ago

Apply

🔥 Trust & Safety Specialist I

Posted about 18 hours ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🏢 Company: Papa

🔧 Requirements

Commitment to integrity and ethical, unbiased decision-making regarding Member and Pal complaints.
Ability to resolve customer incidents with empathy and decisiveness, while adhering to company policies and procedures.
Strong command of customer care skills such as active listening, de-escalation, professionalism, and courtesy to all members of the Papa community.
Ability to multitask: You can conduct research and speak on the phone while simultaneously operating several applications (including but not limited to) G-Suite, Zendesk, and more. Ability to quickly research and analyze phone calls, live conversations, and internal data.
Ability to work productively in a fast paced environment without direct supervision.
Exceptional written skills: You take excellent and organized notes, can summarize information concisely, and can polish your writing to be client-facing.
Exceptional verbal communication skills: You are a skilled communicator and listener. You are an expert at de-escalating tension with our community of Members and Pals, and your interactions with our community yield resolution and satisfaction.
Exceptional organizational skills: You can keep track of multiple deadlines and project manage and prioritize your work accordingly.
Commitment to supporting a diverse, inclusive, and collaborative work environment.
Works productively in a fast paced environment.
Critical thinking and strong decision making skills.
Collaborates well with peers and cross functional teams.
Ability and willingness to adapt to changing work environments which shift direction and tasks throughout the day.
Communication skills are clear, precise, engaging and compassionate.
Committed to supporting a diverse, inclusive, and collaborative work environment.

💡 Responsibilities

Meet key performance indicators for triaging inbound cases by appropriately categorizing the cases, and summarizing the cases in professional, succinct language.
Resolve general support cases on a daily and weekly average.
Immediately identify and flag safety concerns to appropriate internal teams.
Summarize case details in clear and concise client-facing language.
Help the team by stepping in to support in-bound calls, triage, and general support cases, as needed for load balancing.
Be able to work either standard weekday and daytime shifts, or weekend and evening shifts (we have roles for both).

SQL Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Microsoft Office Attention to detail Organizational skills Written communication Multitasking Critical thinking Empathy Verbal communication Troubleshooting Active listening Data entry Customer support

Posted about 18 hours ago

Apply

🔥 SaaS Tier 2 Support Specialist, Payment Product

Posted about 19 hours ago

📍 AL, AZ, CA, CO, CT, FL, GA, ID, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY

🧭 Full-Time

💸 52000.0 - 75000.0 USD per year

🔍 SaaS, Payment Product

🏢 Company: Storable Careers - One Posting

🔧 Requirements

2+ years of product support experience in technical, payments related support position
Bachelor’s degree in Business Applications, Computer Science, or a related field is desired or equivalent work experience.
Previous Merchant Service, Banking, or Financial experience required.
Experience with credit card processing is a must.
Computer/IT Certification a plus (or equivalent years of work experience)
Excellent interpersonal communication skills, both verbal and written, and ability to remain calm and professional in all circumstances
Excellent phone skills, which includes actively listening and developing effective questioning techniques to resolve issues
Excellent knowledge of customer service principles and practices with previous customer service experience
Proven ability to resolve escalated technical issues by quickly identifying problems, forming solutions, including customized solutions that are outside of the generally accepted use of a product function, and executing step-by-step troubleshooting procedures
Excellent understanding of the general aspects of the job, including thorough knowledge of relevant software computer applications and equipment
A positive, professional, solution-oriented, enthusiastic and team-oriented attitude
Demonstrated ability to handle interruptions well and move between tasks with ease while still meeting deadlines
Ability to follow department processes and procedures
Experience utilizing CRM systems

💡 Responsibilities

Provide guidance and support to clients over phone and email, ensuring to register and classify cases based on severity and priority
Utilize existing knowledge base, manuals or other reference materials to resolve cases
Proactively investigate and resolve cases while collaborating with team members
Contribute and update our knowledge base and communities
Accept and retain ownership of requests, provide regular updates to support and /or customers on the status of each request and manage aging of assigned requests
Handle interruptions well and move between tasks with ease while still meeting deadline
Collaborate with product or engineering to troubleshoot and triage issues for customers.
Analyze payments related issues from other team members to assist triaging and troubleshooting
Replicate and log reported bugs in bug tracking system
Escalate cases to Escalation or R&D Engineers when required
Serve as subject matter expert for payments ecosystem and lifecycle
Possess a deep understanding of the organization's software, staying current with system information, changes and updates, and escalate more complex inquiries
Update documentation regarding payments support to share knowledge of payments with the rest of the organization.
Leverage extensive knowledge of payments lifecycle to troubleshoot and triage unknown errors.
Assist in actively training existing and new support representatives around aspects of supporting payments.

SQL REST API Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Attention to detail Organizational skills Written communication Documentation Adaptability Teamwork Troubleshooting Active listening Client relationship management Data entry Computer skills Technical support CRM Financial analysis SaaS

Posted about 19 hours ago

Apply

🔥 Customer Support Agent (f/m/x)

Posted about 20 hours ago

📍 Germany

🧭 Full-Time

🔍 B2B SaaS

🏢 Company: doinstruct

🔧 Requirements

2+ years of experience in customer support or a similar role in a B2B SaaS environment.
Excellent written and verbal communication skills in German and English
A proactive mindset with a passion for solving complex problems.
A high degree of empathy and customer-centric thinking.
Proven ability to work autonomously and take ownership in a startup or high-growth environment.

💡 Responsibilities

Handle incoming support inquiries via email, chat, and occasional phone calls.
Become a subject matter expert in the Doinstruct platform, helping customers navigate complex features and troubleshooting challenges.
Support our teamlead in establishing scalable support processes and best practices for a growing team.
Gather customer feedback and work closely with Product and Engineering teams to improve the platform.
Independently prioritize and resolve support requests, keeping the customer’s needs at the forefront.

Communication Skills Problem-solving skills Empathy Troubleshooting Process improvement CRM Customer support Customer Success English communication SaaS

Posted about 20 hours ago

Apply

🔥 Demo Engineer

Posted about 20 hours ago

📍 India

🧭 Full-Time

🔍 Data Governance

🏢 Company: Atlan

🔧 Requirements

Proven experience managing and administering demo or sandbox environments, with a strong understanding of cloud platforms (AWS, Azure, Google Cloud).
Proficiency in scripting languages such as Python or Java.
Ability to work closely with development and product teams to integrate new features into demo environments, ensuring they are demonstration-ready.
Excellent troubleshooting skills and the ability to swiftly resolve technical issues to maintain the integrity of demo environments.
Strong communication skills to work effectively with cross-functional teams, understand their needs, and translate them into technical solutions.
Meticulous in curating demo environments, ensuring that every asset and configuration enhances the demonstration experience.
Eager to stay updated with the latest technologies and best practices to continuously improve demo environments and processes.

💡 Responsibilities

Manage Demo Environments: Oversee the administration and maintenance of all Atlan demo environments to ensure they run smoothly and reliably.
Create Sandbox Environments: Develop and manage sandbox environments tailored to specific client needs and demonstration scenarios.
Automate Asset Creation: Design and implement automation scripts and tools to efficiently curate sandbox environments.
Integrate New Features: Collaborate with the development/product teams to ensure that new features are integrated into demo environments promptly and are ready for showcasing.
Curate and Enrich Environments: Populate demo environments with relevant assets, datasets, and configurations to create engaging and informative demonstrations.
Collaborate with Teams: Work closely with Sales, Marketing, and Product teams to understand demo requirements and customise environments to meet specific objectives.
Maintain Documentation: Create and update comprehensive documentation for demo environment setups, configurations, and automation processes.
Troubleshoot Issues: Provide technical support for demo environments, quickly resolving any issues to minimize downtime and ensure seamless presentations.Continuously Improve: Identify opportunities to enhance demo environments and processes, implementing best practices and innovative solutions to increase efficiency and effectiveness.

AWS Python SQL Cloud Computing Git Java Communication Skills Collaboration CI/CD RESTful APIs Attention to detail Troubleshooting Technical support Scripting Data management

Posted about 20 hours ago

Apply

🔥 Technical Support Partner

Posted 1 day ago

📍 Brazil, Mexico, Colombia, Argentina, Peru, Chile, Guatemala, Ecuador, Bolivia, Dominican Republic, Honduras, Paraguay, El Salvador, Costa Rica, or Uruguay

🧭 Full-Time

🔍 Healthcare

🏢 Company: Qventus👥 101-250💰 $85,000,000 Series D 2 months agoArtificial Intelligence (AI)Machine Learning Hospital Analytics Health Care

🔧 Requirements

An understanding of the technical capabilities needed for enterprise-wide project management.
Experience in SQL and ETL / Python / BI support
Experience working cross-functionally with multiple teams, both internally and externally, to manage end-to-end project lifecycles and to drive project milestones to completion.
Knowledge of inpatient and perioperative metrics, processes, challenges, and solutions.
A track record of applying strong quantitative and analytical skills in prior roles.
Prior experience supporting projects for hospital systems (e.g. EHR implementations)
Skilled at understanding, documenting, and analyzing data using a variety of tools (Data validation dashboards, interpreting JAVA/SQL code, complex Excel functions, etc.)
Experience with support processes (SLAs, OLAs, Product or application support)
Maintaining appropriate versioning of documentation to support the Qventus solution.
Excellent communication skill - Written and verbal.

💡 Responsibilities

Tier 2 technical level support to clients, or triaging/escalating issues to appropriate technical teams.
Provide technical project leadership to manage the full deployment of key post go-live product solutions by prioritizing tasks, identifying dependencies, and ensuring deliverables are met.
Work with functions like Data Integration Specialists, Data Engineers, Clinical Operation Consultants, and Product Specialists after each deployment to identify and implement solutions that deliver client value.
Collaborate with external client teams to understand evolving requirements/needs and communicate potential approaches to address them.
Understand Qventus Periop and Inpatient solutions to create and sustain buy-in from core users, executives, and surgeons around workflows and tool adoption
Identify and mitigate risks and advise Delivery team leaders on project opportunities and risks, driving any issues to resolution.
Identify process improvement opportunities and create structured approaches to close gaps.
Creates a customer base who is excited about Qventus and serves as a reference for prospective customers.

Project Management Python SQL Data Analysis ETL Java Communication Skills Analytical Skills Problem Solving Customer service RESTful APIs Written communication Troubleshooting JSON Data visualization Technical support Data management Customer support

Posted 1 day ago

Apply

Shown 10 out of 1004

Ready to Start Your Remote Journey?

Apply to 5 jobs per day for free, or get unlimited applications with a subscription starting at €5/week.

Subscribe Now Sign Up Free

Why do Job Seekers Choose Our Platform for Remote Work Opportunities?

We’ve developed a well-thought-out service for home job matching, making the searching process easier and more efficient.

AI-powered Job Processing and Advanced Filters

Our algorithms process thousands of offers postings daily, extracting only the key information from each listing. This allows you to skip lengthy texts and focus only on the offers that match your requirements.

With powerful skill filters, you can specify your core competencies to instantly receive a selection of job opportunities that align with your experience.

Search by Country of Residence

For those looking for fully remote jobs in their own country, our platform offers the ability to customize the search based on your location. This is especially useful if you want to adhere to local laws, consider time zones, or work with employers familiar with local specifics.

If necessary, you can also work remotely with employers from other countries without being limited by geographical boundaries.

Regular Data Update

Our platform features over 40,000 remote work offers with full-time or part-time positions from 7,000 companies. This wide range ensures you can find offers that suit your preferences, whether from startups or large corporations.

We regularly verify the validity of vacancy listings and automatically remove outdated or filled positions, ensuring that you only see active and relevant opportunities.

Job Alerts

Once you register, you can set up convenient notification methods, such as receiving tailored job listings directly to your email or via Telegram. This ensures you never miss out on a great opportunity.

Our job board allows you to apply for up to 5 vacancies per day absolutely for free. If you wish to apply for more, you can choose a suitable subscription plan with weekly, monthly, or annual payments.

Wide Range of Completely Remote Online Jobs

On our platform, you'll find fully remote work positions in the following fields:

IT and Programming — software development, website creation, mobile app development, system administration, testing, and support.
Design and Creative — graphic design, UX/UI design, video content creation, animation, 3D modeling, and illustrations.
Marketing and Sales — digital marketing, SMM, contextual advertising, SEO, product management, sales, and customer service.
Education and Online Tutoring — teaching foreign languages, school and university subjects, exam preparation, training, and coaching.
Content — creating written content for websites, blogs, and social media; translation, editing, and proofreading.
Administrative Roles (Assistants, Operators) — Virtual assistants, work organization support, calendar management, and document workflow assistance.
Finance and Accounting — bookkeeping, reporting, financial consulting, and taxes.

Other careers include: online consulting, market research, project management, and technical support.

All Types of Employment

The platform offers online remote jobs with different types of work:

Full-time — the ideal choice for those who value stability and predictability;
part-time — perfect for those looking for a side home job or seeking a balance between work and personal life;
Contract — suited for professionals who want to work on projects for a set period.
Temporary — short-term work that can be either full-time or part-time. These positions are often offered for seasonal or urgent tasks;
Internship — a form of on-the-job training that allows you to gain practical experience in your chosen field.

Whether you're looking for stable full-time employment, the flexibility of freelancing, or a part-time side gig, you'll find plenty of options on Remoote.app.

Remote Working Opportunities for All Expertise Levels

We feature offers for people with all levels of expertise:

for beginners — ideal positions for those just starting their journey in internet working from home;
for intermediate specialists — if you already have experience, you can explore positions requiring specific skills and knowledge in your field;
for experts — roles for highly skilled professionals ready to tackle complex tasks.

How to Start Your Online Job Search Through Our Platform?

To begin searching for home job opportunities, follow these three steps:

Register and complete your profile. This process takes minimal time.
Specify your skills, country of residence, and the preferable position.
Receive notifications about new vacancy openings and apply to suitable ones.

If you don't have a resume yet, use our online builder. It will help you create a professional document, highlighting your key skills and achievements. The AI will automatically optimize it to match job requirements, increasing your chances of a successful response. You can update your profile information at any time: modify your skills, add new preferences, or upload an updated resume.