VP, Client Service (MarTech)
New
B
BounteousHealthcare technology
Listing location: United States; Workplace type: RemoteFull-TimeVp
Salary200,000 - 240,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 14+ years of experience in technology consulting, digital transformation, professional services, or strategic client account leadership; 10+ years of experience leading technology-enabled business transformation initiatives.
- Required Skills
- Salesforce
Requirements
- Bring 14+ years of experience in technology consulting, digital transformation, professional services, or strategic client account leadership.
- Have 10+ years of experience leading technology-enabled business transformation initiatives.
- Demonstrate success managing and growing strategic enterprise client accounts, including accountability for revenue growth and commercial performance.
- Have a strong understanding of healthcare industry dynamics, preferably with healthcare providers, health systems, or other large healthcare organizations.
- Have experience with marketing technology, digital experience, customer engagement, and business transformation services.
- Have experience with enterprise platforms such as Adobe Experience Cloud and Salesforce.
- Bring established relationships with senior business, marketing, digital, and technology executives, including C-suite stakeholders.
- Have experience collaborating with technology partners and strategic alliances.
- Demonstrate ability to identify growth opportunities, develop account strategies, lead complex sales pursuits, and negotiate enterprise agreements.
- Understand AI-enabled marketing, personalization, customer data platforms, marketing automation, and digital experience transformation.
- Have experience overseeing complex cross-functional technology initiatives involving consulting, engineering, digital experience, data, and delivery teams.
- Bring commercial and financial management skills, including revenue forecasting, pipeline development, profitability, and margin management.
- Have executive communication, relationship management, negotiation, and presentation skills.
- Have a bachelor's degree or equivalent professional consulting experience.
Responsibilities
- Own and grow strategic healthcare client accounts, accountable for revenue growth, executive relationships, delivery success, and client satisfaction.
- Develop and execute multi-year account growth strategies across digital transformation, marketing technology, and experience services.
- Partner with Business Development to identify opportunities and align client needs with consulting, technology, and AI capabilities.
- Advise C-suite executives on business transformation, marketing technology, and digital innovation.
- Lead executive business reviews and strategic account planning.
- Oversee pipeline development, revenue forecasting, financial performance, margin management, risk mitigation, and contract negotiations.
- Collaborate with consulting, engineering, delivery, and technology teams to develop solutions, scope engagements, prepare statements of work, and execute transformation programs.
- Work with clients and technology partners to identify opportunities involving digital experience, marketing strategy, Adobe, and Salesforce.
- Build strategic relationships with technology partners and alliances.
- Lead and mentor cross-functional teams while maintaining executive-level client engagement and accountability for commercial outcomes.
View Full Description & ApplyYou'll be redirected to the employer's site
