Account Manager

New
A
AmplemarketB2B SaaS sales
Remote, US/EuropeFull-TimeManager
Salary not disclosed
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Job Details

Experience
3+ years of experience in account management, sales, or a similar commercial role
Required Skills
SaaSAccount Management

Requirements

  • Have 3+ years of experience in account management, sales, or a similar commercial role.
  • Bring experience in a SaaS environment, preferably.
  • Demonstrate a track record of revenue growth through upselling, cross-selling, and account development.
  • Build relationships and communicate effectively with stakeholders at all levels.
  • Apply commercial acumen and a consultative approach to identify opportunities, negotiate, and close expansion deals.
  • Use strong organizational and analytical skills to manage multiple accounts and prioritize opportunities.
  • Work effectively in a remote-first environment and collaborate with multiple internal teams.
  • Show ownership and urgency in a fast-moving environment.

Responsibilities

  • Own and grow a portfolio of customer accounts, building relationships with key stakeholders and understanding their business goals.
  • Identify and close upsell and cross-sell opportunities to drive revenue growth.
  • Develop account plans to identify growth opportunities, strengthen relationships, and maximize account potential.
  • Build relationships with decision-makers, including senior stakeholders, and position Amplemarket as a strategic partner.
  • Identify opportunities to expand product adoption by understanding customer workflows, challenges, and evolving needs.
  • Manage commercial conversations and negotiations, including pricing, contract expansions, and renewals where applicable.
  • Monitor account performance and engagement to identify risks and opportunities and support growth and retention.
  • Collaborate with Customer Success, Sales, and other internal teams on customer experience and account strategies.
  • Track and report revenue growth, expansion pipeline, and account performance.
  • Share customer insights and contribute to improvements in account management workflows and practices.
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