- Build and maintain an in-depth understanding of Sapio Sciences’ products and services.
- Work with the Sapio Sciences team to develop and deploy solutions for the customer.
- Collaborate with the Business Analyst to understand customers’ business requirements and processes.
- Design Sapio solutions using an agile approach to define deliverables for Application Engineers.
- Ensure customer requirements are met based on time, budget, quality, and success criteria.
- Advise customers on Sapio Science best practices for successful deployment.
- Provide 3rd tier support for customers post-implementation.
- Support Project Managers in the delivery of customer projects.
- Act as a bridge between the Product team and the customer.
- Drive the Sapio Sciences agile deployment methodology.
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