Account Manager
New
P
Property LeadsReal estate leads
REMOTE | USFull-TimeManager
Salary$60,000-$70,000 base; On target earnings (OTE): $120,000
Apply NowOpens the employer's application page
Job Details
- Experience
- 3–5+ years owning a book of B2B accounts
- Required Skills
- NegotiationRelationship buildingAccount ManagementCRM
Requirements
- Have 3–5+ years owning a book of B2B accounts.
- Demonstrate a measurable record of retaining customers and growing their spend.
- Be able to describe your retention rate and expansion revenue closed.
- Have experience owning a book of business and building customer relationships.
- Have strong negotiation skills.
- Have objection-handling and de-escalation skills.
- Be comfortable using a CRM and managing a pipeline.
Responsibilities
- Take the handoff from Sales at go-live and run onboarding to help each customer reach early results.
- Monitor account health, including purchase frequency, lead quality feedback, support history, and payment activity.
- Reach out before customers go quiet.
- Respond quickly, communicate honestly, follow through, and advocate for customers internally.
- Grow accounts through new markets and increased budgets once core customer concerns are resolved.
- Overcome objections when accounts are at risk and redirect customers to their original goals.
- Log every customer conversation, risk, and outcome in the CRM.
- Gather testimonials and encourage customer referrals.
View Full Description & ApplyYou'll be redirected to the employer's site
