Account Manager
New
G
GuidePoint SecurityCybersecurity
Remote - FloridaFull-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- CybersecuritySalesforceMicrosoft OfficeAccount Management
Requirements
- Proven success in inside sales with cybersecurity experience.
- Experience with Salesforce.com and Microsoft Office.
- Ability to work a flexible schedule.
- Willingness to learn and use AI-enabled tools.
- Ability to multitask, maintain attention to detail, and follow through on commitments.
- Strong written and verbal communication skills, including clear communication by email, phone, and written documents.
- Ability to work collaboratively, navigate ambiguity, and demonstrate drive for results.
- Bachelor’s degree preferred.
- Ability to travel up to 25%.
Responsibilities
- Serve as the dedicated Account Manager for an Account Executive and help maintain and grow business within assigned accounts.
- Respond to customer inquiries and move them to resolution.
- Liaise between customers, vendors, and GuidePoint resources.
- Develop and maintain product, industry, vendor, and GuidePoint Security services knowledge.
- Build relationships with key vendors and the Account Executive’s customers, and leverage vendor resources to support customers.
- Manage opportunities in existing accounts with guidance from the Account Executive and identify whitespace opportunities.
- Represent the Account Executive at customer meetings as needed.
- Support renewals, upsell, and new sales cycles, including proactive renewal support.
- Coordinate targeted marketing follow-up and promote professional services engagements.
- Assist with forecast management and internal strategic reporting; use Salesforce.com to generate quotes and track opportunities when required.
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