Publisher Account Manager

New
J
JWXDigital media, ad tech
Location: United StatesFull-TimeManager
Salary not disclosed
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Job Details

Experience
3-5+ years of experience in Account Management, Publisher Development, or a related role within the digital media or advertising technology industry.
Required Skills
SalesforceNegotiationAccount Management

Requirements

  • Have 3-5+ years of experience in Account Management, Publisher Development, or a related role in digital media or advertising technology.
  • Understand the publisher landscape, online video platforms (OVPs), and advertising technology, including SSPs, DSPs, and ad serving.
  • Have experience meeting or exceeding revenue and growth targets.
  • Be proficient with CRM tools; Salesforce experience is preferred.
  • Demonstrate relationship-building, negotiation, and communication abilities.
  • Be able to understand technical concepts and learn new technology to solve publisher challenges.
  • Be able to travel occasionally to meet clients in person.

Responsibilities

  • Serve as the primary contact and trusted advisor for a portfolio of premier publishers.
  • Build relationships with decision-makers and day-to-day stakeholders at media organizations.
  • Identify account growth opportunities, including upsells and adoption of new features.
  • Guide publishers in using the JWX platform to improve video monetization, ad yield, content transformation, and social distribution.
  • Work with Account Executives, Solutions Engineers, Publisher Solutions, Product, and Technical Support teams to address publisher needs.
  • Oversee the publisher lifecycle after sale, including onboarding, implementation, performance reviews, and strategic renewals.
  • Use Salesforce and internal tools to forecast, track client interactions, and report on account health and growth opportunities.
  • Travel occasionally to meet clients, present business reviews, build relationships, and discuss strategy.
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