AI Solutions Consultant

New
Fully remote, United States.Full-TimeMiddle
Salary150,000 - 200,000 USD per year
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Job Details

Experience
At least 4 years of customer-facing experience in solutions consulting, solutions engineering, implementation, or a related role
Required Skills
RESTful APIsCRM

Requirements

  • Have at least 4 years of customer-facing experience in solutions consulting, solutions engineering, implementation, or a related role.
  • Bring hands-on implementation experience.
  • Have experience owning end-to-end enterprise implementations, ideally for mid-market customers.
  • Have experience configuring real-time, multi-turn voice AI agents.
  • Be technically fluent with APIs, webhooks, CRMs, data structures, and system integrations.
  • Be familiar with AI development tools such as Claude Code or Cursor.
  • Contact center, conversational AI, call center implementation, or intake operations experience is helpful.
  • Experience in legal, insurance, or financial services is helpful.
  • Be comfortable working in a fast-moving, ambiguous startup environment and collaborating across customer and engineering teams.

Responsibilities

  • Lead post-sales discovery with customers to understand their standard operating procedures, workflows, and existing customer experiences.
  • Design AI-driven customer experiences.
  • Document business logic and requirements in clear implementation specifications.
  • Partner with applied AI engineers to configure and launch customer solutions.
  • Own implementations through to live production.
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150,000 - 200,000 USD per year
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