Inside Sales Representative II
C
CharterUPGroup transportation
Location: Remote, USFull-TimeMiddle
Salary63,000 - 120,000 USD per year
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Job Details
- Experience
- 3+ years of experience in sales, account management, or hybrid revenue roles
- Required Skills
- SalesforceSlackAccount Management
Requirements
- Have 3+ years of experience in sales, account management, or hybrid revenue roles and a record of exceeding performance goals.
- Demonstrate the ability to manage and grow a book of business, expand spend, deepen relationships, and drive retention.
- Balance high-volume inbound response with targeted outbound prospecting and account development.
- Navigate multi-contact organizations and identify opportunities within existing accounts.
- Demonstrate objection handling, urgency creation, and assumptive closing across varied customer types.
- Be proficient with CRM and sales enablement tools, including Salesforce, Outreach, G-Suite, and Slack.
- Use performance metrics and conversion insights to guide activity and optimize revenue outcomes.
- Own client relationships from quote generation through post-trip follow-up, feedback, and repeat engagement.
- Have a history of competitive achievement or performance-based success in athletics, startups, or other quota-driven environments.
Responsibilities
- Meet conversion, revenue, inbound and outbound activity, repeat-booking, and account-growth targets.
- Manage high-volume inbound leads and pursue outbound reactivation and expansion opportunities.
- Use CharterUP’s marketplace technology to create tailored, accurate trip quotes.
- Follow disciplined call patterns and maintain consistent follow-up.
- Build rapport and trust, handle objections, and close bookings decisively.
- Identify high-value accounts, expand relationships, and convert one-time bookings into repeat business.
- Diagnose customer needs and resolve problems directly, escalating only when needed.
- Use data and commercial judgment to prioritize high-yield activity and stop low-value activity.
- Maintain accurate quotes, CRM updates, and call documentation in Salesforce, Outreach, G-Suite, Slack, and proprietary tools.
- Collaborate with peers and leadership on post-mortems and performance reviews.
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