Sales Development Representative, Account Expansion (Existing Customers)
New
G
GranumLandscaping software
Canada-based candidates; US-based candidatesFull-Time
SalaryCanada-based candidates: Base $65-70,000 CAD + $20,000 CAD on target commission; US-based candidates: Base $55-60,000 USD + $30,000 USD on target commission
Apply NowOpens the employer's application page
Job Details
- Required Skills
- SalesforceCustomer SuccessAccount Management
Requirements
- Previous experience in sales, customer success, or account management.
- Experience with upsell or expansion conversations is especially relevant.
- Be personable, energetic, and enjoy talking with people.
- Build rapport and move naturally from small talk to business conversations.
- Be goal-oriented and motivated by hitting targets.
- Stay organized and disciplined while managing high-volume outreach.
- Work effectively in a fast-paced, collaborative environment and take feedback well.
- Learn products quickly and speak about them confidently.
- Show interest in building a career in sales.
Responsibilities
- Call existing customers to identify and qualify expansion opportunities, focusing on upselling and cross-selling the invoicing and payments product.
- Drive adoption conversations with clients who have not activated key Granum features.
- Qualify and book expansion meetings for the Customer Success team, building pipeline within the existing customer base.
- Run high-volume, phone-first outreach, using email and sequences as support.
- Partner with the Payments team and Customer Success to identify expansion signals and coordinate warm handoffs.
- Track activity, pipeline, and outcomes accurately in Salesforce.
- Build product knowledge of invoicing and payments to explain it confidently and handle common objections.
- Share effective messaging, customer objections, and factors that motivate clients to act.
View Full Description & ApplyYou'll be redirected to the employer's site
