Senior Program Manager, Legal Tech and Litigation Support
New
A
AledadeLegal technology
Remote, United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- Minimum of twelve years’ experience in legal operations, legal technology, or as a litigation paralegal
- Required Skills
- Google WorkspaceSlackZendesk
Requirements
- Bachelor’s degree required.
- At least twelve years of experience in legal operations, legal technology, or as a litigation paralegal.
- Experience in a law firm, corporate legal department, or similarly complex professional environment.
- Demonstrated experience developing or optimizing AI-enabled workflows, prompts, or related technology solutions.
- Paralegal certificate, Juris Doctor, and/or an advanced degree in law, information systems, or a related field preferred.
- Experience supporting employment and/or civil litigation matters preferred.
- Strong legal research skills and experience using legal research platforms preferred.
- Ability to analyze complex workflows, identify AI enablement opportunities, and translate user requirements into structured, testable solutions.
- Proficiency in Google Workspace, Slack, Zendesk, Claude, SimpleLegal, LegalHoldPro, and Logikcull preferred.
- Ability to manage priorities, work independently and collaboratively, and adjust projects based on stakeholder and management feedback.
- Sound judgment, discretion, and attention to detail when handling confidential and privileged information.
Responsibilities
- Drive the Legal Department’s AI enablement roadmap and determine where AI can be applied reliably and where human judgment is required.
- Manage AI pilots and proofs of concept from scoping through rollout, establishing evaluation methods, quality standards, and success metrics.
- Use user feedback and results to recommend process changes and present recommendations and risks to Legal leadership.
- Author internal playbooks and lead training, coaching, and adoption of technology and AI across the department.
- Manage subpoenas, discovery requests, preservation demands, and legal holds for employment and civil litigation matters.
- Prepare and execute data collections and productions in coordination with counsel, IT, and vendors.
- Conduct legal and factual research, monitor legal developments, and verify sources and AI-assisted outputs.
- Lead administration and planning for Legal Department technology, including configuration, user access, and vendor management.
- Evaluate and recommend tool changes, vendor selections, and process improvements; partner with IT and Security leadership on enterprise requirements.
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