- Plan and manage assigned launch workstreams from definition through close-out, including scope, milestones, dependencies, and owners.
- Build program plans and task structures, sequencing work according to business priorities, resources, and dependencies.
- Maintain workstream backlogs and status in tracking tools such as Monday.com, Jira, Cloud Coach, and Salesforce.
- Identify and escalate risks and roadblocks early, with proposed mitigations or options for the Sr. Director.
- Define and monitor launch KPIs, analyze program and practice-level data, and prepare decision-ready status updates.
- Align Product, Implementation, Field, Sales, and Support on launch priorities and handoffs.
- Create standardized workstream templates, playbooks, and repeatable workflows, including guidelines and quality gates for AI-assisted workflows.
- Support Implementation team members on program-level challenges and contribute to cross-team initiatives, including interviewing and onboarding as needed.
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