Software Engineer, Infrastructure

New

KeycardIdentity infrastructure

Location: US - Remote Secondary Locations: Canada - RemoteFull-TimeStaff

Salary not disclosed

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Job Details

Build infrastructure as software using Pulumi, Terraform, or CDK.
Write infrastructure tooling in Go or TypeScript.
Have production experience running Kubernetes and Helm.
Have deep AWS experience, especially with IAM, permission boundaries, Organizations, SCPs, and VPC networking.
Have run and supported software in accounts or networks you do not control, such as customer VPCs, on-premises environments, or regulated networks.
Have supported customer-upgradable, versioned releases with a support matrix and planned deprecations.
Be able to debug issues across infrastructure, networking, proxies, TLS, and certificates.
Have worked directly with customers’ platform and security teams.
Have designed or operated systems with separate control and data planes that can be upgraded independently.
Use coding agents in infrastructure work and understand where human review is needed.

Own the installation, upgrade, documentation, and support experience for Keycard in customer cloud accounts.
Define supported clouds, regions, Kubernetes versions, compatibility limits, and deprecation policies.
Make deployments repeatable through infrastructure as code, account bootstrapping, and network patterns such as PrivateLink and certificates.
Own a release pipeline from commit to deployment, with staged promotion, approval gates, and rollback.
Set availability and durability targets for the hosted service and build the observability, runbooks, and incident response behind them.
Build agents for pre-install checks, installations, failed-upgrade triage, and runbook drafts, with scoped credentials and engineer approval for customer-account changes.
Work with customer cloud and security teams to define and implement deployment guardrails.
Improve the cost and repeatability of each install while deciding what is standard, configurable, or out of scope.

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