Sales Development Enablement Program Manager

H
HightouchB2B SaaS
Remote (North America)Full-TimeManager
SalaryComp: On Target Earnings $140K – $180K • Offers Equity
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Job Details

Experience
5+ years of relevant experience
Required Skills
A/B testing

Requirements

  • Have 5+ years of relevant experience in Enablement, GTM Program Management, Sales Operations, or RevOps.
  • Bring firsthand experience as an SDR or SDR team lead.
  • Understand the top-of-funnel motion, including how targeting, activity, messaging, qualification, and conversion generate pipeline.
  • Be fluent in SDR funnel metrics and able to diagnose root causes and recommend priorities.
  • Have a track record of translating performance insights into programs or process changes with measurable business outcomes.
  • Have experience building and scaling onboarding, ramp, ongoing development, or sales process improvement programs.
  • Be able to influence SDR leaders and frontline managers, drive adoption across teams, and challenge assumptions with data.
  • Have strong program management skills to prioritize initiatives, align stakeholders, and drive execution through measurable results.
  • Be able to build structure where little exists, make decisions with imperfect data, and adjust quickly.
  • B2B SaaS experience, ideally selling to data, marketing, or analytics buyers, is a bonus.
  • Experience with sales engagement and dialing tools such as Nooks, Outreach, or Salesloft, and with Gong, is a bonus.
  • Exposure to MEDDPICC or a similar qualification framework is a bonus.
  • Experience building or scaling an SDR program through rapid headcount growth is a bonus.
  • Experience running experiments such as A/B tests on sequences, messaging, or targeting and rigorously interpreting results is a bonus.

Responsibilities

  • Own SDR enablement strategy and performance, with accountability for improving ramp, conversion, and pipeline outcomes.
  • Analyze funnel and cohort performance to diagnose root causes, identify performance gaps, and prioritize interventions.
  • Own the SDR enablement roadmap and calendar, aligning programs with business priorities and performance gaps.
  • Design and manage development programs that accelerate productivity and improve rep effectiveness.
  • Establish qualification and SDR-to-AE handoff standards with sales leadership.
  • Partner with RevOps and GTM stakeholders to improve SDR processes, workflows, data quality, and tool adoption.
  • Define program success metrics and measure impact across cohorts to optimize or sunset initiatives.
  • Lead cohort reviews, performance readouts, and quarterly retrospectives with SDR leadership.
  • Advise SDR leadership and frontline managers with data-backed recommendations and drive adoption of improvements.
  • Build foundational infrastructure, processes, and repeatable programs to scale SDR enablement.
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Comp: On Target Earnings $140K – $180K • Offers Equity
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