Lead Product Manager, Member Experience
New
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Sidecar HealthHealth insurance
Must reside in California for considerationFull-TimeLead
SalaryBase pay ... $200,000 - $220,000
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Job Details
- Experience
- 8+ years of product management experience
- Required Skills
- SQLMachine LearningProduct ManagementA/B testing
Requirements
- Have 8+ years of product management experience.
- Have a track record owning high-volume consumer products across mobile and web, where onboarding, activation, and retention drive results.
- Have experience shipping LLM- or ML-powered customer-facing experiences that personalize or simplify the user journey.
- Be able to simplify complex, confusing experiences into clear, intuitive ones.
- Be fluent in experimentation, including A/B testing, personalization, and journey-level metrics.
- Be proficient in SQL.
- Partner closely with design and user research, including speaking directly with members.
- Be able to set direction in ambiguous, fast-moving environments and influence senior stakeholders and executives.
- Have strong communication, storytelling, and documentation skills, with a strong data and analytical mindset.
- Have a bachelor's or master's degree in a relevant field.
- Healthcare, insurance, or other complex, regulated-industry experience is preferred.
Responsibilities
- Own the end-to-end product strategy and roadmap for key member-facing features and experiences.
- Translate member pain points, business needs, and operational challenges into scalable product solutions.
- Drive collaboration with engineering, design, operations, member support, and compliance to deliver products.
- Evaluate and integrate third-party solutions, and lead build-vs-buy decisions.
- Define and track KPIs for member engagement, product usage, and satisfaction to guide prioritization.
- Partner with marketing and member operations on member awareness, adoption, and feedback loops.
- Champion iterative, data-informed product development focused on quality, accessibility, and ease of use.
- Ensure member-facing experiences are compliant, secure, and aligned with regulatory requirements.
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