Senior Manager, Strategic Operations
New
1
1PasswordCybersecurity software
Remote (United States | Canada)Full-TimeManager
SalaryUSA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD; Canada-based roles only: The annual base salary for this role is between $147,000 CAD and $213,000 CAD.
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Job Details
- Experience
- 7–9+ years of experience in strategic operations, business operations, program management, or a related field
- Required Skills
- CybersecurityData AnalysisBusiness OperationsStakeholder managementSaaS
Requirements
- Bring 7–9+ years of experience in strategic operations, business operations, program management, or a related field.
- Have a track record of delivering complex initiatives.
- Have experience leading cross-functional programs and influencing senior or executive stakeholders without direct authority.
- Translate broad objectives into practical plans, roadmaps, decisions, and measurable outcomes.
- Use sound judgment to work through ambiguity, resolve dependencies, and constructively challenge assumptions.
- Bring analytical, communication, and presentation skills, including turning data into clear recommendations and concise status updates.
- Manage multiple stakeholders and priorities while maintaining accountability from planning through delivery.
- Have experience in SaaS, cybersecurity, technology, product operations, or a similarly fast-moving environment.
- Have experience using AI tools or workflow automation to improve operational efficiency.
- Be ready and willing to travel for in-person engagement.
Responsibilities
- Build and manage programs that improve service and outcomes for high-priority customer accounts.
- Support company planning, Quarterly Business Reviews (QBRs), objective tracking, and other operating rhythms.
- Create roadmaps, status reports, risk assessments, and recommendations for leaders.
- Bring teams together to resolve blockers, align priorities, manage change, and deliver shared outcomes.
- Use AI-assisted analysis and workflow automation to generate insights, identify risks and dependencies, and scale program execution.
- Lead cross-functional initiatives supporting priorities such as international expansion, high-priority customer programs, corporate crisis management, and planning.
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