Remote Studio & Administrative Assistant

New

Assist WorldYoga and Pilates

Listing location: Philippines / South AfricaPart-TimeMiddle

Salary700 - 800 USD per month

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Job Details

Languages: Fluent, professional English, written and spoken
Experience: Minimum 3–4 years of experience in administrative support, virtual assistance, customer service or marketing/sales support.
Required Skills: Customer serviceGoogle WorkspaceQuickBooksCanva

Have a minimum of 3–4 years of experience in administrative support, virtual assistance, customer service or marketing/sales support.
Be fluent and professional in written and spoken English, including on calls and in team meetings.
Be highly organized, detail-oriented and reliable, with strong follow-through.
Work independently, manage time well and ask questions when unsure.
Have a good eye for design when working with brand templates.
Use Mindbody, LoyalSnap, FitGrid, Attentive, Slack, Google Workspace, Canva, Instagram, Facebook, Zoom and QuickBooks for invoicing.
Have reliable high-speed internet, backup power and a quiet, professional workspace.
Mindbody or a similar platform, boutique fitness or wellness experience, light bookkeeping or data management are nice to have.

Manage and prioritize studio inbox messages, monitor the Messenger AI platform, and respond to client and prospective-client inquiries by email and text.
Process bookings, packages, memberships and payments in Mindbody, and manage class schedules, waitlists and schedule changes.
Enable and manage Zoom classes.
Prepare monthly corporate invoices in QuickBooks for classes taught at partner locations.
Maintain accurate client data, records, spreadsheets and organized files across systems.
Support the Sales Manager by updating lead and client records, tracking follow-ups, preparing call information and handling introductory-class bookings and confirmations.
Run reports, send targeted emails, conduct directed sales outreach and drip campaigns through LoyalSnap, and write member-retention outreach.
Post daily class schedules using Canva templates and promote workshops, events, classes and testimonials through Mindbody and social media.
Schedule and send member communications, reminders and promotions, and support email and retention campaigns.

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