Administrative Assistant
New
R
Remote RavenProperty management
PhilippinesFull-Time
SalaryUp to $6/hr
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Job Details
- Required Skills
- Microsoft OfficeCustomer serviceData entry
Requirements
- Demonstrate strong administrative and organizational skills with high attention to detail.
- Have a professional phone manner and be comfortable handling a large volume of calls with composure.
- Communicate clearly and professionally in written email correspondence.
- Be proficient with standard computer applications and comfortable learning property management systems; Caliber training is provided.
- Manage multiple tasks simultaneously and prioritize effectively.
- Be reliable, punctual, and self-directed, with the ability to work independently.
- Prior experience in property management, HOA administration, or a similar customer-facing administrative role is preferred.
- Familiarity with Caliber or similar property management software is preferred.
- Experience with basic accounting support, such as account reconciliation or billing follow-up, is preferred.
Responsibilities
- Enter and maintain accurate, current records in the Caliber property management system.
- Update management reports and track active projects and open items across the portfolio.
- Flag projects and items that require follow-up or escalation.
- Upload documents to management portals and maintain organized digital records.
- Update homeowner and contact details, including email addresses and communication preferences.
- Support managers with administrative tasks while they are traveling.
- Handle high volumes of inbound calls, especially during quarterly billing cycles, and respond to payment and account inquiries.
- Answer common homeowner questions about payments, account status, amenity access, and community matters.
- Respond to email inquiries and route questions to the appropriate manager when needed.
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