Program Manager, Implementation (Launch)
New
A
AledadeHealthcare technology
Remote, United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 6+ years of relevant experience in healthcare (program management, project management, or a related field.).
- Required Skills
- SalesforceJiraTableau
Requirements
- Have a bachelor’s degree in a technical or relevant field; significant relevant work experience may be accepted in lieu of the degree.
- Have 6+ years of relevant experience in healthcare, including program management, project management, or a related field.
- Demonstrate experience managing multi-stakeholder programs or initiatives with competing priorities and tight timelines.
- Have working knowledge of ambulatory EHR environments and their effect on clinical workflows and data exchange.
- Be proficient with program and project tracking tools such as Monday.com, Jira, Salesforce, Tableau, or equivalent.
- Be willing and able to travel 10–25% to partner practices, cross-functional meetings, and Aledade headquarters as needed.
- PMP or equivalent program/project management certification is preferred.
- Change management certification or formal training, such as Prosci ADKAR, is preferred.
- Agile/Scrum methodology and sprint-based delivery experience is preferred.
- Experience with AI-assisted program management tools, automated reporting, or API-based system integration is preferred.
- ACO or value-based care program experience, including understanding of Promoting Interoperability and quality measure reporting, is preferred.
- Familiarity with enterprise implementation in SaaS or professional services, EHR integrations, and EpicCare Ambulatory is preferred.
Responsibilities
- Plan and manage assigned launch workstreams from definition through close-out, including scope, milestones, dependencies, and owners.
- Build program plans and task structures, sequencing work according to business priorities, resources, and dependencies.
- Maintain workstream backlogs and status in tracking tools such as Monday.com, Jira, Cloud Coach, and Salesforce.
- Identify and escalate risks and roadblocks early, with proposed mitigations or options for the Sr. Director.
- Define and monitor launch KPIs, analyze program and practice-level data, and prepare decision-ready status updates.
- Align Product, Implementation, Field, Sales, and Support on launch priorities and handoffs.
- Create standardized workstream templates, playbooks, and repeatable workflows, including guidelines and quality gates for AI-assisted workflows.
- Support Implementation team members on program-level challenges and contribute to cross-team initiatives, including interviewing and onboarding as needed.
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