Technical Delivery Manager – Healthcare, Release Management & AI
New
P
PRO-SpectusHealthcare IT
US - Remote, Flexibility of working hours to support activities across EST to PST zonesFull-TimeManager
SalaryThe annual range for this position is $120,000 - 145,000
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Job Details
- Experience
- 4+ years as a Delivery Manager, Technical Scrum Master, or Program Manager
- Required Skills
- JiraRelease ManagementConfluence
Requirements
- Have 4+ years as a Delivery Manager, Technical Scrum Master, or Program Manager, with direct accountability for release and feature commitments.
- Bring experience in a patient services hub, specialty pharmacy, healthcare IT, or a comparable regulated, multi-party healthcare delivery context.
- Have technical and operational literacy in healthcare data workflows, integrations, and hub CRM platforms such as Salesforce Health Cloud.
- Demonstrate experience managing complex, multi-party vendor and manufacturer dependencies.
- Have experience coordinating releases and deployments, including change management, environment strategy, and go/no-go decisions.
- Have hands-on experience with generative AI productivity tools and AI-driven insight within agile management platforms, and practical proficiency in Jira and Confluence.
- Be able to analyze cycle time, lead time, and workflow efficiency and act on the data.
- Hold a bachelor’s degree in Information Technology, Business, Computer Science, or a related field, or have equivalent practical experience.
- Bring strong communication, negotiation, and conflict-resolution skills and a commercial mindset.
- Be comfortable driving accountability in a fully remote environment.
- Preferred: Salesforce platform experience, especially Health Cloud; patient access, hub services, market access, or revenue cycle management experience; familiarity with HIPAA, TCPA, and OIG guidance; CI/CD, DevOps, or Salesforce DX experience; and familiarity with Atlassian Rovo, Claude, or comparable AI assistants.
- Relevant preferred certifications include CSM, PSM, PMI-ACP, SAFe Scrum Master or Release Train Engineer, PMP, or Salesforce Certified Administrator.
Responsibilities
- Plan, sequence, and drive sprint and release execution for features, enhancements, integrations, and fixes.
- Manage work from sprint commitment through completion, tracking blockers, handoffs, carry-over, and unplanned work.
- Coordinate release readiness across development, sandbox, UAT, and production, including approvals, deployment plans, rollback plans, and post-deployment verification.
- Map and manage dependencies across the Product Owner, development team, AI Lead, data team, IT Ops, and external integrations.
- Coordinate third-party commitments, integration readiness, and external dependencies with pharma brand partners, specialty pharmacies, and data vendors.
- Forecast team capacity and partner with the Product Owner on realistic sprint and release commitments.
- Onboard and manage contract resources, including workload, throughput, quality, and utilization data.
- Use Jira, Confluence, Rovo, Claude, and Claude Code to reduce manual tracking and reporting and improve risk visibility and forecasting.
- Ensure deployment schedules, data flows, and platform changes align with HIPAA, TCPA, OIG guidance, and organizational change management and security policy.
- Report on progress, release timing, risk, and delivery measures; facilitate agile ceremonies and coach the team on estimation and definition-of-done practices.
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